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description=Khoros turns customer conversations into intelligence with Aurora AI community and Iris AI social platforms—trusted by the world’s largest brands.;

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Text of the page (random words):
khoros khoros ai powered customer engagement platform search khoros support contact us get support solutions aurora ai about aurora ai technical overview benefits aurora vs classic iris ai about iris ai benefits capabilities platform guided by experts customer stories about about khoros leadership partners analyst recognition trust center industry financial services retail distribution technology telecommunications travel hospitality resources training certification product coaching developer portal careers news let s connect contact us get support solutions aurora ai about aurora ai technical overview benefits aurora vs classic iris ai about iris ai benefits capabilities platform guided by experts customer stories about about khoros leadership partners analyst recognition trust center industry financial services retail distribution technology telecommunications travel hospitality resources training certification product coaching developer portal careers news let s connect skip to main content ai native customer engagement your customers are a chorus we help you conduct it aurora ai iris ai aurora ai and iris ai transform customer conversation into orchestrated intelligence aurora ai evolves the khoros community platform while iris ai unifies social listening and publishing to turn millions of voices into actionable signals for two decades the world s largest brands have built their customer relationships on khoros now with ai woven into every layer we don t just host the conversation we orchestrate it the relaunch we didn t bolt ai onto legacy software we rebuilt the chorus from the inside out we saw what everyone else missed the most valuable dataset in enterprise software was hiding in plain sight 20 years of customer conversations community knowledge and social interactions spanning fortune 500 brands billions of data points unstructured untapped and waiting for ai to unlock them so we did what we do we rewired the entire platform around ai not a chatbot layer not a feature announcement a fundamental reimagining of what happens when you apply intelligence to the customer chorus the result is two ai native products aurora ai and iris ai unified under khoros the chorus speaks 300 enterprise communities generating billions of customer interactions all orchestrated by ai explore the platform aurora ai dawn breaks your customer community at first light questions ideas and solutions rising into shared knowledge that scales without limits discover aurora ai iris ai the messenger carrying your brand s voice and your customers signals across every social channel fast precise and luminous discover iris ai the products two forces one chorus aurora ai where the customer chorus comes into the light aurora ai is your ai native community platform the place where customer questions become enduring knowledge where peer to peer connection scales without limits and where every interaction trains an intelligence that gets smarter with every sunrise ai native self service that deflects tickets before they re created intelligent knowledge synthesis from millions of conversations automated moderation gamification and lifecycle management community analytics that surface trends sentiment and signals explore aurora ai iris ai your messenger across every channel iris ai is your ai native social media management platform the agile intelligence that listens to the chorus and carries what matters into every social stream publishing moderating engaging and analyzing at the speed your customers move ai driven content creation scheduling and cross channel publishing social listening across billions of sources in 187 languages intelligent engagement routing and response recommendations analytics that turn social signals into strategic advantage explore iris ai aurora ai where the customer chorus comes into the light aurora ai is your ai native community platform the place where customer questions become enduring knowledge where peer to peer connection scales without limits and where every interaction trains an intelligence that gets smarter with every sunrise ai native self service that deflects tickets before they re created intelligent knowledge synthesis from millions of conversations automated moderation gamification and lifecycle management community analytics that surface trends sentiment and signals explore aurora ai iris ai your messenger across every channel iris ai is your ai native social media management platform the agile intelligence that listens to the chorus and carries what matters into every social stream publishing moderating engaging and analyzing at the speed your customers move ai driven content creation scheduling and cross channel publishing social listening across billions of sources in 187 languages intelligent engagement routing and response recommendations analytics that turn social signals into strategic advantage explore iris ai the intelligence layer ai isn t a feature it s the foundation every interaction across aurora ai and iris ai feeds a shared intelligence layer that learns your customers your brand voice and your business making every touchpoint smarter than the last 01 listen understand the chorus ai ingests and interprets every signal community posts social mentions support threads sentiment shifts building a living model of what your customers need feel and expect 02 illuminate surface what matters from millions of conversations ai synthesizes actionable knowledge trending issues emerging advocates product feedback loops and opportunities invisible to manual analysis 03 orchestrate act at scale ai doesn t just inform it acts auto moderating communities creating social content routing engagements recommending responses and optimizing every channel in real time 500m annual support costs saved through self service 1 8b community site visits per year 0 communities powered since 2001 187 languages monitored across socials why these names names that mean something the chorus speaks the dawn reveals the messenger carries all three names come from ancient greek that wasn t an accident together they re how we think about what customer engagement truly is khoros khoros comes from the ancient greek khoros the chorus the collective voice that gave shape and meaning to the story unfolding on stage we named the company after it because that s what your customers are a chorus of voices that when orchestrated become the most powerful force in your business khoros platforms help you orchestrate aurora ai in greek mythology aurora eos was the goddess of the dawn rising each morning to open the gates of heaven for the sun we named our community platform after her because that s what a great community does it brings things to light questions get answered knowledge surfaces what was scattered becomes shared aurora is the dawn of understanding inside your organization iris ai the greeks called her iris goddess of the rainbow and the messenger between gods and mortals traveling between worlds to carry word from one to another we named our social engagement platform after her because that s what it does it carries your brand s voice and your customers signals across every channel and platform connecting conversations wherever they happen ready to orchestrate your customer chorus see how aurora ai and iris ai work together to turn your customers voices into your greatest competitive advantage let s connect 2028 e ben white blvd suite 240 2650 austin tx 78741 info khoros com linkedin in x twitter facebook f instagram youtube legal privacy notice terms of use disclaimer customer agreements service level agreement data protection company about governance security let s connect customer stories trust center partners 2026 khoros llc all rights reserved powered by ignitetech linkedin profile en es it fr de cs