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professional it services filewave support training why filewave benefits product overview industries k 12 schools media publishing higher education public administration corporate finance industries k 12 schools media publishing higher education public administration corporate finance solutions maximum efficiency security compliance it insights cloud vs onprem smartphone solution for schools threat prevention distracted driving prevention get started try for free become a partner find a partner pricing faq contact eval guide resources services for customers professional services events blog partner locator uem new page company about us careers try for free unlock the full potential of filewave with professional services filewave professional services help your organization get the most out of its investment with tailored guidance hands on support and expert consulting from smooth onboarding to advanced custom projects our team partners with you to simplify deployments optimize performance and drive long term it success request professional services services onboarding inertia guided server installation client setup and deployment core feature configuration device enrollment filesets patching personalized walkthroughs for it teams and administrators administrator certification in depth training curriculum to master filewave administration hands on exercises for real world troubleshooting and configuration official certification to validate it expertise annual health checks comprehensive system review to identify issues early optimization recommendations based on usage and updates ensures filewave evolves with your organization s needs hosting cloud hosted filewave environments managed by experts reduces the need for in house maintenance and infrastructure regular backups updates and monitoring for uptime server migration full support for moving filewave servers to new hardware or cloud zero data loss or service disruption during migration optimized for scalability and long term performance dashboard design custom dashboards for kpis compliance and leadership views role specific layouts for it compliance and leadership teams real time data insights for better decision making back to school refresh seasonal tune ups for k 12 environments reimage and redeploy devices across classrooms quickly ensure compliance and functionality for the school year special on site visits white glove support for deployments training or troubleshooting tailored agendas for your environment and it goals direct hands on help from filewave experts custom projects bespoke scripting automation or integration solutions support for unique network compliance or software needs direct collaboration with filewave engineers ongoing consulting regular check ins and strategic calls with filewave experts guidance to adapt device policies and workflows as you grow continuous improvements to boost efficiency and reduce it overhead ready to boost your it productivity connect with our professional services team to unlock the full potential of filewave in your environment request professional services faq what is included in filewave s professional services and who are they designed for filewave s professional services help organizations make the most of their device management platform they are designed for it teams that want expert guidance during setup training or optimization our specialists support you through onboarding hosting migration dashboard design and ongoing consulting to ensure your environment runs efficiently and scales with your needs how does filewave onboarding inertia help teams set up and optimize faster filewave onboarding also known as inertia gives it teams a guided start that ensures every part of the setup is configured correctly from day one our experts walk you through installation enrollment and key features so your environment is ready to perform efficiently and securely the result is faster deployment and a strong foundation for smooth long term device management what can it staff gain from filewave administrator certification and training programs filewave s certification and training programs help it teams build deep practical expertise in managing devices at scale through guided sessions and real world exercises participants learn advanced configuration automation and troubleshooting skills certified administrators gain the confidence to manage complex environments more efficiently while improving security compliance and overall performance are professional services included in a filewave license no they are an optional additional service cost depends on the number of hours spent with cost per hour varying slightly across regions and currencies please reach out to us for a custom quote without obligation i have been a customer for 2 years or more is there any value in the professional services offerings for me generally speaking yes whether it is a migration some major change in your device landscape a health check or some other custom project the demands for it teams are changing and evolving so quickly that it is almost impossible to keep up with everything that s where our professional services can help how does filewave handle server migrations or cloud hosting without service disruption filewave s professional services team manages every step of migration or hosting setup to keep your environment running smoothly each process is planned and tested in advance ensuring secure data transfer minimal downtime and full configuration validation before going live whether you move to the cloud or upgrade your on premises server filewave handles the transition with precision so your users experience no interruption in daily operations does filewave offer tailored solutions or custom integrations for unique environments yes filewave offers tailored solutions for organizations with unique requirements or complex infrastructures our engineers can design custom scripts automation workflows and integrations that connect filewave with existing systems or third party tools this ensures every environment runs smoothly and adapts to your organization s specific goals compliance needs and operational setup what our customers love our customers love filewave for its seamless device management powerful automation and reliable security hear from it professionals who trust filewave to simplify workflows boost efficiency and keep their organizations running smoothly larry benshoof we wanted a multi platform solution filewave was the only product that we were looking at that can manage everything that we have deana elder without filewave i would need four to six more computer techs the cost of a person in a building versus what filewave costs is significantly different thomas verge nielsen our agency is rapidly growing and adding more services every month with filewave we were able to manage 300 mac and windows devices with ease martin werren filewave has killer features not found in competitive solutions it saves us more than 50 of the time by allowing us to make changes at the file level modify test and deploy and we got started quickly too after a two day training we already onboarded our it team rick seifert i love using filewave because filewave is on top of the changes apple is making and continues to make their platform effective for our needs filewave s support team is always ready to jump in if needed michael giardina one of the biggest features our system enjoys is the multi platform support filewave gives us the peace of mind knowing their systems will support any of our user s devices filewave ag obere bahnhofstrasse 49 wil 9500 switzerland follow us linkedin x com instagram facebook youtube discord links product overview become a partner events blog careers security and compliance legal responsible disclosure saas service level agreements on premise service level agreement privacy policy imprint copyright 2025 filewave all rights reserved