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ce to help stc continue to serve our industry and shape future leaders content is king and stc should be recognized as the organization that helps you design develop and deliver valuable content stc elections are often very close and your vote is important in selecting the leaders who will help shape the future direction of our professional organization voting in the 2013 society for technical communication stc election begins march 11 and ends march 22 at 5 pm et 10 00 gmt i have enjoyed serving stc in many local and international roles i have served as a director on the stc board as the chair of several task forces and in many summit leadership positions including the summit conference chair for 2012 and 2013 if you would like more information about me and what i can contribute to the leadership of stc please visit my election website at www stc paulmueller com and my section of the stc election website at http www stc org election item paul mueller 2 category_id 67 thank you for being an important part of our professional community and i look forward to seeing many of you in atlanta at the 2013 summit posted by aevansb at 8 02 pm 0 comments email this blogthis share to x share to facebook share to pinterest monday february 18 2013 february meeting speed resume ting for february s chapter meeting stc chicago eschewed its traditional meeting format in honor of valentine s day a speed resume ting session was held on february 16th to help attendees tighten up their resumes despite the saturday morning meet up time roughly 10 intrepid souls from all over chicagoland braved the sub 20s temperatures to attend via the event held at the cara group s oak brook headquarters was inspired by speed dating the following format was more or less followed after enough caffeine was imbibed everyone had stacks of their own resumes with enough copies for each other person at the table all stacks were passed to the left participants were given two minutes to view and mark up the top resume on the stack when time was up the top resumes were placed on the bottoms of the stacks and the stacks were passed again to the left this was repeated until the stacks made it back to their original owners the idea was that recruiters only look at most resumes for a few seconds to form their initial opinions therefore given only a short time to view and comment participants were able to focus on those ever important first impressions what worked or didn t and what stood out attendees were given two minutes to read and mark up others resumes once everyone s marked up resumes were returned the floor was opened to general questions and discussion here are some of the topics that came up serif versus sans serif fonts functional versus chronological resumes value of value added statements ideal section arrangements inclusion of months on start and end dates means to emphasize what recruiters want to see mixing present and past tenses for currently held positions ideal page counts tips and tricks after the general discussion the group broke into pairs or trios so attendees could receive more detailed feedback on their resumes advice and business cards were also exchanged finally cara s own lisa vitale a recruiting manager for the company was kind enough to answer some questions from the group participants discuss their resumes on a one on one basis the seemingly low turnout was actually a boon the group size was perfect for meaningful discussion with only a little chaos attendees left with advice answered questions new ideas and in at least one case pastries thank you to those members who made it to the event despite frozen fingers and toes there would be no event without you thanks also to linda kelley for facilitating the event and minding the stopwatch to keep everyone on track finally a very special thank you to lisa vitale for sharing her experience and the cara group for sharing their space posted by jessica e behles at 11 11 am 0 comments email this blogthis share to x share to facebook share to pinterest labels chapter meeting networking personal branding friday january 18 2013 selling your tech comm project by mary whalen for our smes subject matter experts time is a currency that usually is in short supply though a technical communication project might have dollar funding in place getting our coworkers or clients time allocated to that project can be a daily challenge for us i find that the biggest part of my job is actively selling my tech comm projects to smes so i look to the world of sales for advice sell benefits from the beginning of a project i try to investigate and discuss with smes how spending time helping me will help them will a manual help the implementation of a new service be accepted in a more positive way will release notes help my sme spend less time answering questions and emails about a product repeat your message most of our smes are overloaded with emails and phone calls so i try to get noticed by doing a campaign for their time after an initial email i might leave a voicemail set up a meeting or stop by my sme s office or cube to make sure my needs stand out change methods to change results for me the most efficient way to get feedback on a document draft is to send it to the reviewer and have them mark up the document electronically my reviewer however might prefer processing information in an auditory rather than visual way and feel overwhelmed about reading through a document so my backup plan would be to meet in person and discuss the document or my reviewer might have a hard time allocating enough time to review 30 page draft so i might break down the document into smaller chunks the customer is always right especially if we are working as a consultants or contractors our smes are like customers to us so although i know that early reviews help prevent major last minute changes and rework i also know that smes cannot always follow the review schedule i do my best to warn clients of how missed reviews can impact a project but i m ready to be less efficient if it fits a client s needs i know that i m just skimming the surface of the complex writer sme relationship but simply adopting a salesperson mindset can have a huge impact on the success of your technical communication projects what are some creative sales tactics you ve used to get your busiest smes to spend time on your tech comm projects posted by mary whalen at 12 11 pm 0 comments email this blogthis share to x share to facebook share to pinterest tuesday january 08 2013 why you need to enter the stc competition in 2013 by mary whalen it s a new year and many of us have set goals both personal and professional ones an invaluable experience you could have this year would be to enter the stc international publications competition i just finished serving as a judge for the 2012 competition and i had an eye opening experience about how valuable entering the competition can be i always assumed that writers enter the competition so that they can list their awards on their resume i also assumed that winning awards helps writers gain authority in the field and gives them a sense of accomplishment and validation what i didn t realize was how intense of a learning experience the competition can be for entrants each entry is reviewed by a team of judges each judge pours hours into reviewing each entry in detail completing a six page evaluation form with detailed comments in every applicable