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description=Nous améliorons les expériences de mobilité au sein des entreprises, des collectivités, des quartiers et des territoires.;
description=mobilidée accompagne la transformation de la mobilité en entreprise depuis 1993. Découvrez les étapes clés qui marquent cette histoire.;

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information that you provide to us must be true complete and accurate and you must notify us of any changes to such personal information information automatically collected in short some information such as your internet protocol ip address and or browser and device characteristics is collected automatically when you visit our services we automatically collect certain information when you visit use or navigate the services this information does not reveal your specific identity like your name or contact information but may include device and usage information such as your ip address browser and device characteristics operating system language preferences referring urls device name country location information about how and when you use our services and other technical information this information is primarily needed to maintain the security and operation of our services and for our internal analytics and reporting purposes like many businesses we also collect information through cookies and similar technologies the information we collect includes log and usage data log and usage data is service related diagnostic usage and performance information our servers automatically collect when you access or use our services and which we record in log files depending on how you interact with us this log data may include your ip address device information browser type and settings and information about your activity in the services such as the date time stamps associated with your usage pages and files viewed searches and other actions you take such as which features you use device event information such as system activity error reports sometimes called crash dumps and hardware settings device data we collect device data such as information about your computer phone tablet or other device you use to access the services depending on the device used this device data may include information such as your ip address or proxy server device and application identification numbers location browser type hardware model internet service provider and or mobile carrier operating system and system configuration information information collected from other sources in short we may collect limited data from public databases marketing partners and other outside sources in order to enhance our ability to provide relevant marketing offers and services to you and update our records we may obtain information about you from other sources such as public databases joint marketing partners affiliate programs data providers and from other third parties this information includes mailing addresses job titles email addresses phone numbers intent data or user behaviour data internet protocol ip addresses social media profiles social media urls and custom profiles for purposes of targeted advertising and event promotion 2 how do we process your information in short we process your information to provide improve and administer our services communicate with you for security and fraud prevention and to comply with law we may also process your information for other purposes with your consent we process your personal information for a variety of reasons depending on how you interact with our services including to facilitate account creation and authentication and otherwise manage user accounts we may process your information so you can create and log in to your account as well as keep your account in working order to deliver and facilitate delivery of services to the user we may process your information to provide you with the requested service to respond to user inquiries offer support to users we may process your information to respond to your inquiries and solve any potential issues you might have with the requested service to send administrative information to you we may process your information to send you details about our products and services changes to our terms and policies and other similar information to fulfil and manage your orders we may process your information to fulfil and manage your orders payments returns and exchanges made through the services to enable user to user communications we may process your information if you choose to use any of our offerings that allow for communication with another user to save or protect an individual s vital interest we may process your information when necessary to save or protect an individual s vital interest such as to prevent harm 3 what legal bases do we rely on to process your information in short we only process your personal information when we believe it is necessary and we have a valid legal reason i e legal basis to do so under applicable law like with your consent to comply with laws to provide you with services to enter into or fulfil our contractual obligations to protect your rights or to fulfil our legitimate business interests if you are located in the eu or uk this section applies to you the general data protection regulation gdpr and uk gdpr require us to explain the valid legal bases we rely on in order to process your personal information as such we may rely on the following legal bases to process your personal information consent we may process your information if you have given us permission i e consent to use your personal information for a specific purpose you can withdraw your consent at any time click here to learn more performance of a contract we may process your personal information when we believe it is necessary to fulfil our contractual obligations to you including providing our services or at your request prior to entering into a contract with you legal obligations we may process your information where we believe it is necessary for compliance with our legal obligations such as to cooperate with a law enforcement body or regulatory agency exercise or defend our legal rights or disclose your information as evidence in litigation in which we are involved vital interests we may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party such as situations involving potential threats to the safety of any person if you are located in canada this section applies to you we may process your information if you have given us specific permission i e express consent to use your personal information for a specific purpose or in situations where your permission can be inferred i e implied consent you can withdraw your consent at any time click here to learn more in some exceptional cases we may be legally permitted under applicable law to process your information without your consent including for example if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way for investigations and fraud detection and prevention for business transactions provided certain conditions are met if it is contained in a witness statement and the collection is