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description=Privacy Policy for OfoxAI unified LLM API gateway. Learn how NICE TALK PTE. LTD. collects, uses, stores, shares, and protects your data. We do not use API request content for any purpose other than fulfilling API requests.;
author=Ofox AI;
keywords=OfoxAI privacy policy, AI API privacy, LLM API data protection, API data handling, NICE TALK PTE LTD privacy, Singapore data protection, AI API GDPR;

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Text of the page (random words):
ganizations or individuals connected to nice talk through cooperation investment or control or joint control third parties means companies organizations or individuals outside the scope of the affiliates defined herein 1 scope of this privacy policy 1 1 this privacy policy applies to the collection storage analysis transmission use processing transfer backup deletion and protection of user information by nice talk and its affiliates in the course of selling products and providing services information that cannot identify a user s real identity independently or in combination with other information or that does not reflect a specific user s activities is not personal information in the legal sense 2 scope and methods of collecting user information 2 1 when you register and use relevant services on the ofoxai unified api gateway platform you understand and agree that we may collect store and use data related to your user information user information as set out in sections 2 and 3 below if you do not provide or agree to our collection of relevant user information you may be unable to become a user unable to order our products or unable to receive certain services or the services may not achieve their intended effect 2 1 1 personal profile information you fill in and or provide including name title phone number email address non precise address and questionnaire information related to providing services that can identify you independently or in combination with other information 2 1 2 information obtained across different devices when you access our website or api endpoints we will receive and record device or application information e g device name operating system browser type and version device type unique device identifier and other hardware software characteristics location related information e g ip address gps location and other sensor information cross device information e g openid nickname avatar and other technical metadata we may associate this information to provide consistent service across devices 2 1 3 log information when you use the services nice talk automatically collects information about your use as network logs examples include your ip address browsing information access records click information language date and time of access cookies and web beacons 2 1 4 usage data we automatically collect your api usage information including request timestamps token consumption model selection response times and error codes this data is used for billing analytics and service improvement 2 1 5 user account support information based on your use of nice talk services user consultation records fault reports and related troubleshooting processes e g communication or call records nice talk will record and analyze these to respond to your help requests more promptly and improve services 2 1 6 information obtained from third parties nice talk may obtain relevant user information from third parties through proper channels and use such information in compliance with applicable laws 2 1 7 transaction and payment information to help you complete transactions and ensure transaction security nice talk may collect your transaction item service information order number time of order transaction amount payment method and third party payment account e g alipay unionpay stripe 2 1 8 information exempt from consent by law including information directly related to national security defense security public safety public health or public interest disclosure or provision required by applicable laws matters directly related to criminal investigation prosecution trial or enforcement information necessary to protect the life and property of nice talk other customers the company and its affiliates or to defend the security of products or services information that you have voluntarily disclosed to the public or that nice talk has lawfully obtained from public disclosures such as lawful news reports or government disclosures information necessary to conclude or perform a contract at your request information used by academic institutions for statistics or research in the public interest with de identification applied before external disclosure and other situations specified by law 2 2 the scope of user information above is not necessarily what we will collect we will collect in a targeted manner only the necessary information related to providing services to you based on the services you choose 3 use of cookies and similar technologies 3 1 you understand and agree that when you register on the ofoxai website and enjoy our services we may use related technologies to collect and store user information including user information not collected through the cookies below in this process one or more cookies or anonymous identifiers may be sent to your computer or mobile device to collect user information from time to time cookies or anonymous identifiers typically include identifiers site names and some numbers and characters the cookies we use include those necessary for the normal operation of the website authentication and security cookies and analytics cookies that help us understand how visitors interact with the website 3 2 many browsers provide a do not track feature which allows a do not track request to be sent to websites if your browser has do not track enabled or you choose not to use cookies we will respect your choice but you may be unable to log in or use services or features that depend on cookies 3 3 we will not use cookies or related technologies for any purpose outside this privacy policy nor will we share transfer or disclose user information obtained through cookies or related technologies to parties other than those described in this privacy policy you may keep or delete cookies according to your preference or clear all cookies saved in your browser 4 storage of user information 4 1 your data is stored on secure servers provided by reputable cloud infrastructure providers unless you request modification or deletion we will retain user information effectively using security measures that comply with industry standards and are reasonably feasible 4 2 retention period we will retain user information only for the period necessary to achieve the purposes set out in this policy unless otherwise required by applicable law we determine retention mainly based on the following criteria 4 2 1 completing transaction purposes with you and maintaining transaction and business records to respond to potential inquiries or complaints 4 2 2 ensuring the security and quality of the services we provide 4 2 3 whether you have consented to a longer retention period 4 2 4 whether there are any other special agreements or legal requirements regarding retention periods 4 3 after the retention period expires we will delete or anonymize your personal user information in accordance with applicable law 5 use of user information 5 1 to provide the nice talk related services we will use the collected user information in accordance with this privacy policy and authorization agreements for any other purposes beyond these we will obtain your prior consent specifically we will use the collected user information for the following