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Text of the page (random words):
instructure status to view uptime history for your instance of canvas click here subscribe to updates subscribe x visit our support site get the atom feed or rss feed all systems operational uptime over the past 90 days view historical uptime instructure operational canvas operational canvas lms operational canvas catalog operational canvas commons operational canvas credentials operational canvas data 2 operational canvas mobile operational canvas studio operational canvas portfolio operational student eportfolios operational student pathways operational sis platform operational 90 days ago 100 0 uptime today sistemic operational 90 days ago 100 0 uptime today datasync operational 90 days ago 100 0 uptime today elevate operational elevate data quality operational elevate data sync operational elevate standards alignment operational impact operational learn platform operational mastery operational mastery connect operational item bank operational online testing operational support tools operational support phones chat operational support webform email operational aws region operational ca central 1 operational eu central 1 operational eu west 1 operational us east 1 operational us west 2 operational ap southeast 1 operational ap southeast 2 operational operational degraded performance partial outage major outage maintenance major outage partial outage no downtime recorded on this day no data exists for this day had a major outage had a partial outage related no incidents or maintenance related to this downtime past incidents may 12 2026 some users cannot add enrollments to catalog resolved this incident has been resolved may 12 05 32 mdt identified the issue has been identified and a fix is being implemented may 12 01 33 mdt investigating we are currently investigating this issue may 11 23 53 mdt may 11 2026 canvas is available for most users canvas beta and canvas test are also available resolved all canvas environments are available may 11 16 21 mdt update we are continuing to monitor for any further issues may 11 16 19 mdt monitoring canvas beta and canvas test are now available may 11 16 18 mdt update canvas is now available for most users canvas beta and canvas test remain in maintenance may 7 21 17 mdt update instructure has placed canvas canvas beta and canvas test in maintenance mode we anticipate being up soon and will provide updates as soon as possible may 7 17 37 mdt investigating we are currently investigating this issue may 7 14 41 mdt some users are having difficulties logging into student eportfolios resolved this incident has been resolved may 11 09 52 mdt investigating we are currently investigating an issue where some users are having difficulties logging into student eportfolios this is not affecting customers may 7 11 21 mdt ui elements in new quizzes are not loading for users resolved this incident has been resolved may 11 07 39 mdt monitoring a fix has been implemented and we are monitoring the results may 11 07 34 mdt investigating we are currently investigating this issue may 11 07 26 mdt some users may be experiencing slowness when accessing canvas resolved some users may be experiencing slowness when accessing canvas may 11 07 16 mdt may 10 2026 no incidents reported may 9 2026 no incidents reported may 8 2026 no incidents reported may 7 2026 unsupported files for groupdocs unable to render resolved this incident has been resolved may 7 11 37 mdt identified the issue has been identified and a fix is being implemented may 7 09 55 mdt some users may not see their data in canvas portfolio resolved this incident has been resolved may 7 03 45 mdt identified the issue has been identified and a fix is being implemented may 7 01 24 mdt investigating we are currently investigating this issue may 7 01 11 mdt may 6 2026 confirmed security incident resolved update canvas is fully operational and we are not seeing any ongoing unauthorized activity as a precaution we recommend customers follow security best practices including enforcing mfa on privileged accounts reviewing admin access and rotating api tokens or keys where applicable this will be our final update via this status page for this incident we will continue to provide updates as appropriate through other channels and are now communicating directly with impacted customers to provide organization specific information and support may 6 15 15 mdt update we are continuing to investigate this issue may 6 15 13 mdt update we are providing an update on the security incident we advised you of yesterday while our investigation continues alongside our outside forensics experts at this stage we believe the incident has been contained here are the steps we have taken since we became aware of the incident we have revoked privileged credentials and access tokens associated with affected systems deployed patches to enhance system security out of an abundance of caution we rotated certain keys even though there is no evidence they were misused implemented increased monitoring across all platforms while we continue actively investigating thus far indications are that the information involved consists of certain identifying information of users at affected institutions such as names email addresses and student id numbers as well as messages among users at this time we have found no evidence that passwords dates of birth government identifiers or financial information were involved if that changes we will notify any impacted institutions thank you for your patience as we work to resolve this matter we sincerely regret any inconvenience or concern this may cause we will continue to keep you apprised as our investigation progresses for up to date information on specific systems please continue to visit our status page steve proud chief information security officer may 2 12 46 mdt investigating instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor we are actively investigating this incident with the help of outside forensics experts we are working quickly to understand the extent of the incident and actively taking steps to minimize its impact maintaining your trust is our highest priority and we are committed to transparency throughout this process we will provide new information as it is confirmed steve proud chief information security officer may 1 16 30 mdt canvas data 2 beta are available canvas test is now available resolved resolved canvas data 2 beta are available canvas test is now available may 6 13 17 mdt update canvas data 2 and beta should now be available for all customers canvas test remains under maintenance as more information becomes available we will update here may 4 11 11 mdt update canvas data 2 should now be available for all customers canvas beta test remain under maintenance as more information becomes available we will update here may 3 19 24 mdt update canvas data 2 should now be available for all customers canvas beta test remain under maintenance as more information becomes available we will update here may 3 16 35 mdt update our team reissued certain application keys as a precautionary step which requires end users to re authorize access to those tools reissued application keys contain a timestamp in the name and will be visible to users during re authorization these are valid instructure created keys and users should continue the authorization process please read the blog application key timestamp notice for more information https community instructure com en discussion 665983 application key timestamp notice we are continuing to review the issue and will provide updates here as more information becomes available thank you for your patience may 2 12 53 mdt update our investigation continues and canvas data 2 and canvas beta test remain under maintenance as more information becomes available we will update here may 1 11 47 mdt update our investigation continues and canvas data 2 and canvas beta remain under maintenance as more information becomes available we will update here may 1 08 09 mdt investigating some customers may be experiencing limited disruption to tools relying on api keys our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality we are continuing to review the issue and will provide updates here as more information becomes available thank you for your patience apr 30 17 06 mdt may 5 2026 users utilizing outcomes may run into errors or incorrect scores resolved this incident has been resolved may 5 12 32 mdt update we are continuing to investigate this issue may 5 12 13 mdt update we are continuing to investigate this issue may 5 12 12 mdt investigating we are currently investigating this issue may 5 12 11 mdt may 4 2026 canvas developer keys page does not load contents resolved this incident has been resolved may 4 21 01 mdt investigating we are currently investigating this issue may 4 20 01 mdt some users may encounter errors when accessing canvas resolved this incident has been resolved if you are still seeing page errors please clear your browser cookies and cache may 4 18 09 mdt investigating we are currently investigating this issue may 4 17 33 mdt we are currently investigating reports of intermittent failures within the docviewer conversion engine resolved this incident has been resolved may 4 17 41 mdt monitoring a fix has been implemented and we are monitoring the results may 4 17 36 mdt investigating we are currently investigating this issue may 4 16 54 mdt some users may experience slowness when accessing canvas resolved this incident has been resolved may 4 09 35 mdt monitoring a fix has been implemented and we are monitoring the results may 4 07 57 mdt investigating we are currently investigating this issue may 4 07 45 mdt may 3 2026 may 2 2026 may 1 2026 apr 30 2026 apr 29 2026 no incidents reported apr 28 2026 canvas data 2 is showing latency in pulling weblog data resolved this incident has been resolved our engineers are in the process of restoring the weblog data that was missed during the incident but new weblogs are updating normally again apr 28 21 26 mdt identified the issue has been identified and a fix is being implemented apr 28 20 54 mdt investigating we are currently investigating this issue apr 28 20 14 mdt incident history powered by atlassian statuspage