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vapi trust center powered by safebase new subprocessor notifications trust center start your security review view download sensitive information get access overview welcome to vapi s trust center our commitment to data privacy and security is embedded in every part of our business use this trust center to learn about our security posture and request access to our security documentation compliance ccpa gdpr soc 2 pci dss v4 0 1 vapi is reviewed and trusted by spring venture group new york life versa mindtickle independent bank documents all public private get access bulk download featured documents compliance soc 2 reports pentest report reports network diagram compliance pci dss v4 0 1 documents cybersecurity insurance view all documents subprocessors risk profile data access level restricted impact level substantial recovery time objective 24 48 hours view more product security audit logging integrations product architecture view more reports network diagram pentest report security prospectus view more legal subprocessors customer audit rights cyber insurance view more data security data backups encryption at rest encryption in transit data privacy data breach notifications privacy whitepaper access control data access logging password security view more infrastructure status monitoring amazon web services anti ddos view more endpoint security disk encryption mobile device management network security traffic filtering virtual private cloud zero trust corporate security employee training incident response internal sso view more policies acceptable use policy vendor management policy trust center updates subscribe new subprocessor notifications copy link subprocessors we ve updated our subprocessor list with the addition of databricks which will be used as our primary data platform to support the delivery and operation of our services databricks may process customer data to support the provision of our services provide analytics capabilities and improve our products and services databricks is hosted in the united states and is subject to appropriate contractual security and privacy safeguards consistent with our third party risk management program the complete and updated list of subprocessors is available in vapi trust center dashboard under the subprocessors tab should you have any questions please contact your account representative we ve updated our subprocessor list with the addition of soniox a transcription service provider that customers may optionally select within the vapi dashboard when selected by a customer soniox may process audio and related data for the purpose of providing transcription services as part of our services soniox is available for customers using our us and eu deployments and may also be used by customers who have enabled the hipaa mode the complete and updated list of subprocessors is available in vapi trust center dashboard under the subprocessors tab should you have any questions please contact your account representative 2025 penetration test executive summary now available copy link compliance check out the executive summary for our most recent independent third party penetration test for 2025 now available in documents in our trust center if you need help using this trust center please contact us contact support if you think you may have discovered a vulnerability please send us a note report issue built on