purposes 5 1 1 to provide services to you including but not limited to direct marketing by us or our affiliates to users nice talk and its affiliates will send you information notices or conduct business communications including but not limited to verification codes required to complete services push notifications necessary for use and security alerts 5 1 2 based on statistical data about user information we may design develop and promote entirely new products and services including but not limited to ad promotion user profiling and statistics 5 1 3 to enhance the security of services provided by nice talk and its affiliates to ensure a safe operating environment and identify abnormal account states and to protect the personal and property safety of you and other users or the public from harm to better prevent phishing sites fraud network vulnerabilities viruses network attacks and network intrusions and to more accurately identify situations in violation of laws or nice talk agreements or rules we may monitor your use patterns use your user member information and combine device information relevant network logs and information lawfully shared by our affiliates to assess account and transaction risks perform identity verification detect and prevent security incidents and as required by law take necessary recording auditing analysis and handling measures 5 2 after technical de identification of user information we adopt appropriate management measures to reduce the risk of re identification and store de identified data separately from information that could be used to identify you you agree and understand that we may use such de identified information and without disclosing your user information we may analyze and commercially use such de identified information 5 3 you acknowledge and agree that unless you send a request to modify or delete information to nice talk and the request has been processed all user information you provide while using nice talk services will continuously authorize us to use all user information within the scope of this privacy policy during the period of your use of the services 5 4 you acknowledge and agree that we may statistically analyze user use of our services and may share such statistics with third parties to showcase the overall trends of our services such statistics will not contain any user information 6 sharing transfer and disclosure of user information 6 1 to achieve the purposes declared in this privacy policy certain of our services will be delegated to third parties to provide to users to assist third parties located in china singapore or other countries or regions to serve users we will on the principles of lawfulness legitimacy necessity specificity and clear purpose provide transfer or use user information or part thereof with to third parties who can only access user information necessary to perform their duties 6 2 we will reasonably investigate third parties data security capabilities and require them to adopt necessary confidentiality and security measures to store use and process the user information we provide or transfer ensuring that such information is not leaked and is retained no longer than reasonably necessary 6 3 as our business develops we may engage in mergers acquisitions equity transfers asset transfers business transfers or similar transactions and changes of control or equity may occur user information may be transferred to our affiliates located in china singapore or other countries or regions as part of such transactions without further consent or written consent from users in such changes we will require the new user information controller to continue protecting user information in accordance with laws and standards no lower than those required by this privacy policy 6 4 we may provide share or transfer user information to our affiliates located in china singapore or other countries or regions in daily operations but we will not provide share or transfer user information to any third party other than nice talk s affiliates except 6 4 1 with the prior explicit authorization or consent of the user 6 4 2 sharing initiated by the user with third parties 6 4 3 where directly related to national security defense security public safety public health or public interest 6 4 4 where disclosure or provision is required by applicable laws or is directly related to criminal investigation prosecution trial or enforcement in compliance with laws when we receive requests to disclose information we require that the requesting party produce corresponding legal documents such as subpoenas or inquiry letters and we will carefully examine all requests to ensure legality 6 4 5 within the scope permitted by applicable laws to protect the lives and property of nice talk s other users the company and its affiliates or to defend the security of products or services such as identifying preventing and addressing fraud or illegal activities and reducing credit risks 6 4 6 user information collected from lawfully disclosed sources such as legitimate news reports or government disclosures 6 4 7 necessary to enter into or perform a contract where the user is a party or to implement human resources management according to labor rules and lawfully signed collective contracts 6 4 8 where an academic institution carries out statistical or academic research in the public interest provided that information contained in results disclosed externally is de identified 6 4 9 other circumstances provided by law 6 5 you agree that we may use user information for direct marketing by nice talk and or our affiliates if you do not agree you may email us at hi ofox ai and clearly inform us of your decision we will cancel and record your opt out choice and will subsequently stop using your user information for such direct marketing 7 security protection of user information 7 1 we attach great importance to user information security and will endeavor to take industry standard reasonable security measures technical and managerial to protect user information and prevent improper use or unauthorized access disclosure use modification damage loss or leakage 7 2 we will use reasonably feasible methods such as encryption and anonymization to protect user information and use trusted protection mechanisms to prevent malicious attacks 7 3 we will establish a dedicated information security team security management systems and data security processes to safeguard user information we implement strict data use and access controls ensuring that only authorized personnel can access user information and we periodically audit data and technology security 7 4 despite the reasonable and effective measures we have taken and compliance with relevant legal standards please understand that due to technical limitations and possible malicious means in the internet industry it is not possible to always fully ensure that user information is absolutely secure we will do our best to ensure the security of the information you provide you acknowledge and understand that the systems and communication networks used to access our services may experience issues due to factors beyond our control for such risks outside our control you agree that we do not provide any compensation for losses or damages resulting from them we strongly recommend that you take proactive measures to protect your information 7 5 we will develop an emergency response plan and activate it immediately upon occurrence of a user information security incident to prevent the expansion of impact and consequences upon occurrence of such an incident leakage loss etc we will in accordance with legal requirements promptly notify users about the basic nature and possible impact of the i...