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description=6 posts published by David Yamada during July 2018;

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share, this, the, workplace, on, and, minding, archives, in, bullying, blog, recent, monthly, july, 2018, forthcoming, article, anger, shock, fear, trauma, therapeutic, jurisprudence, as, response, to, dignity, denials, public, policy, popular, older, pieces, trump, effect, productivity, including, mine, incivility, deplorables, what, do, fossil, model, ship, spitfire, have, common, dynamics, of, puppet, master, at, work, post, navigation, email, subscription, stats, pages, posts, comments, categories, blogroll, footer, menu, new, institute, hosted, by, david, yamada,

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Text of the page (random words):
become harder to dissolve share this print opens in new window print share on facebook opens in new window facebook share on linkedin opens in new window linkedin share on x opens in new window x email a link to a friend opens in new window email like loading what do a fossil a model ship and a spitfire have in common july 7 2018 by david yamada in experience of work tags experience of work leave a comment as someone steeped in the world of work i find it interesting to talk to people about their jobs i was at a ups store recently and had a chance to chat with the customer service person who was helping us after spotting a ups poster ad saying they could ship pianos and oddly shaped pieces of furniture i asked the young man what were the most unusual things that he has prepared for shipping three of his examples jumped out at me the first was a genuine fossil containing imprints of ancient sea animals long and thin it had to be painstakingly wrapped and double packaged to ensure that it would arrive safely requiring similar care was a collectible model ship with 100 tiny oars after all if one oar breaks then that s it for the model right but what caused me to do a double take was when he casually mentioned a spitfire i m thinking he can t mean a british spitfire the legendary type of fighter plane of world war ii fame can he but yep that s what he meant as a history geek i was enthralled the spitfire you see is an historic symbol of britain s stiff upper lip the plane primarily responsible for defending their cities against relentless nazi bombing raids in 1940 the spitfire and the battle of britain practically go hand in hand in the annals of british and world war ii history umm how do you actually ship a spitfire i had to ask it s easy said the young man you simply detach the wings and crate it all up consider yourself briefed on how to send a famous wwii airplane to any friend or family member i d be happy to take one off of your hands if i could think of where to park it in boston you could always just ship it image courtesy of wikipedia share this print opens in new window print share on facebook opens in new window facebook share on linkedin opens in new window linkedin share on x opens in new window x email a link to a friend opens in new window email like loading on the dynamics of puppet master bullying at work july 1 2018 by david yamada in dignity at work and in society power abuse in society psychology and work terrorism workplace bullying mobbing and abuse tags dignity at work and in society power abuse in society psychology and work terrorism workplace bullying 21 comments image courtesy of free clipartof com in 2012 i proposed a type of work abuse that fits somewhere between workplace bullying and workplace mobbing i called it puppet master bullying and described it as a form of multiple aggressor abuse at work that may stand at the fault lines between common conceptions of bullying and mobbing here s more in these situations a chief aggressor s power and influence over a group of subordinates may be sufficient to enlist their participation in mistreating a target creating what looks and feels like a mob for example if the aggressor is a mid level manager he may recruit hr to help out with the dirty work and encourage the target s peers to shun or bully her even in cases of peer bullying one aggressor can use intimidation and persuasion to turn others against a peer level target one of the key indicators of puppet master bullying all too infrequently realized is what happens when the master is removed from the scene typically much of the malicious energy that fueled the puppets fades away and so with it much of the bullying behavior to be honest my learned colleagues who are researching and theorizing about work abuse haven t exactly jumped on board with this concept so perhaps i should heed the silence however i see the puppet master dynamic playing out in so many situations including organizations and communities that i m still using the term as i often do with this blog i d like to take a few minutes to share how my thinking about it has evolved drawing on ideas and authors that i ve discussed in previous posts who are the players as i suggested in a post last year it s important to think about workplace bullying and mobbing in the context of human and organizational systems whereby the following players play their roles thus a typical campaign of severe bullying or mobbing at work involves multiple players including but hardly limited to the main aggressor s the supervisor or boss of the main