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description=AI-powered cloud contact center solutions — voice termination, SIP trunking and intelligent communication tools for businesses of all sizes.;
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Text of the page (random words):
meratalk ai powered cloud contact center solution products features solutions integrations resources english get trial contact us products features solutions integrations resources pricing english contact us get trial back the ai receptionist now picks up in 30 languages ai powered cloud contact center business phone calling sms video and an ai receptionist on one account ai is included on every plan not a bolt on get trial see plans hd voice video ai receptionist sms messaging 60 countries ai powered communication rec 00 00 ai active sarah johnson acct 4821 premium plan issue billing dispute sentiment positive refund processing ai live notes issue duplicate billing nov action refund 49 initiated csat positive 91 sentiment call queue james t 0 24 priya m 1 02 carlos r 2 15 live transcript s hi i was charged twice for november a let me pull up account 4821 right now s i need this resolved today if possible a found it duplicate charge issuing r ai 47 calls today 94 resolved 0 12 avg wait ai meratalk ai assistant post call summary ready online ai call summary sarah j billing dispute 2 14 resolved what action items were created u ai ai refund 49 issued to acct 4821 duplicate billing alert set csat score u ai 91 positive sentiment quick resolution in under 2 min ask anything about this call end call 94 resolution rate ai handled calls today ai note taking auto transcription summary the networks and platforms powering meratalk worldwide platform overview two halves of one platform one account one bill buy them together or pick one to start the pieces already know each other when you do 01 cloud phone cloud phone system hd calling two way sms voicemail with transcripts and apps on every device carrier grade voice into 150 countries with virtual numbers you can spin up in dozens shared inboxes recording free porting multi device explore cloud phone meratalk desktop sarah johnson live 02 34 sms inbox hi question about my account of course how can i help you need to update my billing info agent typing 02 ai powered ai contact center skills based routing an ai power dialer agent assist on every live call and a unified omnichannel queue across voice chat sms whatsapp and email acd wfo power dialer live whisper auto qa explore ai powered contact center live dashboard 3 queued 5 active 2 ai handle live maya r on call 97 james k dialing 91 lisa t available 88 ai agent assist live customer qualifies for premium plan 14 month purchase history detected accept dismiss auto qa 94 compliance clear core features the five screens your team actually opens every day smart routing ai active sarah johnson 1 555 234 5678 intent detected refund routing now retention queue connected sales queue support queue call recording rec 3 47 2 14 3 47 hd transcribed pricing 3 matches 2 14 the pricing on the pro plan works for our budget 3 01 i ll send over the pricing sheet by tomorrow unified inbox 1 thread whatsapp sms voice email marcus thompson 4 interactions one thread active whatsapp mon hi i need help with my order sms wed still waiting on that update agent wed we re on it resolving now voice fri issue resolved thanks crm plugins auto sync hubspot salesforce zoho zendesk james carter screen pop inbound call company acme corp last deal 14 200 open cases 2 owner sarah k click to call active auto logged live wallboard refreshing live csat 94 aht 4 22 sla 98 fcr 87 calls per hour 9am 10am 11am 12pm 1pm 2pm 3pm 23 agents online peak hour 01 smart call routing the platform listens to the first sentence and routes by intent refund goes to retention new account goes to sales no more tier 1 bounces to tier 2 round trips while the customer waits learn more 1 5 scroll to explore 1 of 5 core features the five screens your team actually opens every day live wallboard refreshing live csat 94 aht 4 22 sla 98 fcr 87 calls per hour 9am 10am 11am 12pm 1pm 2pm 3pm 23 agents online peak hour 05 live analytics real time wallboards for csat fcr aht sla and occupancy refreshing while the agent is still talking 90 days of reporting in platform continuous export to your warehouse learn more smart routing ai active sarah johnson 1 555 234 5678 intent detected refund routing now retention queue connected sales queue support queue 01 smart call routing the platform listens to the first sentence and routes by intent refund goes to retention new account goes to sales no more tier 1 bounces to tier 2 round trips while the customer waits learn more call recording rec 3 47 2 14 3 47 hd transcribed pricing 3 matches 2 14 the pricing on the pro plan works for our budget 3 01 i ll send over the pricing sheet by tomorrow 02 hd recording with phrase search every call captured in hd transcribed and searchable down to the phrase find every call where pricing came up last week is one query not