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Description=CPGRAMS Public Grievance Portal of GoI.;

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cpgrams home भारत सरकार government of india कार्मिक लोक शिकायत और पेंशन मंत्रालय ministry of personnel public grievances pensions home contact us about us faqs help site map cpgrams centralized public grievance redress and monitoring system view status grievance status appeal status nodal pg officers central government state government redress process redress process flow grievance lodge public grievance lodge pension grievance view status reminder clarification rate grievance nodal authority for appeal current language english english हिंदी hindi ગુજરાતી gujarati मराठी marathi বাংলা bangala తెలుగు telugu অসমীয়া assamese ଓଡିଆ odia தமிழ் tamil മലയാളം malayalam urdu اردو sindhi बोडो bodo कोंकणी konkani नेपाली nepali manipuri ਪੰਜਾਬੀ punjabi ಕನ್ನಡ kannada डोगरी dogri मैथिली maithili کشمیر kashmiri संस्कृत sanskrit ᱥᱟᱱᱛᱟᱲᱤ santhali sign in previous next any grievance sent by email will not be attended to entertained please lodge your grievance on this portal about cpgrams centralised public grievance redress and monitoring system cpgrams is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery it is a single portal connected to all the ministries departments of government of india and states every ministry and states have role based access to this system cpgrams is also accessible to the citizens through standalone mobile application downloadable through google play store and mobile application integrated with umang the status of the grievance filed in cpgrams can be tracked with the unique registration id provided at the time of registration of the complainant cpgrams also provides appeal facility to the citizens if they are not satisfied with the resolution by the grievance officer after closure of grievance if the complainant is not satisfied with the resolution he she can provide feedback if the rating is poor the option to file an appeal is enabled the status of the appeal can also be tracked by the petitioner with the grievance registration number issues which are not taken up for redress rti matters court related subjudice matters religious matters grievances of government employees concerning their service matters including disciplinary proceedings etc unless the aggrieved employee has already exhausted the prescribed channels keeping in view the dopt om no 11013 08 2013 estt a iii dated 31 08 2015 note if you have not got a satifactory redress of your grievance within a reasonable period of time relating to ministries departments and organisations under the purview of directorate of public grievances dpg cabinet secretariat goi you may seek help of dpg in resolution please click here for details government is not charging fee from the public for filing grievances all money being paid by the public for filing grievance is going only to m s csc only what s new 27 july 2022 strengthening of machinery for redressal of public grievance cpgrams pdf 1 05 mb 23 august 2024 comprehensive guidelines for handling the public grievances pdf 0 25 mb register login view status contact us this site is designed developed hosted by national informatics centre ministry of electronics it meity government of india and content owned by department of administrative reforms public grievances portal is compatible with all major browsers like google chrome mozilla firefox microsoft edge safari etc best viewed in 1440 x 900 resolution disclaimer website policies web information manager version 7 0 01092019 0 0 copyright 2025 last updated on 03 11 2025 total visitors 6183837 since 19 01 2024