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home information technology services skip to the end of the global utility bar the university of north carolina at chapel hill accessibility events libraries maps departments connectcarolina unc search skip to main content information technology services submit search toggle navigation information technology services services project portfolio its news about senior leadership its divisions its locations its policies standards and procedures quarterly reports it governance groups student employment connect with its safe computing getting started employees students ai tools at carolina software development navigator system status view system status and history its news tech connect subscribe for monthly updates and tech news from its follow us connect with its on instagram threads or x latest updates two years in managed desktop services focuses on relationships and reliable support for the schools departments and units across carolina that rely on its managed desktop services mds technology support is about more than fixing computers it s about being a trusted partner mds provides essential desktop support software patching and lifecycle management read more 4 ways to transform information with ai you re swimming in information but you need help transforming it into something useful maybe you ve been sent a report just minutes before a meeting received a chart packed with unfamiliar data or started sketching out an idea for a new read more from data to insight its makes data usable across carolina unc chapel hill collects a lot of data and tar heels use that data to make informed decisions drive innovation and fulfill the university s mission but before data can support reporting or analysis it has to be connected structured and made read more its announces realignment of several teams ahead of senior leader s retirement several its teams will move into new reporting structures on aug 1 some temporarily and others permanently in preparation for the retirement of a senior leader permanent and temporary changes haskell groves and eckert will report directly to read more view all news information technology services mission is to accelerate the university s academic and research pursuits by providing accessible reliable efficient scalable and innovative technologies contact the service desk the its service desk is centralized support for students faculty and staff who need tech help choose the method best for you chat with us live agents available 8 a m 5 p m monday friday call 919 962 help 4357 available 7 a m 7 p m monday friday in person 1506 frank porter graham student union open 8 a m 5 p m monday friday email support help unc edu accepted only from unc email accounts tickets confirmed by email resources policies its employment opportunities its commons internal connect with tech at unc its news tech connect newsletter 2026 information technology services