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corrections ombuds skip to main content corrections ombuds english afrikaans albanian amharic arabic armenian azerbaijani basque belarusian bengali bosnian bulgarian catalan cebuano chichewa chinese simplified chinese traditional corsican croatian czech danish dutch esperanto estonian filipino finnish french frisian galician georgian german greek gujarati haitian creole hausa hawaiian hebrew hindi hmong hungarian icelandic igbo indonesian irish italian japanese javanese kannada kazakh khmer korean kurdish kurmanji kyrgyz lao latin latvian lithuanian luxembourgish macedonian malagasy malay malayalam maltese maori marathi mongolian myanmar burmese nepali norwegian pashto persian polish portuguese punjabi romanian russian samoan scottish gaelic serbian sesotho shona sindhi sinhala slovak slovenian somali spanish sudanese swahili swedish tajik tamil telugu thai turkish ukrainian urdu uzbek vietnamese welsh xhosa yiddish yoruba zulu search menu about us faqs mission vision and values our pro equity anti racism pear team our staff our strategic priorities community engagement public meetings construction training pathways oversight committee community outreach data publications reports publications data reports public records requests oco monitoring visits prison monitoring visits reentry center monitoring visits submit a complaint phases of a reported complaint contact the oco if you are not currently incarcerated please use the online complaint form this will help keep the hotline available for people living in prisons who cannot access oco s website online complaint submission form mail confidential hotline family friends online complaint submission form office of the corrections ombuds p o box 40009 olympia wa 98504 incarcerated individuals can reach our confidential hotline by calling 360 664 4749 the oco s confidential hotline is free and not monitored by the doc due to our high call volume it may not always be possible to reach a live person on the hotline the oco hotline hours of operation are wednesdays thursdays 1 00 3 00 pm the oco hotline will not be available on state holidays and for staff development as needed no front page content has been created yet the office of the corrections ombuds oco provides oversight of the washington state department of corrections doc the oco is an independent agency within the governor s office we provide self advocacy information investigate individual complaints attempt mediation with doc conduct systemic reviews and release reports the oco cannot investigate concerns regarding doc community custody city or county jails federal prisons or immigration detention centers corrections facilities outside of washington state or underlying convictions if you are reporting a concern regarding a friend or family member incarcerated in a washington doc facility or reentry center please click here click here to read our most recent reports and publications the oco team on a monitoring visit at washington state penitentiary in may 2025 sign up for our news bulletin stay up to date on news publications and other updates from the oco subscribe oco confidential hotline 844 395 7488 or 360 664 4749 wednesdays and thursdays 1 00 3 00pm the oco hotline will not be available on state holidays and for staff development as needed copyright 2025 office of the corrections ombuds correspondence and communication with the office is confidential and privileged rcw 43 06c 060