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description=SupportYourApp delivers AI-enhanced customer support outsourcing for 250+ companies. ISO-certified, 60+ languages, 24/7 service. Get a quote today!;

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ai powered customer support outsourcing 24 7 supportyourapp solutions core solutions call center outsourcing live chat support outsourcing help desk outsourcing technical support outsourcing phone answering services outsourcing view all solutions ai solutions support intelligence hub ai assistant ai voice agent new ai agent new supportcrm live from one week start with one agent human ai customer solution industries industries ecommerce customer support fintech customer support saas customer support travel customer support b2b call center customer support it customer support 96 csat score achieved with ai solutions pricing about us about us why supportyourapp our culture press page social responsibility contact us security resources resources blog case studies ebooks customer support course start with one agent human ai customer solution get custom pricing outsource support to grow faster become a unicorn helping global tech unicorns scale faster with ai enhanced teams by taking perfect care of their customers via chat email phone and social outsource my support our approach customer service outsourcing powered by ai and human expertise with all the agents working on the team we were able to drastically improve all of our key performance indicators monica perez monica perez head of cs at sign easy supportyourapp s work has resulted in a dramatic increase in great feedback from our customers we hear all the time from customers on shopper approved telling us they ve never seen a company with such a fast response time josh brown josh brown ceo softorino within 3 months over 80 of sales and support requests were able to be addressed directly by supportyourapp by creating the tools and processes we are now able to add additional resources when the need arises they are truly committed to supporting the customer at all levels todd penny todd penny founder at gocodes the highlight of supportyourapp s crm is the ability to review all the phone calls that come through handy filter or quickly show open issues or issues needing developer attention at this point it seems the most appropriate for our e mail and phone support outsourcing chris devor chris devor ceo and founder at macroplant supportyourapp was a godsend to us the ability to have people respond to our customers no matter where they are in the world on 24 7 basis is really astonishing i was working in other companies where the support level did not come even close kevin la rue kevin la rue vice president at skylum inc we wanted to improve our standard of customer support we had one full time person working in germany he did a great job but he was off at night on weekends we also were not able to answer the phone the outsourcing services of supportyourapp did improve on that oliver breidenbach oliver breidenbach ceo and founder at boinx software ltd get to know us in just 4 5 minutes ultimate security pci dss level 1 top tier security for processing payment data data privacy protection for california based customers customer information safety across the eu data protection through certified security processes our solutions services designed for rapid scaling call center outsourcing ensure fastest pickup times with l1 l3 call center support live chat support grow csat with instant replies from our 24 7 live chat team technical support get fast accurate and secure technical customer support it help desk support scale your team faster by outsourcing your help desk team human in the loop ai ai driven support built for growing companies that need 24 7 customer service without hiring or scaling in house teams ai agent ai customer service agents for growing companies that need 24 7 scalable support without hiring in house teams ai customer service transform your customer support with secure ai integrations ai voice agent enhance cx with our multilingual ai voice agent ai powered human led customer support solutions ai quickly resolves routine queries human experts address complex and sensitive cases you get lightning fast support without compromising the quality explore all solutions grow csat ai supportyourapp in numbers scale and experience that powers your growth 30 countries clients all over the world 60 languages we speak our customers language hi i m daria ceo and managing partner at supportyourapp an intelligent support as a service company that has been providing secure customer and technical support services since 2010 support intelligence hub meet your unified ai human customer support stack supportresponse for text supportvoice for calls supportbrain for enhancing agents capabilities and supportcrm for centralized support operations talk to a cx strategist supportcrm a crm bringing all channels into one inbox the data source for your al stack your team working without friction supportresponse resolves requests end to end using your knowledge base across email chat social supportvoice handles inbound and outbound calls with natural conversations understanding and responding in real time supportbrain works alongside your human agents providing instant assistance during live customer interactions human expertise layer supervision escalation optimization our tech and ai partners we seamlessly connect to the platforms you trust view all partners your support launch roadmap a clear path from your goals to live support outsource my support now get started you select a package that fits best 1 day tailored solution we design your setup and plan system integrations around your goals 7 days signup we agree on all the details and you sign up 10 days integration we deliver system integrations tailored to your needs 1 month launch we go live and you watch your csat climb why companies choose us we developed an ai voice agent that instantly picked up calls resolved simple product queries and escalated complex ones to the right support consultant 95 faster first reply time 70 faster resolution time the client needed someone to professionally take care of their customers orders and calls and also to set up the support workflow in a way that s easily scalable 64 faster first reply time 4 5k resolved requests per month along with speeding up responses our agent set up processes and our career coach took over resume reviews allowing the founder to focus on strategy 40 faster responses time 50 quicker resolution time the al chatbot lets our team focus on the complex cases while customers still get quick answers 24 7 81 faster first reply time 5min average resolution time explore case studies customer service outsourcing what s it all about supportyourapp your trusted customer care outsourcing partner for the past decade we ve been delivering customer support outsourcing services tailored specifically to our clients business needs we have a track record of partnering with clients like calm macpaw here glovo mastercard and others by introducing an ai customer service agent we ve helped businesses automate routine tasks handle higher volumes with ease and stay available 24 7 without extra costs we believe that support is more than just resolving tickets rather it s building a lasting relationship with