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description=The PATA Crisis Resource Centre is a public resource aiding in the rapid, robust, and responsible renewal of the Asia Pacific Travel and Tourism Industry. The CRC is a digital resource that was launched by the Pacific Asia Travel Association (PATA) in the early months of 2020 in response to our member’s urgent need for crisis leadership and trust information during the initial stages of the COVID-19 outbreak.;

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home pata sustainability resource centre skip to content main menu home key focus areas tourism destination resilience crisis response recovery food waste plastic waste reduction finance digital skills for tourism smes informal workers programme micro credentials programme login register resource library resource library sustainability resource centre a knowledge hub providing practical resources best practices and guidance to empower tourism stakeholders to navigate change and build a more resilient sustainable future pata s sustainability initiatives pata collaborates with members and partners to create solutions that support the entire tourism industry and supply chain from national tourism authorities to informal workers we work with several local and international projects and initiatives for building the capacity towards resilience and sustainability in businesses communities and destinations across the asia pacific and beyond micro credentials programme the pata micro credentials programme is a flexible self paced online learning initiative that equips tourism professionals with practical industry driven skills to thrive in a rapidly evolving sector developed with leading industry partners each course combines expert insights real world case studies and practical exercises into short engaging modules that learners can complete anytime anywhere upon successful completion participants receive a digital certificate helping them build recognised skills that can be applied immediately in the workplace learn more tourism destination resilience develop the knowledge skills and strategies needed to prepare for respond to and recover from crises through pata s tourism destination resilience tdr programme originally developed during the covid 19 pandemic the course has evolved into a practical learning resource for destination managers seeking to strengthen resilience against a wide range of challenges from natural disasters and public health emergencies to climate change economic disruption and changing visitor trends learn more increase the sustainability of your tourism business our tools and resources will help kickstart navigate your journey towards sustainability and waste reduction plastic waste reduction and management waste reduction and responsible waste management are crucial for minimising the impacts of businesses on the environment reducing their carbon footprint and improving their overall sustainability performance pata has several tools to assist tourism enterprises eliminate single use plastics and reduce plastic waste including an online course standards and reports food waste reduction pata s resources on food waste reduction include reports such as the buffet building an understanding for food excess in tourism and the food and plastic waste reduction standards click on the button below to access all pata s resources on food and plastic waste reduction and management learn more crisis response recovery find practical tools guides and case studies to help destinations and tourism businesses prepare for respond to and recover from crises while developed in response to the covid 19 pandemic the resources remain relevant for responding to a wide range of challenges affecting the tourism industry learn more finance and digital skills for tourism smes financial literacy and digital competency are crucial skills that tourism smes must develop in order to increase efficiency save time and costs and stay competitive to assist businesses in this journey pata with the support of visa has developed an online course that covers these two key soft skills the finance and digital skills for tourism smes course is available in six languages free of charge learn more see how we support communities many of the people making their living through tourism are street food sellers souvenir sellers drivers freelance tour guides activity providers artists and artisans informal workers make up a majority of tourism employment and provide entrepreneurial opportunities to women youth and the elderly pata has developed a special programme to help give voice to this crucial but often overlooked tourism sector learn more resource library our library has hundreds of resources covering several topics on tourism sustainability and resilience browse through reports online courses toolkits and much more report building the future of quality infrastructure read more toolkit aviation kit read more handbook building urban resilience principles tools and practice read more course courses read more report circular economy in travel and tourism read more case study after the tsunami the phuket action plan read more report basics of capacity development for disaster risk reduction read more handbook building resilience integrating climate and disaster risk into development read more view all resources learn how a pata membership can help you achieve your organisational goals we help support the growth of our members businesses in both public and private sectors by expanding their networks regionally and globally while strengthening the tourism industry through trade events industry research professional development programs and targeted channels for brand exposure get in touch home contact resources micro credentials programme contact resources micro credentials programme get in touch unit 908 9th floor no 111 true digital park unicorn building sukhumvit road bang chak phra khanong 10260 bangkok thailand 66 0 2 460 9264 www pata org email us at email protected follow us facebook twitter youtube linkedin instagram copyright 2026 pata sustainability resource centre