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soa customer service center soa customer service center customer service center trending questions how do i pay my dues what do i do if i had technical difficulties during my exam how do i determine what exams i have credit for how do i activate my pd edge corporate subscription can i receive a refund on my exam customer service in u s email customerservice soa org phone 1 888 697 3900 monday friday 8 a m to 5 p m u s central time customer service in china email asiacustomerservice soa org phone 86 10 6580 0686 monday friday 9 a m to 6 p m beijing time exams where can i find my eligibility candidate id what are the exam dates view all elearning how do i access my fap modules how long does it take to receive my fap end of module assessment results view all technical support how do i change my name how do i change my email address micro credentials what is a micro credential how do i apply for a micro credential books frequently asked questions membership where do i find member dues information how do i apply for a waiver of reduced dues view all professional development how do i activate my corporate pd edge subscription how do i register for webcasts with pd edge soa org terms of use privacy policy cookie policy customer service in u s email customerservice soa org phone 1 888 697 3900 monday friday 8 a m to 5 p m u s central time customer service in china email asiacustomerservice soa org phone 86 10 6580 0686 monday friday 9 a m to 6 p m beijing time copyright society of actuaries