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shift technology agents that transform insurers most critical work skip to content solutions property casualty coverage liability fraud risk subrogation claims injury process insurance data network healthcare payment integrity why shift company about careers associations partners security contact resources customer stories events news press reports insights webinars library en us select language german english uk spanish spanish latin america french japanese search there are no suggestions because the search field is empty request a demo request a demo en us select language german english uk spanish spanish latin america french japanese search there are no suggestions because the search field is empty agents that transform insurers most critical work empowering teams to work smarter and serve better request a demo get in touch trusted by delivering ai agents when and where it matters most 100 of the top 5 u s p c insurers trust shift 4b policies claims and documents analyzed to date 350m policyholders globally have benefitted from shift products 100 3rd party data sources and industry partners 120 customers in more than 30 countries agent solutions built for insurance coverage liability agents to assess policy coverage and liability potential for agreement and evidence strength with guidance for final determination learn more fraud risk agents to assess for fraud automatically assign cases guide investigations and autonomously adapt fraud strategies learn more subrogation agents to assess subrogation opportunity create initial demand package review third party insurer response and guide negotiation learn more injury agents to assess applicability of medical billing to a claim estimate medical duration and develop an accurate treatment plan learn more process agents to accelerate the claim handling process mitigate loss and identify customer satisfaction concerns early learn more payment integrity ensure healthcare payment accuracy and maximize plan savings with ai learn more insurance data network idn agentic intelligence layer that assesses cross carrier claim history synthesizes key insights and recommends relevant next actions for claims handlers learn more what our customers are saying with shift ai we are able to consistently identify suspicious activities at fnol and assign the claim to the appropriate expert for investigation head of fraud axa switzerland shift does in a matter of minutes what would take days for a team of analysts to complete and shift does it with incredible accuracy senior vice president assurant our ability to better spot suspicious policy activity to better understand who is seeking a policy and why and do so quickly and efficiently ensures that our genuine customers are not inconvenienced by the activities of a few bad actors gary hueting chief operating officer markerstudy insurance services limited the use of ai and machine learning enables us to detect fraud techniques which we have not even noticed before and we have significant expectations for enhancing the value of our big data related to claims michihiro maruyama p c claims manager at mitsui sumitomo with shift we re using powerful technology to help our employees make faster more confident decisions throughout the claims and underwriting processes tara s mcclary managing vice president amica shift industry resources reports insights four questions with eric sibony shift s agents in this installment of four questions we get eric s take on agentic ai how insurers should be thinking the different types of ai that can be applied to their key processes webinars agentic ai for insurance what you need to know watch shift technology mckinsey and microsoft in an exclusive webinar exploring the transformative power of agentic ai in insurance claims on demand webinar september 25 2025 reports insights agentic ai is the future and the future is now discover how shift technology is revolutionising the insurance industry with agentic ai enhancing automation and decision making for insurers learn how shift can empower your teams to transform their most critical work request a demo solutions coverage liability fraud risk subrogation injury process payment integrity insurance data network why shift company about careers associations partners security contact resources customer stories events news press reports insights webinars library terms of use modern slavery statement privacy notice data privacy protection policy