aggressor s in order to ratify and sometimes further the abuse on frequent occasion peers recruited pressured incentivized to join in on the abuse human resources personnel to bureaucratically process the abuse through review and discipline of the target legal counsel to provide cover for the organization and sometimes direct additional intimidation toward the target this certainly applies to puppet master bullying so let s take a closer look at these players chief abusers puppet master bullies are often pretty evil not only are they prone to treating others abusively but also they are willing and able to enlist others to help do the job the latter uses fear and intimidation promises and incentives or some combination of all when i envision the classic puppet master bully i think of the opening to dr martha stout s invaluable the sociopath next door 2005 imagine if you can not having conscience none at all no feelings of guilt or remorse no matter what you do no limiting sense of concern for the well being of strangers friends or even family members imagine no struggles with shame not a single one in your whole life no matter what kind of selfish lazy harmful or immoral action you had taken and pretend that the concept of responsibility is unknown to you except as a burden others seem to accept without question like gullible fools ok i understand that not every workplace abuser is a genuine clinically diagnosable sociopath however the key message of that passage seems to apply to so many people who mistreat or exploit others at work they don t have a conscience or at least not much of one in fact in discussing with others the challenges of anticipating and responding to the hurtful actions of nasty abusive employers i often suggest think like a sociopath then you ll get it and so it is with comprehending many puppet master bullies the puppets foot soldiers defenders followers and bystanders puppet master bullying necessarily involves the willing coerced incentivized participation of many others in talking to bullying and mobbing targets one of their most common anguished laments runs along these lines how could they have gone along with this don t they have any sense of decency they had to know this was terrible and unfair and yet they went along or turned the other way it is on this note that i draw insights from philosopher and writer hannah arendt whose writings on the nature of nazi germany help us to understand abuse in many other settings including the workplace here s what i wrote in 2014 philosopher hannah arendt invoked the phrase banality of evil to describe how adolf eichmann served as one of hitler s architects of the holocaust since then the phrase has come to represent in more generic terms how ordinary people become easily invested in the values of a morally bankrupt status quo and participate in terrible behaviors that seemingly are unthinkable in civilized society these insights teach us a lot about how bureaucratic enablers of abusive bosses can help to facilitate the destruction of a bullying target these professional handmaidens usually hr folks and employment lawyers are more than simple bystanders rather they are complicit in the abuse in puppet master bullying situations the enlisted individuals typically go well beyond hr and the legal department they are recruited from virtually any setting in which the target works and interacts with others they are the puppet master s everyday foot soldiers in conducting the bullying in addition successful i hate using that word in this context puppet master bullying campaigns require co employee bystanders who look the other way when they witness or otherwise become aware of the mistreatment it s a variation on see no evil hear no evil speak no evil they may not be actively partaking in the bullying but they re not going to do anything about it either target perceptions some may believe i m exaggerating but to be on the receiving end of puppet master bullying or genuine mobbing is to experience terrorism on the job and that exactly is what many of the chief abusers want to convey in either form it looks and feels like a mob on the receiving end as i wrote in my 2012 post on puppet master bullying from the standpoint of the target the distinctions often matter little in terms of the experience of being on the receiving end whether it s someone surgically directing or controlling her minions to bully an individual or a true mob descending upon a lone target it sure as heck feels like a mobbing for those studying these behaviors and trying to develop measures to curb them however the distinctions do matter with puppet master bullying removing the instigator s may be enough to stop the abusive behavior with genuine mobbing however the remedy is even more difficult because the emotional impetus to act has now infected an entire group in other words with puppet master bullying cutting the strings may be sufficient for the puppets to stop their onslaught of abuse with genuine mobbing however the puppets are sufficiently enlisted to continue the mistreatment on their own obviously we have a lot more to learn about comprehending and responding to bullying and mobbing in the workplace i hope this has been of some help to folks who are experiencing or trying to understand this particularly sordid brand of psychological abuse at work 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