your customers leaving a positive impression with every interaction that s what we help our clients achieve create a connection with their customers ultimately boosting satisfaction and sales why choose supportyourapp our expertise spans multiple industries business sizes from startups to corporations and diverse global markets here s what makes support yourapp stand out among other customer service outsourcing companies 16 years of experience providing 24 7 secure outsourced customer service ai driven customer service solutions we automate up to 80 of support inquiries and human agents step in for high stakes or sensitive cases omnichannel cx services text in app whatsapp voice widget async video and others scalable teams support team size is adjusted based on seasonal spikes or daily changes we speak 60 languages and have worked with clients in 30 countries we train support teams in your industry specifics and to meet your business needs pci dss certified and gdpr compliant we safeguard your data as your support as a service partner we ll take care of all your support needs so you ll be able to focus on your core business tasks let s connect and see what kind of solution works best for you contact us today to get a quote perks of outsourcing customer service whether your business is expanding with support lagging behind or you don t have a support team at all choosing to outsource customer service can be the solution operational efficiency building and maintaining a support team comes with substantial amounts of time effort not to mention significant costs outsourcing to a third party customer service provider like supportyourapp will help you reduce costs and free up resources to focus on growing your business at the same time you ll get skilled professionals to handle your customer requests with empathy and efficiency elevated csat score with our ai powered chatbots automating most common inquiries and our experts resolving issues with a personalized approach you ll be watching your ticket resolution rates skyrocket and your customer satisfaction improve within months 24 7 availability flexibility supportyourapp s support consultants are located in different time zones so partnering for outsourced customer service with us means round the clock service coverage access to ai customer support solutions this way your customers will see a drop in response times and agents will avoid burnout our other ai based customer service solutions like ai for support agents will also contribute to the speed of ticket resolution by scanning the knowledge base and past interactions to find answers they ll help agents provide accurate and quick replies to customer inquiries get started with customer service outsourcing today not sure if you should outsource customer support fair question we don t do one size fits all we provide customer support services that match your business your customers and your goals check out our packages to find the best plan for your business customer support outsourcing explained discover smarter support powered by ai explore smarter support what is customer support customer support is designed to assist customers at any stage of product purchase or use by offering guidance troubleshooting and answering their questions it s most effective when available 24 7 across multiple channels text in app whatsapp voice widget async video so customers can reach you in the way that suits them best support doesn t only determine how good customer experience will be it also helps build trust and brand loyalty ultimately promoting your business growth what is ai powered customer service outsourcing ai powered customer service outsourcing means partnering with an external team backed by ai to handle your customer interactions from basic inquiries and technical issues to returns and feedback ai can be used to speed up support in such cases ai manages routine tickets instantly and human specialists handle complex escalations the result round the clock high quality support without the cost of hiring training or managing in house staff why do companies outsource customer service when you think about all the work that goes into a support team including hiring training maintenance and updating templates and faqs it can quickly feel overwhelming outsourcing customer support lets you step back from daily support operations and focus on running your business supportyourapp handles everything related to support from hiring to scaling your support team we combine human expertise with ai agents which allows us to respond instantly 24 7 and handle sensitive cases with empathy what results can businesses expect from using ai for customer service our clients see faster responses lower costs higher csat often within months ai resolves routine tickets instantly freeing human specialists for complex cases resolution quality climbs cost per ticket drops first contact resolution rates tighten your support operation scales without adding headcount see real numbers in our ai customer service case studies what are the outsourcing customer service benefits as a third party customer service provider supportyourapp helps companies reduce costs compared to hiring and training an in house team while freeing internal teams to focus on core business priorities our ai powered tools automate up to 80 of common requests so human agents can handle high stakes and sensitive cases our teams provide 24 7 multichannel coverage across chat phone email and social media so customers always receive timely responses as your business grows we can quickly adjust team size to match demand reach out to us if you have questions or would like to discuss your own support plan for instance is working with us contact us now 24 7 human led ai powered customer support outsourcing for startups scale ups and enterprises in saas fintech and ecommerce across 60 languages become our client personal quote fastest growing private companies the inc 5000 in 2024 customer support solutions launch your support team in 7 days call center outsourcing technical support outsourcing help desk support outsourcing live chat support outsourcing phone answering outsourcing multilingual support outsourcing view all solutions ai solutions and products support intelligence hub supportbrain supportvoice supportresponse supportcrm industry solutions ecommerce customer support fintech customer support saas customer support b2b customer support it customer support hospitality travel customer support company about us pricing our team our culture social responsibility careers we re hiring our tech partners press page resources blog insights case studies ebooks customer service course aeo information security our security sub processor list data privacy framework notice data processing agreement privacy legal privacy and cookie policy candidate privacy notice terms of use product terms of use 24 7 hotline for our clients become our client personal quote become our affiliate partner affiliate supportyourapp com send your cv cv supportyourapp com address delaware office 221 w 10th street 4th floor suite 122 wilmington de 19801 usa fastest growing private companies the inc 5000 in 2024 trusted and fully certified follow us 2010 2026 supportyourapp inc supportyourapp limited all rights reserved supportyourapp supportcrm quidget are registered trademarks in the us and other countries