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sentiments turn customer feelings into your best marketing features integrations pricing sign in get started free the complete customer advocacy platform turn happy customers into your growth engine sentiments is the complete customer advocacy platform build gamified quests and referral programs collect reviews and testimonials gather product feedback with voting boards run nps surveys reward your champions with points and tiers and use ai powered sentiment analysis to turn customer voice into actionable insights start free trial toggle terminology hints view pricing free plan available no credit card required 14 day trial on paid plans built for modern businesses that value customer relationships 92 of consumers trust peer recommendations over ads 5x higher conversion from word of mouth marketing 62 integrations with platforms you already use 0 customer acquisition cost from referrals replace 9 tools with one platform stop paying for separate tools sentiments consolidates everything you need saving you thousands per month capability other tools monthly cost sentiments referral program referralcandy 59 mo loyalty rewards smile io 49 mo review collection yotpo 79 mo feedback boards canny 79 mo customer surveys typeform 29 mo support tickets zendesk 55 mo session replay fullstory 299 mo click heatmaps hotjar 99 mo testimonials testimonial to 50 mo total monthly cost 9 subscriptions 798 mo from 79 mo everything included save over 8 900 year by consolidating your tools everything you need to capture sentiments and build advocacy a complete toolkit for turning customers into champions from engagement to rewards to insights advocacy quests create gamified campaigns that guide customers through meaningful actions social follows reviews referrals ugc and more advocates are incentivized with points and rewards learn about quests feedback boards let customers submit and vote on ideas prioritize your roadmap based on real user demand build what they actually want explore feedback boards rewards points motivate advocates with a flexible rewards system points tiers discount codes gift cards or custom experiences you choose discover how to motivate analytics attribution track engagement measure roi and see which advocates drive the most value real time dashboards with actionable insights ai sentiment analysis automatically determine sentiments on an individual basis and in the aggregate about your products and services turn customer sentiments into valuable and actionable data reviews collect and showcase customer reviews from google trustpilot and more verify reviews automatically and display them with beautiful widgets learn about reviews testimonials collect powerful customer testimonials and display them with beautiful widgets carousels walls and embeddable forms that build trust and drive conversions explore testimonials coming soon sentiment ads transform customer sentiments into high converting ad creative ai powered tools to build social proof ads from your best testimonials team management invite team members with role based access control permissions for billing settings and sensitive operations learn about teams support ticket desk capture customer sentiment in real time turn support interactions into positive experiences that drive reviews and testimonials learn more surveys measure customer satisfaction with nps csat and ces surveys track sentiment over time and identify your happiest customers learn about surveys polls engage customers with quick interactive polls collect opinions validate ideas and make data driven decisions with embeddable widgets explore polls form builder create custom data collection forms with a visual drag and drop builder reward advocates with points for completing forms explore form builder referral program turn customers into advocates with trackable referral links reward them automatically when referrals convert to signups or purchases launch your program session replay watch exactly how users interact with your site detect rage clicks dead clicks and errors automatically with built in frustration detection see user experience heatmaps see where users click and how far they scroll visualize hot zones dead spots and scroll drop off points to optimize your pages view heatmaps 62 integrations connect with the platforms you already use shopify social media review sites payment processors and more view integrations your complete customer engagement system sentiments brings together everything you need to capture amplify and monetize customer sentiment all working together seamlessly 1 capture collect sentiment from every touchpoint deploy a complete toolkit to gather customer feedback reviews and insights across your entire customer journey reviews testimonials collect and showcase social proof nps csat ces surveys measure satisfaction at scale feedback boards let customers vote on ideas support conversations track sentiment in real time custom forms collect any data you need google business sync auto import external reviews 6 data collection channels new 5 star review google business just now nps response 9 post purchase survey 2m ago feature request dark mode feedback board 47 votes 2 amplify turn customers into active advocates gamify engagement with quests points and rewards build a community of champions who actively promote your brand gamified quests 25 task types available points rewards flexible redemption options tier progression bronze to diamond levels referral programs track and reward referrals auto verification tasks verified automatically ugc collection photos videos testimonials sj sarah johnson gold tier 2 450 pts progress to diamond 82 12 quests 8 referrals 5 reviews 3 analyze ai powered insights that drive action let ai do the heavy lifting automatically analyze sentiment detect themes and surface the insights that matter most sentiment analysis positive neutral negative scoring theme detection auto categorize feedback