assessment area there are about 30 assessment areas team leaders review evaluations to make sure that judges have given helpful constructive feedback and teams determine an award recommendation for each entry then the competition committee reviews entries and evaluations and makes sure that the judges have been thorough consistent and accurate how often is there a chance to get access to such detailed personalized feedback on your work from multiple professional peers if you view the competition as a training experience or as a consulting service its a bargain if your department budget is being set this month it might be the time to start asking your boss to set aside the funds a couple people from our chapter deserve a huge thank you for almost a full year of work they put into the competition cynthia laughlin and cheri noble their responsibilities for the competition have cost them hours upon hours of their personal time and the stc chicago competition could not have happened without them elizabeth burke and mary kay gruenberg also played key roles as members of the senior review team and many others lent their time and talents to participating as judges i hope that you ll consider entering the competition in 2013 for more information on the process visit the stc competition page on the stc chicago website posted by aevansb at 10 47 am 0 comments email this blogthis share to x share to facebook share to pinterest friday january 04 2013 tech comm friday january 4 happy new year here s what s going on in the world of tech comm in 2013 read larry kunz s most popular blog post of 2012 when everything just works techwhirl gives us a few predictions of what will happen in 2013 in the world of technical communication the folks over at web resources depot are providing a bare bones html5 template for you to fiddle with cherryleaf posted a ted talk about how users may be preconditioned to view things with a positive attitude see if you agree and tech comm geek mom otherwise known as danielle villegas posted her tech comm year in review here s to a successful 2013 posted by aevansb at 8 30 am 0 comments email this blogthis share to x share to facebook share to pinterest friday october 05 2012 tech comm friday october 5 fall sure snuck up on us didn t it if you were outside today you know it s downright cold but we re not complaining in fact it s a welcome seasonal change from the summer s heat and the weather isn t the only thing changing check out these links noting all the cool trends in the world of tech comm lavacon 2012 begins on sunday in portland oregon if you re headed that way you ll be sure to hear some impressive and innovative speakers if you re not be sure to follow along on twitter ever encounter a problem with broken links william van weelden has and recounts his adventure here ivan walsh walks you through his tips on how to proofread technical writing documents in 15 minutes if you ve ever struggled writing error messages you ll be interested in jen s from software smitten blog post on providing sufficient information in validation errors and finally the robocolum n tells us why marketing copy can count as user assistance have a great weekend posted by aevansb at 10 47 am 0 comments email this blogthis share to x share to facebook share to pinterest tuesday october 02 2012 chinese dictionaries and technical communication part 2 of 3 in this part 2 of my 3 part post the first part appeared here i will present some basics of the organization of individual hanzi chinese characters then i will introduce the organization of chinese dictionaries i had the order backwards at the end of part 1 where i said that first i d talk about chinese dictionaries then the hanzi the beginning of part 3 will complete my presentation on chinese dictionaries the larger part of part 3 will discuss aspects of both technical communication and the use of information an english dictionary usually just indexes all entries by the 26 letters of the alphabet the situation with chinese though is not that simple because written chinese is not a phonetic script our roman alphabet korean hangul much of japanese and many other writing systems are phonetic scripts so how do you index the individual hanzi in a dictionary nowadays there are pronouncing chinese dictionaries in addition to the more traditional variety this helps but it is not a 100 percent solution with written chinese sound pronunciation is the main way for adult learners to index hanzi internally in one s own mind if one knew how each and every character is supposed to be pronounced then he or she could look up by sound all of the time but many hanzi do not even give you a hint as to the standard pronunciation there are some few expert people in china taiwan and asia mostly and some chinese language experts elsewhere who might be able to do this almost 100 percent of the time but even they will find the three other methods to be easier and more of a sure thing these other three methods are looking up a character by a stroke count by b stroke order or c by radical first the organization of chinese characters hanzi are made up of parts and radicals let s just talk about radicals here there are 214 radicals and each of the thousands of hanzi is indexed by the main radical that it is built up around stroke order and stroke count when a child is learning how to write chinese he or she learns a certain standard method of writing the strokes in order to assemble the character in mind during the learning process he or she will learn how those strokes are normally counted for each individual hanzi but what if you are a foreigner just learning what if you are an adult who has to use some chinese materials in your work thanks to the hard work of experts over the years very good instructional materials and other documentation is available back to the topic a chinese dictionary will index hanzi by a stroke count b stroke order c radical and d pronunciation second what a chinese dictionary looks like part 2 as i said before it looks like a book that has many indexes but nowadays many dictionaries of hanzi are pronouncing dictionaries and they do indeed index by the sound of the individual words yet many of these pronouncing dictionaries will also have ways for one to get at information by using the traditional stroke order stroke count and radical methods but and this is important a word is not necessarily always going to be the same as a character i also do translation and i find that there are on average about 1 6 hanzi to a chinese word you could say that a chinese character represents what we might call a word stem jim jones award winning senior member of stc is a linguistics degree candidate at the university of chicago jim does freelance editing and technical editing consulting translation and some work with madcap flare and lingo his web site is communication openhill com he is currently available jim s language pairs for translation are chinese german and spanish to english he will consider work in the other direction posted by aevansb at 4 22 pm 0 comments email this blogthis share to x share to facebook share to pinterest thursday september 20 2012 chinese dictionaries and technical communication part 1 of 3 my aim in this three part blog post is to present to you professionals in technical communication some of the basics of the organization of chinese dictionaries an english dictionary usually just indexes all entries by the 26 letters of the alpha...