necessary to assess process or settle an insurance claim for identifying injured ill or deceased persons and communicating with next of kin if we have reasonable grounds to believe an individual has been is or may be victim of financial abuse if it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of canada or a province if disclosure is required to comply with a subpoena warrant court order or rules of the court relating to the production of records if it was produced by an individual in the course of their employment business or profession and the collection is consistent with the purposes for which the information was produced if the collection is solely for journalistic artistic or literary purposes if the information is publicly available and is specified by the regulations 4 when and with whom do we share your personal information in short we may share information in specific situations described in this section and or with the following categories of third parties vendors consultants and other third party service providers we may share your data with third party vendors service providers contractors or agents third parties who perform services for us or on our behalf and require access to such information to do that work we have contracts in place with our third parties which are designed to help safeguard your personal information this means that they cannot do anything with your personal information unless we have instructed them to do it they will also not share your personal information with any organisation apart from us they also commit to protect the data they hold on our behalf and to retain it for the period we instruct the categories of third parties we may share personal information with are as follows cloud computing services communication collaboration tools performance monitoring tools product engineering design tools website hosting service providers testing tools user account registration authentication services we also may need to share your personal information in the following situations business transfers we may share or transfer your information in connection with or during negotiations of any merger sale of company assets financing or acquisition of all or a portion of our business to another company when we use google maps platform apis we may share your information with certain google maps platform apis e g google maps api places api to find out more about google s privacy policy please refer to this link we use certain google maps platform apis to retrieve certain information when you make location specific requests this includes commute time via different means of transport and other similar information a full list of what we use information for can be found in this section and in the previous section titled how do we process your information we obtain and store on your device cache your location you may revoke your consent anytime by contacting us at the contact details provided at the end of this document the google maps platform apis that we use store and access cookies and other information on your devices if you are a user currently in the european economic area eu countries iceland liechtenstein and norway or the united kingdom please take a look at our cookie notice affiliates we may share your information with our affiliates in which case we will require those affiliates to honour this privacy notice affiliates include our parent company and any subsidiaries joint venture partners or other companies that we control or that are under common control with us other users when you share personal information for example by posting comments contributions or other content to the services or otherwise interact with public areas of the services such personal information may be viewed by all users and may be publicly made available outside the services in perpetuity similarly other users will be able to view descriptions of your activity communicate with you within our services and view your profile 5 do we use cookies and other tracking technologies in short we may use cookies and other tracking technologies to collect and store your information we may use cookies and similar tracking technologies like web beacons and pixels to access or store information specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice 6 is your information transferred internationally in short we may transfer store and process your information in countries other than your own our servers are located in switzerland if you are accessing our services from outside switzerland please be aware that your information may be transferred to stored and processed by us in our facilities and by those third parties with whom we may share your personal information see when and with whom do we share your personal information above in the united states netherlands south africa and other countries if you are a resident in the european economic area eea or united kingdom uk then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country however we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law european commission s standard contractual clauses we have implemented measures to protect your personal information including by using the european commission s standard contractual clauses for transfers of personal information between our group companies and between us and our third party providers these clauses require all recipients to protect all personal information that they process originating from the eea or uk in accordance with european data protection laws and regulations our standard contractual clauses can be provided upon request we have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request 7 how long do we keep your information in short we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law such as tax accounting or other legal requirements no purpose in this notice will require us keeping your personal information for longer than twelve 12 months past the termination of the user s account when we have no ongoing legitimate business need to process your personal information we will either delete or anonymise such information or if this is not possible for example because your personal information has been stored in backup archives then we will securely store your personal information and isolate it from any further processing until deletion is possible 8 how do we keep your information safe in short we aim to protect your personal information through a system of organisational and technical security measures we have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process however despite our safeguards and efforts to secure your information no electronic transmission over the internet or information storage technology can be guaranteed to be 100 secure so we cannot promise or guarantee that hackers cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly collect access steal or modify your information although we will do our best to protect your personal information transmission of personal information to and from our services is at your own risk you should only access the services within a secure environment 9 do we collect infor...