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ssia rwanda san marino saudi arabia senegal serbia seychelles sierra leone singapore slovakia slovenia solomon islands south africa south korea spain sri lanka st barthelemy st kitts and nevis st lucia st maarten st martin st vincent and grenadines sudan suriname swaziland sweden switzerland syria taiwan tajikistan tanzania thailand timor leste togo tonga trinidad and tobago tunisia turkey turkmenistan turks and caicos islands tuvalu uganda ukraine united arab emirates united kingdom united states uruguay us virgin islands uzbekistan vanuatu vatican city state venezuela vietnam wallis and futuna islands western samoa yemen zambia zimbabwe age drivers license afghanistan albania algeria american samoa andorra angola anguilla antigua and barbuda argentina armenia aruba australia austria azerbaijan bahamas bahrain bangladesh barbados belarus belgium belize benin bermuda bhutan bolivia bonaire bosnia botswana brazil british virgin isles brunei bulgaria burkina faso burundi cambodia cameroon canada cape verde cayman islands central african republic chad chile china colombia congo cook islands costa rica croatia cuba curacao cyprus czech republic democratic republic of congo denmark djibouti dominica dominican republic ecuador egypt el salvador equatorial guinea eritrea estonia ethiopia faeroe islands falkland islands fiji finland france french guiana french polynesia gabon gambia georgia germany ghana gibraltar greece greenland grenada guadeloupe guam guatemala guinea guinea bissau guyana haiti honduras hong kong hungary iceland india indonesia iran islamic republic of iran iraq ireland israel italy ivory coast jamaica japan jersey jordan kazakhstan kenya kiribati kosovo kuwait kyrgyzstan laos latvia lebanon lesotho liberia libya liechtenstein lithuania luxembourg macau macedonia madagascar malawi malaysia maldives mali malta marshall islands martinique mauritania mauritius mayotte mexico micronesia moldova monaco mongolia montenegro montserrat morocco mozambique myanmar n mariana islands namibia nepal netherlands new caledonia new zealand nicaragua niger nigeria norway oman pakistan palau panama papua new guinea paraguay peru philippines poland portugal puerto rico qatar reunion romania russia rwanda san marino saudi arabia senegal serbia seychelles sierra leone singapore slovakia slovenia solomon islands south africa south korea spain sri lanka st barthelemy st kitts and nevis st lucia st maarten st martin st vincent and grenadines sudan suriname swaziland sweden switzerland syria taiwan tajikistan tanzania thailand timor leste togo tonga trinidad and tobago tunisia turkey turkmenistan turks and caicos islands tuvalu uganda ukraine united arab emirates united kingdom united states uruguay us virgin islands uzbekistan vanuatu vatican city state venezuela vietnam wallis and futuna islands western samoa yemen zambia zimbabwe age country i live in afghanistan albania algeria american samoa andorra angola anguilla antigua and barbuda argentina armenia aruba australia austria azerbaijan bahamas bahrain bangladesh barbados belarus belgium belize benin bermuda bhutan bolivia bonaire bosnia botswana brazil british virgin isles brunei bulgaria burkina faso burundi cambodia cameroon canada cape verde cayman islands central african republic chad chile china colombia congo cook islands costa rica croatia cuba curacao cyprus czech republic democratic republic of congo denmark djibouti dominica dominican republic ecuador egypt el salvador equatorial guinea eritrea estonia ethiopia faeroe islands falkland islands fiji finland france french guiana french polynesia gabon gambia georgia germany ghana gibraltar greece greenland grenada guadeloupe guam guatemala guinea guinea bissau guyana haiti honduras hong kong hungary iceland india indonesia iran islamic republic of iran iraq ireland israel italy ivory coast jamaica japan jersey jordan kazakhstan kenya kiribati kosovo kuwait kyrgyzstan laos latvia lebanon lesotho liberia libya liechtenstein lithuania luxembourg macau macedonia madagascar malawi malaysia maldives mali malta marshall islands martinique mauritania mauritius mayotte mexico micronesia moldova monaco mongolia montenegro montserrat morocco mozambique myanmar n mariana islands namibia nepal netherlands new caledonia new zealand nicaragua niger nigeria norway oman pakistan palau panama papua new guinea paraguay peru philippines poland portugal puerto rico qatar reunion romania russia rwanda san marino saudi arabia senegal serbia seychelles sierra leone singapore slovakia slovenia solomon islands south africa south korea spain sri lanka st barthelemy st kitts and nevis st lucia st maarten st martin st vincent and grenadines sudan suriname swaziland sweden switzerland syria taiwan tajikistan tanzania thailand timor leste togo tonga trinidad and tobago tunisia turkey turkmenistan turks and caicos islands tuvalu uganda ukraine united arab emirates united kingdom united states uruguay us