a project pii redacted before storage learn more unified inbox 1 thread whatsapp sms voice email marcus thompson 4 interactions one thread active whatsapp mon hi i need help with my order sms wed still waiting on that update agent wed we re on it resolving now voice fri issue resolved thanks 03 unified omnichannel inbox whatsapp on monday sms on wednesday a call on friday same customer one rolling thread the next agent picks up where the last left off without asking the customer to start over learn more crm plugins auto sync hubspot salesforce zoho zendesk james carter screen pop inbound call company acme corp last deal 14 200 open cases 2 owner sarah k click to call active auto logged 04 native crm and helpdesk plugins plugs straight into hubspot salesforce zoho pipedrive zendesk and freshdesk click to call screen pop on inbound every conversation logged automatically learn more live wallboard refreshing live csat 94 aht 4 22 sla 98 fcr 87 calls per hour 9am 10am 11am 12pm 1pm 2pm 3pm 23 agents online peak hour 05 live analytics real time wallboards for csat fcr aht sla and occupancy refreshing while the agent is still talking 90 days of reporting in platform continuous export to your warehouse learn more smart routing ai active sarah johnson 1 555 234 5678 intent detected refund routing now retention queue connected sales queue support queue 01 smart call routing the platform listens to the first sentence and routes by intent refund goes to retention new account goes to sales no more tier 1 bounces to tier 2 round trips while the customer waits learn more 1 5 swipe to explore capability library things your team stops worrying about on day one every capability below is included on every plan no add ons no surprises 01 zero missed calls ever ai receptionist answers every inbound call in parallel books qualifies and warm transfers 24 7 without staffing 02 live call coaching whisper guidance to your rep mid call the customer never hears a word train on real conversations 03 real time sentiment alerts the moment a caller s tone shifts a supervisor alert fires catch churn and de escalate before it s too late 04 ai call summaries 30 second read of any 30 minute call managers review ten times more calls without ever hitting play integrations plugs straight into the dashboards your team already has open native plugins not glued together webhooks every tool your team uses is one click away from the meratalk interface click to call from any crm record every conversation logged automatically one omnichannel inbox across all channels open rest api webhooks for custom tools faq questions teams ask on the first call can t find what you need our team usually replies in under 4 minutes during business hours still have questions chat with us send an email what is meratalk exactly one platform that handles your business calling your messaging your video meetings your contact center routing and an ai receptionist that picks up when your team cannot built for us based businesses with global coverage when you need it do you offer a free trial yes run the platform end to end on a real number with the ai receptionist active no features held back walk away clean if it is not for you how fast can we go live same morning sign up invite your team pick a number take a call if you are porting an existing number that runs in the background over the next 5 to 10 business days while you keep working does the ai cost extra no the ai receptionist ai agent assist transcription summarisation and sentiment analysis are included on every plan no add on no per minute fee is it secure enough for regulated industries yes soc 2 type ii pci dss gdpr and fcc 499 clinics brokers and law firms run on meratalk today full certificate list on security get started today sign up today take your first call before lunch same product same support same compliance on every plan the ai receptionist is included from day one get a free trial see plans free porting in and out no credit card to start cancel anytime ai powered unified communications cloud phone contact center and messaging in one platform 1 914 449 5889 info meratalk com 1027 4000 chapel view blvd suite 300 cranston ri 02920 united states registered address 3911 concord pike 8030 smb 26039 wilmington de 19803 products business phone hub cloud pbx ai reception hosted phone system business sms mms team chat hd video meetings online fax website chatbot contact center contact center hub omnichannel outbound dialer agent assist supervisor assist interaction analytics enterprise ai ai suite ai assistant personal ai customer engagement workflow assistant conversation expert features ai sentiment analysis conversation intelligence call recording auto attendant ivr supervisor tools toll free numbers hubspot crm zoho crm solutions finance retail ecom saas tech logistics sales teams support teams remote teams smb enterprise it company about us pricing contact us blog area codes country codes wholesale voice wholesale voip security copyright 2026 meratalk all rights reserved privacy policy terms conditions sitemap