emotional tone understand customer feelings impact scoring prioritize high value content smart matching match testimonials to prospects support intelligence auto escalation on negative sentiment ai analysis overall sentiment 87 positive top themes detected customer service 45 product quality 38 easy to use 29 4 display showcase social proof everywhere embed beautiful conversion optimized widgets on your website display reviews testimonials and ratings exactly where they ll have the most impact carousel widget auto rotating testimonials masonry grid pinterest style layout rating badge compact trust indicator collection forms embedded review requests custom branding match your website design widget analytics track views conversions m this platform completely transformed how we engage with customers mike r marketing director 4 9 1 247 reviews 34 conversion lift 12k widget views why traditional marketing falls short the old playbook is broken here s why businesses are switching to customer led growth the old way paid ads with diminishing returns cpcs rise 15 20 yearly while conversion rates decline feedback scattered across 10 platforms reviews on google facebook yelp emails support tickets impossible to unify word of mouth happening in the dark your best customers refer friends but you never know who or how many loyal customers get nothing in return no systematic way to reward advocacy referrals or engagement building features nobody wants internal guesses instead of customer driven roadmaps manual reactive support tickets pile up response times suffer customers churn social proof that s static and stale same three testimonials from 2021 on every page no visibility into customer sentiment problems fester until they become churn or bad reviews with sentiments customer led growth engine turn every happy customer into a referral source with tracked roi one unified sentiment hub surveys forms feedback boards reviews tickets all in one dashboard track every advocacy action referrals reviews social shares testimonials measured and attributed gamified rewards that motivate points tiers badges leaderboards and auto generated discount codes customer driven roadmaps feature voting boards show exactly what to build next integrated support desk tickets ai responses sla tracking resolve issues before they escalate dynamic social proof widgets fresh testimonials reviews and ratings that update automatically ai powered sentiment analysis spot trends detect issues early and act on real time insights 92 of buyers trust referrals over ads 5x higher conversion from referrals 16 higher ltv from referred customers 0 cost per organic referral built for growing businesses from startups to enterprises sentiments adapts to your industry and scale here s how different businesses use our platform to grow e commerce retail turn one time buyers into lifelong advocates who drive repeat purchases and referrals key use cases post purchase review campaigns to build social proof referral programs with auto generated shopify discount codes ugc collection quests for photos videos and unboxings vip customer tiers with exclusive rewards and early access product feedback surveys before new launches review widgets on product pages to boost conversion integrates with shopify woocommerce bigcommerce saas technology build a community of power users who shape your roadmap and drive organic growth key use cases feature request voting boards for customer driven roadmaps bug reporting workflows with priority based slas beta tester programs with gamified participation g2 capterra review campaigns for b2b social proof customer success testimonials with video collection nps csat surveys with ai powered sentiment analysis integrates with intercom zendesk slack zapier services local dominate local search and build a referral engine that runs on autopilot key use cases google yelp review campaigns to boost local seo client referral tracking with reward incentives service feedback forms sent automatically post appointment testimonial collection for websites and marketing support ticketing for client issues and inquiries social check in quests for location based rewards integrates with google business calendly acuity also perfect for every business that values customer relationships healthcare education ️ fitness ️ restaurants real estate agencies one platform every tool you need start free and unlock more as you grow every plan includes our complete suite of advocacy feedback and sentiment tools no modules to buy separately starter free forever free to get started 50 advocates 2 active quests 1 feedback board unlimited surveys forms support ticket desk review testimonial collection embeddable widgets 1 google business location get started free most popular growth 79 mo 63 mo billed annually 500 advocates unlimited quests 3 feedback boards automated task verification custom branding 3 team members api access 1k calls mo 2 google business locations start 14 day free trial professional 199 mo 159 mo billed annually 2 500 advocates ai sentiment analysis 10 feedback boards 200 ai analyses month webhooks integrations 10 team members api access 10k calls mo priority support start 14 day free trial every plan includes unlimited surveys unlimited forms support desk review collection testimonial widgets points rewards discount codes email notifications compare all features in detail soc 2 compliant gdpr ready 256 bit encryption 99 9 uptime sla ready to turn customers into advocates join businesses building advocacy programs that drive measurable sustainable growth start your free trial view pricing free plan available no credit card required cancel anytime turn your happy customers into your best marketing features quests points feedback boards surveys forms support desk session replay referrals polls heatmaps documentation getting started integrations pricing compare api docs webhook docs company about blog contact legal privacy terms dpa 2026 sentiments com all rights reserved