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health and disability commissioner te toihau hauora hauātanga health disability commissioner home your rights your rights overview the code and your rights respecting your rights videos review of the act and code 2024 your rights what to do if you have any concerns your rights in different languages about the act and code making a complaint making a complaint overview covid 19 concerns and complaints how to raise your concerns directly complaint process make a complaint formal investigations mental health addictions for providers for providers overview provider education educational resources possible outcomes of a complaint what if a complaint is made about me what if the complaint against me goes to a formal investigation the role of independent expert advisors referral to the director of proceedings frequently asked questions tips for complaints management advocacy disability disability overview the code and your rights making a complaint my health passport disability related resources easy read resources the nz disability strategy and united nations convention our work our work overview aged care commissioner assisted dying submissions research data reports education education overview online learning decisions decisions overview latest decisions search decisions naming policy case studies ngā mātai take news resources news resources overview news search resources order educational resources information for media hdc newsletters about us contact us our impact about us contact us our impact health and disability commissioner te toihau hauora hauātanga the health and disability commissioner promotes the rights of all people in new zealand who use health and disability services your rights health experiences of disabled people report on complaints to hdc read more annual report pūrongo ā tau shows major lift in complaint resolution read more watch an update to deaf and tāngata whaikaha disabled communities video your rights in different languages we have information about your rights in 25 languages including audio resources your rights in different languages looking for our provider education modules our online learning modules are designed to support your learning in a way that s relevant for all practitioners and can be done anywhere online learning need help to make a complaint if you want to know more about your rights when using health or disability services get questions answered or make a complaint the advocacy service can help advocacy respecting your rights video we recently launched the your rights animated video to encourage everyone to know their rights so they can ask questions get support and make sure their voices are heard videos advocacy guidelines survey review of the act and code 2024 latest decisions respecting your rights videos recent reports disabled people s tāngata whaikaha experiences of health services report on complaints to hdc 05 jun 2026 complaints to hdc involving health nz districts july 2024 june 2025 05 mar 2026 complaints to hdc involving health nz districts january june 2024 04 feb 2025 about our site accessibility privacy statement copyright terms conditions transparency statement quick links director of proceedings careers making a complaint other information health new zealand te whatu ora whaikaha ministry of disabled people acc www govt nz other agencies copyright 2023 hdc this site uses cookies please review our privacy statement ok