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xmatters online help skip to main content account settings logout placeholder account settings logout filter all files submit search xmatters online help start getting started mode_heat incident management account_tree flow designer hub integrations terminal xmatters rest api elemental release the elemental quarterly release includes improved calendar visibility the new microsoft teams app and device management servicenow data sync enhancements additional integrations and more improved calendar visibility get a clearer view of on call coverage with improved schedule visibility for multiple responders partial absences and replacement coverage new microsoft teams app simplify collaboration with the new xmatters incident resolution app for microsoft teams and manage microsoft teams notification devices directly from xmatters servicenow data sync enhancements keep servicenow data aligned automatically with scheduled syncs enhanced group synchronization controls and expanded user sync capabilities additional integrations better orchestrate your incident response process with freshservice jira and bmc control m through new triggers steps and installable workflows find out more about the new features and updates in the elemental release overview welcome to xmatters when help is needed xmatters ensures the right message reaches the right people at the right time our service reliability platform gives teams the superpowers to choose from hundreds of free downloadable workflows connect their favorite tools and level up their incident response process so issues are fixed before they can impact customers learn how to use xmatters dashboards to quickly resolve incidents view your on call information and see critical data at a glance with the power to create and share multiple dashboards across your organization support for high level system overviews and customizable incident response behaviors dashboards give you the tools needed to manage any situation be sure to follow our youtube channel so you don t miss the newest episodes download the mobile app the best way to stay connected is with one of the xmatters mobile apps available for ios and android download yours today interactive training welcome to xmatters xmatters interface overview receive xmatters messages send xmatters messages on call group scheduling more xmatters support support is the best place to get help on all xmatters products our team of expert support staff and users inside our community can help you get the right answer xmatters on twitter xmatters on facebook xmatters on linkedin xmatters on youtube more help xmatters rest api knowledge base tutorial videos other resources community integrations corporate get in touch with support submit a request online contact xmatters customer support all content 2026 xmatters inc everbridge inc privacy policy 10 1 2026 xmatters support
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