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description=Welcome to Bazaarvoice s home for real-time and historical data on system performance.;

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Text of the page (random words):
ce partner export feed seo feeds april 25th 28th s missing data will be delivered within april 29th s feeds april 29th s feeds will have the following behavioral changes incremental standard client feed will be delivered as a full standard client feed containing all data incremental dce feeds will be delivered as full dce feeds other feeds no behavioural changes expected delivery timelines of feeds affected by the issue utc april 30 10 30pm utc april 29th s feeds are expected to be delivered may 1 9 30am utc april 30th s feeds are expected to be delivered feeds for may 1st and beyond are expected to be delivered on the regular schedule additionally it was discovered that portal reports and insights that utilize network syndication data are also affected specifically network data from april 25th to april 30th any insights dashboards containing network data for this time frame may reflect inaccurate values due to the missing network data full recovery of this data is expected on the 2nd of may next update april 30th 2026 6am cdt apr 29 15 28 cdt update bazaarvoice has identified an issue affecting all clients that is causing a degradation of the export feeds generation process additionally it was discovered that portal reports and insights that utilize network syndication data are also affected specifically network data from april 25th to april 30th any insights dashboards containing network data for this time frame may reflect inaccurate values due to the missing network data full recovery of this data is expected on the 2nd of may for the data exports the following feed types are affected standard client feed full incremental ratings feed displayable content export dce partner export feed seo feeds the above mentioned feed updates that are missing from april 25th to 28th will be delivered within the april 29th feed further delays listed below incremental full standard client feeds both will be delivered as full feeds containing all data dce a full feed will be generated other feeds no behavioral changes expected delivery timelines affected by the issue utc may 1 05 00 utc april 29th feed may 1 19 30 utc april 30th feed may 2 09 30 utc may 1st feed next update april 29th 2026 5pm cst if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 29 05 41 cdt identified bazaarvoice has identified an issue affecting all clients that is causing a degradation of the export feeds generation process the generated feeds are missing recent data collected or updated since the 25th of april the following feed types are affected standard client feed full incremental ratings feed displayable content export dce partner export feed seo feeds the root cause of the issue has been determined and is being addressed however the full resolution will take time to implement please find the schedule below the above mentioned feed updates that are missing from april 25th to 28th will be delivered within the april 29th feed there is also a delayed schedule for the below feed types incremental full standard client feeds both will be delivered as full feeds containing all data dce a full feed will be generated other feeds no behavioral changes expected delivery timelines affected by the issue utc may 1 05 00 utc april 29th feed may 1 19 30 utc april 30th feed may 2 09 30 utc may 1st feed next update april 29th 2026 5pm cst if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 29 03 26 cdt investigating bazaarvoice has identified an issue affecting all clients that is causing a degradation of export feeds generation process generated feeds are missing recent data collected or updated since the 25th of april the following feed types are affected standard client feed full incremental ratings feed displayable content export dce partner export feed seo feeds the root cause of the issue is yet to be determined we will provide an update at the designated time below or when new information becomes available next update april 28th 2026 7 00pm cdt if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 28 14 31 cdt may 3 2026 no incidents reported may 2 2026 no incidents reported may 1 2026 apr 30 2026 degradation product and review display impact resolved bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident this is the final update if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 30 09 46 cdt update bazaarvoice has completed restoring localized product data and custom attributes all of the previously removed catalog data should be available again we are now in the process of validating the restored data to confirm nothing was missed we will provide an update at the designated time below or when new information becomes available next update april 30th 2026 11 00am cdt apr 29 09 59 cdt update bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue product ids and non localized attributes have already been restored and we are currently working on restoring localized data and custom attributes we will provide an update at the designated time below or when new information becomes available next update april 29th 2026 11 00am cdt apr 28 10 25 cdt monitoring bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue product ids and non localized attributes have already been restored and we are currently working on restoring localized data and custom attributes we will provide an update at the designated time below or when new information becomes available next update april 28th 2026 11 00am cdt apr 27 14 23 cdt update bazaarvoice continues working on fully restoring the original product data that was removed due to an earlier issue product ids and non localized attributes have already been restored and we are currently working on restoring localized data and custom attributes we will provide an update at the designated time below or when new information becomes available next update april 28th 2026 11 00am cdt apr 27 10 27 cdt update bazaarvoice has restored product ids and other non localized attributes category id brand id etc for products that were removed due to an earlier issue review display and category specific questions in the submission form are back up additional parameters will continue to be added until the original product data is fully restored we will provide an update at the designated time below or when new information becomes available next update april 27th 2026 11 00am cst apr 24 17 48 cdt update bazaarvoice continues to restore the subset of products that were removed from an earlier issue and we can confirm reviews are beginning to display on pdps for some of these products we will provide an update at the designated time below or when new information becomes available next update april 24th 2026 6 00pm cst apr 24 15 50 cdt update bazaarvoice continues to restore the subset of products that were removed from an earlier issue that impacted display submission and data in the manage content tool we will provide an update at the designated time below or when new information becomes available next update april 24th 2026 4 00pm cst apr 24 13 54 cdt identified bazaarvoice has identified an issue that removed a subset of products with reviews which is impacting review display submission and the manage content tool please note that the review data has not been lost and we are working to restore all affected products we will provide an update at the designated time below or when new information becomes available next update april 24th 2026 2 00pm cst if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 24 12 15 cdt apr 29 2026 degradation bazaarvoice portal login was unavailable to sso users resolved bazaarvoice has verified that the issue has been resolved and all services are fully functioning so we are closing this incident this is the final update if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 29 11 19 cdt update bazaarvoice continues monitoring portal platform to ensure all users can seamlessly log in using single sign on sso monitoring will continue until the full resolution of the issue is confirmed next update april 29th 2026 4 00pm cdt apr 28 14 38 cdt update bazaarvoice continues monitoring portal platform to ensure all users can seamlessly log in using single sign on sso monitoring will continue until the full resolution of the issue is confirmed next update april 28th 2026 5 00pm cst apr 27 15 21 cdt monitoring bazaarvoice found an issue that was briefly causing problems with logging in to the bazaarvoice portal for users accessing it via single sign on sso a fix has been applied and the bazaarvoice portal operations have now returned to normal we will continue to monitor the status to prevent any further issues we will provide an update at the designated time below or when new information becomes available next update april 27th 2026 5 00pm cst if you have any questions please contact bazaarvoice support via any of the methods included below phone americas 888 984 1381 toll free 866 522 9227 option 4 toll free united kingdom 0800 368 0991 toll free france 08 05 08 94 80 toll free germany 0800 188 8904 toll free rest of emea 44 0 20 8080 1100 option 4 australia 1300 089 962 toll free apac other than australia 061 2 9362 2200 option 4 support community sign in to portal select access the support community from the homepage or help menu and select open a case to submit a case with your question chat sign in to portal select access the support community and select the live chat button in the bottom right of your screen available 8 30 am 5 00 pm cdt on regular us business days and 8 30am 5 00pm gmt on regular uk business days and 9am 5pm aest on regular apac business days apr 27 09 14 cdt apr 28 2026 apr 27 2026 apr 26 2026 no incidents reported apr 25 2026 no incidents reported apr 24 2026 apr 23 2026 no incidents reported apr 22 2026 social alerts backlog resolved bazaarvoice identified and resolved an issue of backlogged social alerts review approved rejected emails etc dating back to october 2025 for clients in the c2 cluster this backlog was cleared up during a deployment and some consumers may have re...