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Text of the page (random words):
fernando enterprises miniature painting service figures zinnfiguren home about us painting charges how to send gallery contact us 6mm 10mm 15mm 20mm 25 28mm 35 40mm 54mm plastic 54mm metal 70 80mm 120mm vehicles warmachine gw zinnfiguren shileds flags wargods infinity malifaux free booter confrontation basing board game figures osprey books faq frequently asked questions german faq 1 which figurines do you paint we paint historical fantasy tanks vehicles buildings air crafts in metal plastic resin and flat tin figures in all scales of any historical period 2 do you need uniform references we have a large number of osprey reference manuals books and numerous web pages as guidelines for uniforms but you have to mention the serial number and the page we should follow to paint your figures a we deliver figurines painted to your instructions as far as possible there may be difference in color and details 1 all you have to do is to send us a sample with clearly written istructions in simple words and we will take it from there and thank you for not writing long stories or a painting guide that is difficult to understand 2 a photograph or a clear picture along with the order will give us a clear idea and will avoid any miscommunications lapses from us as well as from you i e if you need different colours for uniforms please specifically mention so or else the finished product will be identical to the picture example of best method to send painting guides 3 please adhere to the final specifications that were placed originally with the order avoid as much as possible changes alterations painting instructions that were placed along with the original order this is the most vulnerable area where many mistakes can happen 4 prices given are for regular figures if there are designs or extra items like buckets pennents standards if horses have saddle cloth with design horse barding dapple horses etc there will be an extra charge kindly note that the original specifications requirements shall be carried out as agreed at the time of the placement of order no alterations to specifications will be entertained accepted during the finishing process and or after completion of order any such last minute alterations will leave us with no choice but to charge you extra for all changes requested we strongly advise you to sort and pack the figurines under careful supervision preferably by your self please handle with care all figurines with bayonets swords flag masts plumes etc as these are easily damaged b can i send figurines direct from the manufacturer no we do not accept figurines direct from the manufacturer nor through other sources 3 if the figurines are not painted to my expectations what then if the final product has fallen short of your expectations due to our errors or miscommunications and on reasonable grounds etc we shall undertake to re paint it free of charge but if you have approved our scans you will have to pay extra for amendments repainting any such complaints must be reported to us withing 14 days from date of receipt of parcel 4 how do you paint figurines well this is how it goes first the figurines are cleared of mould lines and then assembled if the figurines are in knocked down form a primer paint coat usually grey is applied to gain a smooth effect to the finished product we also accept pre prime coated figurines for painting then the process of painting begins our hand picked artists with dedication patience and attention to minute detail painstakingly bring into colourful life with the finest acrylic paints using customized fine sable brushes the paints are mixed and blended to perfection exclusively to your specific requirement at our factory equipped with the latest state of the art equipment accessories all figurines are matt varnished individually packed with maximum care and attention in foam or individual boxes and put in master cartoons for shipment what is your present work force the team is 75 hand picked dedicated skilled artists with plans for expansion we handle an average of 60 70 orders per month at any given time 5 how do you paint horses when there is no instruction we paint in colors that resemble and are closest to the natural and real thing see eg 6 how do we pay for your services well that s easy your options are 6 i full payment at the placement of order please a by credit card b western union money transfers telegrahic transfers t t all foreign bank charges must be borne by the customer we do not accept money orders personal cheques or other methods of money transfers 7 which method of transport is the cheapest safest best to ship figurines to sri lanka at present we have one option air mail parcel post parcels should be sent by airmail parcel post to address given below p s fernando 63 old walana road walana panadura 12500 sri lanka tel 94 38 2244306 mobile 0094 714909823 please use only courier services which are recomended by us to send figures but you must inform us the details before using the courier setvice because we have to send you documents for sri lanka customs clearing 9 what happens if a parcel is miss handled lost in transit or otherwise from sri lanka to the country of destination dear customer each and every shipment containing painted figurines is essentially insured so its quite unlikely and rare that a shipment gets lost and or misplaced if misplaced mishandled or lost we undertake to refund painting charges to you you may either accept monetary compensation or keep it with us to be set off against your future orders 10 how soon or what are the dead lines of delivery of finished products delivery time will depend on quantity and quality of your order 11 can you buy figures direct from the figure manufactures yes old glory and expeditionary force 54mm plastic figures 12 do you quote exact painting charges before you receive the order no we can only give you an idea of the painting charge before we receive the order final charges can only be given after painting 13 can i get a refund if i m not satisfied or change of mind no refunds will not be made we scan every figure lot before sending it to you and if there is any quality concerns we will attend to them as per your instructions if you approve them no complaints will be entertained after receipt of the order our email figures sltnet lk our alternate email miniaturelovers gmail com info miniaturelovers com our postal address p s fernando 63 old walana road walana panadura 12500 sri lanka contact person sanath fernando tel 94 38 2244306 mobile 0094 714909823 home about us painting charges how to send boxes gallery contact us 6mm 10mm 15mm 20mm 25 28mm 35 40mm 54mm plastic 54mm metal 70 80mm 120mm vehicles warmachine gw zinnfiguren shileds flags wargods infinity malifaux free booter confrontation basing board game figures osprey books copyright copy by miniaturelovers 1993 2020 all rights reserved email figures sltnet lk