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description=Analysis of the end-to-end passenger experience, from pre-travel & check-in, to in-flight & arrivals. Weekly news & analysis, regional and global events;

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future travel experience redefining the air passenger experience news news on the ground up in the air ancillary digital transformation sustainability mobility terminal design startups fte events fte global apex fte expo fte world innovation summit apex fte emea apex fte ancillary retailing fte communities fte digital innovation startup hub fte baggage innovation working group fte world ancillary retailing working group fte webinars fte podcast think tanks advisory board apex ifsa redefining the end to end passenger experience and business performance driving real industry progression 18 19 nov 2026 singapore 15 17 june 2027 dublin 15 17 june 2027 dublin 7 9 september 2027 las vegas redefining the end to end passenger experience and business performance news on the ground up in the air ancillary digital transformation sustainability mobility terminal design startups future travel experience redefining the air passenger experience latest news how nice airport is blending personalisation experiential retail and omnichannel innovation latest news inside schiphol s strategy to put passenger experience and innovation at the heart of commercial success latest news fte global 2026 in pictures transforming travel together keynotes from dfw american pit southwest air canada virgin voyages jsx and oneworld plus tech demos awards innovation showcases and more latest news american airlines accelerates premium experience strategy with new lounges starlink and enhanced digital journey latest news a rose two glasses of pinot noir and the future of ai virgin voyages nicole huang reframed hospitality at fte global 2026 latest news how southwest airlines is using technology data and ai to strengthen cx while keeping the human touch latest news air canada targets more proactive personalised passenger experience with ai and better data latest news iag dfw all nippon airways muc turkish airlines and japan airport terminal among winners in fte global pioneer awards 2026 latest news making travel more human virgin voyages on ai hospitality and reimagining the passenger experience latest news airbus ksia dfw zipair and mwaa shortlisted in fte global moonshot competition latest news agentic ai cvg muc publicis sapient adr mwaa and cognizant on predictive operations personalised passenger experiences physical ai and intelligent orchestration upcoming fte events activities 14 oct virtual fte biwg virtual members meeting focus on the future of baggage handling proof of concepts updates knowledge sharing 20 oct virtual fte hub virtual members meeting 17 nov in person fte biwg in person members only meeting in singapore co located with apex fte expo 17 nov in person fte hub in person members only meeting in singapore co located with apex fte expo 18 19 nov in person fte event show apex fte expo view full schedule inside pittsburgh international airport s new terminal one year of lessons on technology collaboration operational readiness and more in this video interview christina cassotis ceo pittsburgh international airport reflects on the first year of operations of pit s new terminal sharing insights into technology passenger experience operational efficiency and much more fte event news on the ground oct 2026 british airways unveils transformed a380 cabins with new first suite and upgraded passenger experience british airways has unveiled its transformed a380 cabins featuring a new first suite refreshed club suite and upgraded seats interiors and amenities across all classes as part of its major investment in cx cabin design interiors up in the air oct 2026 vinci airports announces 500m investment to enhance cx at edinburgh airport edinburgh airport is set for its biggest ever transformation as vinci airports commits 500 million to expand capacity enhance passenger flows and strengthen operational performance through connected sustainable infrastructure construction on the ground terminal design oct 2026 jfk terminal 5 welcomes shake shack opening as part of 100 million customer experience refresh jfk terminal 5 is bringing more of new york to the airport with a new shake shack the opening forms part of the 100 million t5 refresh which is transforming the terminal s dining retail and passenger experience airport ancillary on the ground oct 2026 12 technology and cx trends that can enhance airline and airport operations in 2026 fte explores a selection of the top trends and technologies for 2026 and beyond including agentic ai robotics and automation biometrics and digital identity personalisation immersive technologies sustainability and more ancillary biometrics digital transformation mobility on the ground personalisation robotics ai startups sustainability up in the air jan 2026 singapore airlines celebrates six years of kris with expanded digital rewards and capitastar partnership up in the air oct 2026 western sydney international airport partners with uber to deliver seamless passenger ground connections digital transformation on the ground oct 2026 manchester airport opens new sensory and quiet space for passengers with non visible disabilities on the ground oct 2026 alaska air group unveils new premium experiences for alaska airlines and hawaiian airlines cabin design interiors up in the air oct 2026 sas reveals new copenhagen airport lounge focused on premium cx and smarter space management sas is set to open a new signature lounge at copenhagen airport in 2027 offering 40 more space digital occupancy monitoring and an exclusive zone for top tier frequent flyers alongside new spaces to work relax and dine lounges gates on the ground oct 2026 orlando international airport launches upgraded gate link service as part of 6 9bn modernisation programme orlando international airport has launched an upgraded gate link tram service delivering a smoother more reliable passenger connection while advancing a 253 million project to modernise the airport s gate links on the ground oct 2026 aeroporti di roma turns passenger waiting time into wellbeing opportunity with move and fly rome fiumicino airport is turning passenger waiting time into active social and healthier time with move and fly the new pilot brings fitness mini golf and qualified instructors into the terminal enhancing cx on the ground oct 2026 explore future travel experience events discover the next fte events expos and innovation communities taking place around the world apex fte expo 18 19 november 2026 marina bay sands singapore connecting vendors with airline and airport executives to transform tomorrow s end to end passenger journey across asia pacific find out more register now fte innovation hub year round community global online in person connecting startups scaleups corporates and investors to design the future of travel find out more apex future travel experience emea 15 17 june 2027 dublin ireland a gathering of air transport s digital and innovation leaders creative designers and progressive minds who will inspire one another and reimagine travel together find out more future travel experience ancillary 15 17 june 2027 dublin ireland empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey find out more future travel experience global 7 9 september 2027 mandalay bay resort and casino las vegas the definitive event for innovators technologists designers collaborators and gamechangers in air transport find out more emirates enhances passenger experience with dubai and next generation ice entertainment ife up in the air oct 2026 swiss launches starlink wifi to elevate inflight experience with enhanced connectivity connectivity up in the air oct 2026 westjet and tim hortons unveil new onboard coffee experience and loyalty partnership hospitality up in the air oct 2026 lot polish airlines launches third edition of michelin starred flavours in business class hospitality up in the air oct 2026 the windsor by heathrow elevates luxury passenger experience with bespoke afternoon tea on the ground oct 2026 singapore airlines enhances inflight dining experience with new dishes beverages and service ware hospitality up in the air oct 2026 get future travel experience news updates sent to your inbox events fte global apex fte expo fte world innovation summit apex fte ancillary apex fte emea aviation robotics summit fte apex virtual expo news on the ground news up in the air news terminal design news ancillary news event news think tanks products activities fte innovation startup hub fte webinars fte baggage innovation working group fte world ancillary retailing working group links about us advertise contact us fte events and activities schedule privacy terms conditions manage cookie preferences independent future thinking passenger focused popular tags digital transformation self service apps biometrics cabin experience in flight connectivity in flight entertainment lounges ancillary revenue sustainability terminal design bag drop artificial intelligence cabin design covid 19 airport lounges inflight connectivity cabin comfort queue management mobile technology inflight entertainment kiosks security baggage passenger comfort copyright 2026 future travel experience