virgin islands uzbekistan vanuatu vatican city state venezuela vietnam wallis and futuna islands western samoa yemen zambia zimbabwe driver aged 25 70 living in france a valid driver age is between 18 and 80 years search our key features pay your way simple and convenient payment choices find out more price beat guarantee find a lower price and we ll beat it conditions apply need help finding the right motorhome get in touch with our experts our partner brands payment options and fees there is no payment fees applicable to amounts prior to arrival amounts payable at the depot upon collection may incur payment fees see the terms and conditions of your chosen supplier for any payment fees that may apply visa credit 2 master credit 2 visa debit 1 4 master debit 1 4 amex 2 paypal 3 5 afterpay 2 sign up and get 50 off your next booking join our mailing list for our best deals travel tips and get a bonus 50 off your next booking t cs apply sign up now first time renting a motorhome watch our expert video series to get familiar with everything you need to know about motorhomes explore expert video series why book with us over 2 400 5 star reviews on trustpilot worldwide motorhome rentals from over 160 trusted brands multilingual customer support our expert team is here to help experts in motorhomes since 2005 hot deals view all deals anywhere campers flash sale 10 off book now and receive 10 off the daily rental rate view deal mcrent france autumn special 15 off book now and receive 15 off the daily rental rate for 21 days plus view deal mcrent france autumn special 10 off book now and receive 10 off the daily rental rate for 14 days plus view deal mcrent france autumn special 5 off book now and receive 5 off the daily rental rate for 7 days plus view deal customer reviews trustpilot first time renting a motorhome check out our faqs our expert videos most common questions my booking requirements and restrictions view more which motorhome is right for me how to drive using electricity amenities available camping in a motorhome view more expert videos how do i get rid of waste and sewage water there are 2 ways of getting rid of the waste water and sewage water the most common way of releasing the water is to plug the sewage waste water hose to the side of the campervan staff at campervan depot will show where the hose goes into and the other end of the hose goes into the drain a designated hole in the ground the second way of releasing it is to take the tank cassette out of a drawer outside the campervan and dump this tank cassette above the dump station hole open a bar and all the waste water and sewage can run through the drain to fill the tanks with fresh water you need a fresh water hose which is provided in each campervan plug the hose to the water tap next to the dump station and connect the hose to the right connection point at the campervan then turn the water on it might take a few minutes to fill it up you will hear and see when it s full as water will be dropping aside or at the back of the campervan then turn off the water close all drawers and store the hose in both cases you should clean the hose or the tank cassette with clean fresh water and add toilet chemicals afterwards by either putting them into this tank or just into the toilet and flush it down that keeps the toilet clean and fresh smelling for more information please click the link below http www new zealand campervan holidays com motorhome camping html for a downloadable leaflet please click the link below http www new zealand campervan holidays com support files finding_a_dump_station pdf do i need an international driver s license we recommend you carry an international driver s licence also known as an international driving permit it will make things run more smoothly at the rental counter and if the police pull you over they can read your license it is written in 10 languages and serves as an officially recognized translation of your local driving license in over 150 participating members of the united nations you should always have your valid local driver s license and passport to show as well the permit has been widely used for more than 50 years and is recognized almost anywhere in the world where do i find the depot location details and pick up instructions there are several places you can find the depot location details before you book you can find the address for the pick up location by clicking on the depot location hyperlink e g the airport name on the main search page after you have entered in your search criteria already have a booking depot location and pick up instructions can be found on your confirmation email if you have followed the link to your confirmation voucher you can also find this information by clicking the red link that says important please read pick up instructions below what happens if my booking is not available will i get charged if the vehicle you requested is not available you will not be charged as you do not have a confirmed