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description=Discover secure and flexible loan servicing, customer service and financial management solutions that solve your business’s complex needs.;

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home page firstmark skip to main content log in register borrowers solutions why firstmark about us contact us search for menu solutions why firstmark about us contact us secure innovative and flexible financial solutions firstmark services offers responsive seamless service that is personalized to meet your company s individual needs welcome log in to view your account information have questions give us a call we re open m f 7 a m 8 p m central phone 888 538 7378 log in firstmark services solutions quality technology and services our clients can trust customer service loan servicing portfolio performance backup servicing secure experienced focused a division of nelnet we are an investment grade rated servicer that delivers innovative and flexible technology outsourcing and loan servicing solutions to consumer and private loan clients who are looking for a responsive low risk environment why firstmark services we have experience you can trust as part of a financially sound publicly traded company you can rely on our processes and people to deliver quality results learn more about why firstmark services our offerings as an integrated package that spans the life of the loan or as individual services flexible enough to meet your needs at any stage of the cycle our solutions give clients the confidence freedom and flexibility to best serve their customers learn more about our offerings about firstmark firstmark services provides quality technology and services to our customers enabling them to have the freedom and flexibility best serve their customers learn more about about firstmark solutions why firstmark about us contact us careers privacy terms of use copyright 2026 firstmark services nelnet servicing llc nmls id 1508613