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description=UX Director & Principal Designer with 25 years of design experience. Products used by 517M+ users generating $2.7B in revenue. Specializing in enterprise and B2B software.;
author=Jeremy Bird;
keywords=UX Director,Principal UX Designer,UX Design,User Research,Design Leadership,DesignOps,Enterprise UX,B2B Design;

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jeremy bird ux director principal designer skip to main content jeremy bird home about portfolio writing contact enter password this case study is password protected access content enter password this case study is password protected access content currently open to full time roles and consulting work ux director principal designer design that moves the business i build evolve ux organizations that earn their seat at the table and keep it 15 years in ux 12 teams transformed billions in revenue impact all with a leadership style that my designers actually want to work for case studies about me 25 years experience 2 7b revenue generated 517m users impacted 64 direct reports mentored trusted across the org chart here is what a few of my coworkers had to say about working with me tom greever vp of ux research xometry author of articulating design decisions direct manager jeremy is an exceptional design leader thoughtful grounded and experienced he brings strong instincts to everything from hiring and team building to navigating product decisions and stakeholder management as a manager he strikes that balance between setting a high bar and creating a supportive mentoring environment where designers can grow jeremy offers feedback that s helpful and constructive his approach helps teams elevate their work while building confidence and trust he has a calm mature presence that brings stability and his ability to guide both junior and senior designers through ambiguity is a huge asset i ve loved having jeremy on my team he s the kind of person you hope to work with more than once claire mason ux director the home depot direct manager jeremy is a rare combination of thought leader caring team first people leader jeremy joined the home depot to lead a team that was experiencing growing pains jeremy stabilized the team established foundational design practices faster than i would ever have expected he created thriving growth for the team that is now marked by its collaboration efficiency maturity jeremy has incredible talent for developing people activating strengths starting by establishing trust through genuine care for people jeremy also has so much to contribute to the maturity of design operations his passion expertise in design systems optimizing work processes would mature any organization he is an absolute pleasure to work with knowledgeable kind exceedingly capable jeremy is a gem i could not recommend him more highly will johnson staff product designer xometry direct report jeremy is an exceptional design leader collaborator and executor his expertise in design systems ai workflows and user experience is outstanding bringing the depth and scale companies need to transition successfully into this modern era i highly recommend jeremy not only as a stellar colleague but just as importantly as a truly great human being nate evans director of product arbitersports product partner i have worked with many people but few more closely than jeremy bird jeremy revolutionized ux at arbitersports his designs and more importantly his processes are here to stay his first objective when he arrived was to get to know customers to talk to them to ask questions and to be a good listener and he turned that understanding into truly great designers that jumped our product forward 20 years it s a great legacy to leave perry denicola senior product designer home depot direct report while jeremy was my manager at the home depot he led our team in delivering many successful experiences significantly improved our workflow one aspect of jeremy s leadership that stands out is his dedication to creating a collaborative inclusive work environment this encouraged designers to adopt a growth mindset resulting in greater stability confidence jeremy s professionalism passion for ux were evident in everything he did he genuinely cared about the well being of his team often went above beyond to support and mentor us in terms of management style jeremy was supportive without being overbearing he was approachable personable led by example inspired the team to perform at their best i learned a lot under his management count myself lucky to have had the opportunity to work with him stephen thrower senior ta partner the home depot recruiting partner i have had the privilege of working with jeremy on both sides of the desk as his recruiting partner this rare perspective on jeremy s partnership i want to use as a testament to jeremy s communication style and leadership methodology jeremy is human centered and it s clear to see because of his actions jeremy always communicates with me proactively whether it is about his own journey joining our team or hiring for jeremy directly to grow his team the level of partnership here is what talent acquisition looks for in a candidate as well as a true hiring partnership jeremy carries a wealth of knowledge and experience within ux and i m lucky to work with such an amazing leader if you are contemplating working with jeremy in any capacity i encourage you to not hesitate read more recommendations on linkedin case studies real results from enterprise and saas product design a few of the engagements i m most proud of what we built and the outcomes design drove xometry management maturing design operations to evolve both throughput quality built a capacity planning framework migrated ux workflows to jira and redesigned critiques to shift feedback from subjective opinions to outcome aligned conversations 98 quarterly commitments delivered 80 unplanned work reduction 25 throughput lift 35 onboarding reduction confidential password protected fortune 25 confidential service design case study service design and journey management at enterprise scale full case study available with password enter password request access enter password this case study is password protected access content target management driving a data platform roadmap pivot to grow adoption drove a roadmap pivot from creation to discovery coached a struggling designer into a team lead aligned 3 teams and unlocked 27m in annual cost savings 27m annual cost savings 175 onboarding improvement 530 time to insight reduction 300 of exposure hours goal target player coach accelerating billion dollar decisions by 76 restarted a stalled redesign realigned the team rebuilt the hiring process and shipped a wizard that took test creation out of expert only mode 56 reduction in test creation time 3x faster design hiring 76 faster time to b decisions 32m increase in revenue arbitersports player coach reducing creation time of referee eligibility by 50x re architected 7 fragmented products into a unified platform keeping 1 200 schools from competitors and landing the 2 biggest deal in company history 50x reduction in eligibility setup 25x reduction in registration setup 1 200 schools retained 2 biggest deal in company history omadi player coach increasing same day tows by 28 through mobile redesign architected mobile workflows that slashed hazardous on scene data entry and dramatically improved operational efficiency for towing operators 28 increase in same day tows 12x reduction in task completion 15x reduction in driver idle time 54 reduction in roadside injuries among client drivers writing sharing the playbook from 25 years in the trenches insights on ux leadership design operations and team building 22 min read integrating ux into capacity planning mar 2 2026 25 min read improving design critiques jul 14 2025 11 min read how to estimate and prioritize ux work feb 14 2025 11 min read interviewing your ux interviewer jan 22 2020 17 min read vital ux skills that few designers have and how to develop them nov 26 2018 22 min read expanding your influential power as a designer feb 21 2022 15 min read why introverts make exceptional designers how leaders can support them jan 17 2022 20 min read ux lessons i wish i had learned earlier apr 26 2021 19 min read business for designers mar 24 2022 view all writing jeremy bird ux director principal designer with 25 years of design experience specializing in enterprise and b2b products lehi utah available for remote work navigation about portfolio writing contact resources ux director resume principal designer resume medium articles connect linkedin medium 2026 jeremy bird design all rights reserved privacy terms cookie settings cookie settings manage how this site uses cookies and analytics see the privacy policy for full detail strictly necessary a small first party cookie that remembers you ve dismissed the cookie banner required for the site to remember your preferences analytics microsoft clarity provides anonymous session replay and heatmaps so i can see how the site is used and improve it contact form inputs are masked cloudflare web analytics cookieless aggregate is always on and not affected by this toggle cancel save settings