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fogbugz support ignite global support home start a conversation sign in start a conversation product status how can we help you search conversation we have a new change on how we can assist you new support portal migration faqs fogbugz article drafts articles fogbugz troubleshooting articles popular in fogbugz troubleshooting mail import failure and stuck messages in fogbugz unable to send emails on fogbugz on premise via office 365 exchange fogbugz email retrieval error from office 365 mailbox invalid ssl certificate fogbugz fogbugz fys for your server articles fogbugz tips and tricks articles popular in fogbugz tips and tricks fogcreek com unavailable fogbugz keyboard shortcuts using fogbugz features for efficient bug tracking and resolution fogbugz import data articles popular in fogbugz import data tools for importing data in fogbugz importing data to fogbugz on premises fogbugz introduction articles popular in fogbugz introduction quick introduction to fogbugz creating fogbugz trial account fogbugz build a help desk in 5 minutes handling incoming customer email in fogbugz fogbugz navigation sidebar on premises on demand 8 21 and later fogbugz built in integrations articles popular in fogbugz built in integrations why i don t see my pull requests on the case integration with slack unfurl case details make cases out of tweets integration with google drive display github commit and pull requests within fogbugz cases by enabling github integrations fogbugz troubleshooting articles popular in fogbugz troubleshooting case number increments by 1000 fogbugz custom javascript and css articles popular in fogbugz custom javascript and css hiding the warning about license expiration enabling configuring and creating new customizations for fogbugz writing customizations in fogbugz templates and sample codes for fogbugz customizations useful customizations for fogbugz fogbugz users articles popular in fogbugz users managing users in fogbugz and kiln language settings applied partially adding a profile photo fogbugz user groups permissions and visibility fogbugz zapier articles popular in fogbugz zapier zapier integration stopped working fogbugz zapier integration setting up the connection fogbugz zapier integration supported triggers and actions fogbugz performance articles popular in fogbugz performance rebuild database table indexes fogbugz on premise fogbugz ebs and time tracking articles popular in fogbugz ebs and time tracking editing estimates and milestones inline in the list view removing an estimate from history estimate value used by ebs which resolved statuses are used by ebs evidence based scheduling ebs fogbugz milestones articles popular in fogbugz milestones assigning milestones to cases or vice versa milestones using them effectively some cases are not displayed in the fogbugz iteration planner or kanban board creating a milestone fogbugz kanban view articles popular in fogbugz kanban view using fogbugz as a trello kanban board kanban column empty in case list after upgrade using the kanban board within the iteration planner can t select kanban column or color when create new case kanban or iteration planner doesn t load if cases use custom icons fogbugz edit case notifications articles popular in fogbugz edit case notifications troubleshooting email notification issues for case updates for specific users only case edit notifications to other users fogbugz search articles popular in fogbugz search how can i set default columns that will be displayed when i run a global search searching in svn subversion checkin entries searching for cases that belonged at some point to a given category wrong search results on fogbugz sorting searches by two or more parameters returns items in an unexpected order fogbugz filters articles popular in fogbugz filters filters on custom fields are not working after migrating to fogbugz on premise filtering for postponed cases fogbugz my filters are not working as well sorting by certain attributes fogbugz on premises using filter rules to list unresolved cases with no activity using tags to group cases or wiki articles fogbugz charts articles popular in fogbugz charts average time open in fogbugz reports statistics and reporting in fogbugz reports charts and pivot data tables in fogbugz fogbugz export csv articles popular in fogbugz export csv date time format is not correct in the downloaded csv exporting to csv unable to export all fields when using export to csv filter csv export encoding issues on foreign browser csv import issue with excel 2016 fogbugz general troubleshooting articles popular in fogbugz general troubleshooting printing fogbugz cases missing columns in case overview when printing enabling saml authentication for fogbugz on site hidden left sidebar fogbugz backups articles popular in fogbugz backups the fbhosted_log database log file and why is it increasing how do i export backup all my data from fogbugz on demand databases to backup and connection string for fogbugz on premise reduce transaction log file size backup vs shrink vs truncate fogbugz on premise fogbugz on premise database maintenance cheat sheet fogbugz troubleshoot articles popular in fogbugz troubleshoot updating database tables directly with scripts fogbugz on premises fogbugz installation error unexpected puppet exit code 1 installation error dism exe or net is not found verifying and updating your java_home path error paths are missing or misconfigured while installing fogbugz fogbugz self registration articles popular in fogbugz self registration allowing users to self register self register in fogbugz fogbugz account settings articles popular in fogbugz account settings setting up a new mailbox in fogbugz using oauth authorization disable fogbugz or kiln for a specific user what is fogbugz ocelot fogbugz mailboxes articles popular in fogbugz mailboxes oauth not yet supported for external mailboxes in fogbugz basic authentication deprecation in exchange online fogbugz on demand configuring microsoft modern authentication oauth 2 0 configuring microsoft modern authentication oauth 2 0 for fogbugz on premise fogbugz mailbox integration with office 365 o365 keep emails on your email server after fogbugz ingested them fogbugz data manipulation articles popular in fogbugz data manipulation database schema of fogbugz checking data quality in fogbugz databases access to fogbugz source code user inventory retrieving all users through sql queries identifying the size of fogbugz database fogbugz customizations articles popular in fogbugz customizations error in plugin intro case administrator notification error in plugin intro case after schema upgrade disabling intro case for new accounts enabling customizations in fogbugz on premise accounts set user s e mail address as the default when sending emails reply as me fogbugz case articles popular in fogbugz case fonts on fogbugz are blurry how do i copy data from one custom field to 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sheet reports in fogbugz clark kent and time sheet fogbugz news network internal server error when generating timesheet report schedule reports not rendering for all users fogbugz subscribe articles popular in fogbugz subscribe enable disable adding subscribers functionality fogbugz your fogbugz account articles popular in fogbugz your fogbugz account change subscription plan for fogbugz and kiln on demand account on demand urls for kiln and fogbugz on demand cancelling a fogbugz or kiln on demand subscription changing your credit card information billing address or tax number changing fogbugz application logo fogbugz planner articles popular in fogbugz planner planning sprints with iteration planner fogbugz troubleshooting articles popular in fogbugz troubleshooting heartbeat pinger log file increasing rapidly fogbugz on premises issue when filtering on priority and project fields fogbugz on premises issues with incoming emails due to pop proxy state elasticsearch indexer backfill reset fixing search issues fogbugz on premise fogbugz on premises known issues causing slow performance fogbugz configuration articles popular in fogbugz configuration percentage of time spent on fogbugz tasks configuring time tracking working schedules time tracking configuration my estimation history fogbugz snippets articles popular in fogbugz snippets using snippets for fast responses and templating snippets for fast responses and templating change snippet activation key fogbugz integrations articles popular in fogbugz integrations using integrations in fogbugz fogbugz provide hyperlinks to source control viewer integrating with kiln adding kiln to fogbugz on demand integrating with kiln viewing kiln changesets in fogbugz source control system information fogbugz workflows articles popular in fogbugz workflows unrecognized icon in front of the case names statuses categories and workflows fogbugz agile development iteration planner and kanban articles popular in fogbugz agile development iteration planner and kanban agile development in fogbugz about iteration planner fogbugz filtering and searching articles popular in fogbugz filtering and searching filtering searching multiple cases into one view by case number using filters in fogbugz filter groups ordering by importance saving filters searches fogbugz agile development milestones articles popular in fogbugz agile development milestones deleting and restoring milestones 2020 ignite technologies inc all rights reserved ignitetech is an esw capital group company legal privacy contact us