booking we will look for alternative vehicles for you and send you an email with any available options if you select one of these options and it is confirmed we will then collect payment what does it mean when it says the vehicle is winterized when temperatures are expected to go below freezing i e 32 f or 0 c you must drain all water from the motorhome to prevent water freeze up as a precaution against freezing during expected freezing conditions your motorhome will have been drained of all water and be winterized by the rental station prior to departure you will not be able to use the water system in freezing conditions so plan in advance to purchase bottled water for drinking and minor cleaning needs note you will not be able to use the bathroom during severe freeze conditions plan to use alternative facilities does the website show live availability some of our vehicles have live availability if you book one of these you will receive a confirmation automatically others will require 24hrs to get back to you with availability once your booking is confirmed you will be sent your confirmation email if the booking is not available we will search for a similar vehicle and email you with available options money will not be collected until you have a confirmed booking what does it mean if no results come up for my search there are four reasons why your search does not return any results 1 your search criteria may need adjusting please check times and date period s entered 2 the pick up or drop off location may not be operating at the times you have selected 3 the rental companies in the location you ve selected may not allow a one way hire 4 if travel is imminent there may be a minimum timeframe required to book your selected pick up date need help contact us by phone email or live chat need help our friendly customer support team is here for you you can contact us by email or live chat using the links available on the support page of our website prefer to speak with someone call our customer support team on any of the numbers listed below during our operating hours monday to saturday 10 00 am 7 00 pm aest australia 1800 962 138 uk ireland 44 800 086 8704 usa canada 1 866 536 0577 new zealand 800 003 509 germany 0800 0009 773 other countries please call 64 9 802 0904 why are some rates not applicable to us residents the reason for this is that some rental companies only give us discounted rates for international travelers other suppliers give us rates for both domestic and international residents what are the depot hours for my hire please check the terms of each company for the hours that you can pick up or drop off your vehicle having problems booking if you have completed the online booking request form and are having problems submitting it please check that all mandatory fields marked with an asterisk have been completed otherwise please contact us during oour operating hours monday to saturday 10am 7pm aest on the following numbers within each country australia 1800 962 138 uk ireland 44 800 086 8704 usa canada 1 866 536 0577 new zealand 800 003 509 germany 0800 0009 773 other countries please call 64 9 802 0904 how long does it take for the bond security deposit to be refunded once i return the vehicle this should be refunded between 1 3 weeks after you have returned your vehicle if you still have not received your security bond please contact the rental company or the depot location you hired from and they will be able to assist you do one way hire fees apply please check the terms and conditions of the vehicle you are interested in renting to view the one way hire policy one way hire policies vary between each vehicle rental company under rate includes you may see that the one way fee is included if you don t see it there please check the rental terms why are rates different to those advertised the prices shown on the advertisement panels are live prices for pick ups this week prices for vehicle rental change with seasonal demand much like airline tickets or hotel rooms they can also change per location therefore the only way to get an accurate price is to enter your travel dates into the search panel and select your vehicle from the results displayed with your correct dates if i have zero excess on my rental vehicle do i still need to provide a credit card yes you will still have to provide a credit card the supplier of the rental vehicle may require a bond security deposit in the form of an imprint credit card preauthorisation or physical deduction at the time of pick up this bond is refundable when the vehicle is returned in satisfactory condition is there an extra charge for drivers under 25 in most cases you will be charged an additional amount of approximately 20 30 per day or will be required to purchase a particular insurance cover package please check the rental terms to see what this amount is as it varies depending on the rental company is my driver s license acceptable please check the vehicle s terms an...