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southwestern electric power company processing your request thank you for your patience skip to main content español log in my account account summary bills payments bills payments overview view your bills billing history view bill understanding your bill pay your bill make a payment payment activity pay as you go payment assistance payment assistance overview payment assistance programs bill assistance options payment arrangement payment extension higher bill help manage payment methods autopay average monthly payments paperless billing paperless billing overview calculate your savings billing payment programs programs overview paperless billing autopay average monthly payments neighbor to neighbor payment assistance billing alerts service requests service requests overview start stop or transfer your service overview start service stop service transfer service modify service change or upgrade your service modify home service modify business service security deposits meter reading schedule request a letter of credit your energy usage energy usage summary ways to save account settings account settings overview notifications notifications overview usage notifications contact information contact information overview account settings usage notifications manage multiple accounts view your accounts add account remove account change default login account change account password change email address change mailing address change phone number manage meter access change profile name business accounts outages outages overview report power outage check outage status view outage map grid emergency information grid emergency information overview grid emergency tips storm preparation outage alerts report other problem report safety hazard report tree problem report streetlight problem report outdoor light problem report power theft outages faq outage verification letter savings savings overview money and energy savings for your home home savings overview save energy save energy overview appliances electronics appliances electronics overview electric cooking recipes heating cooling landscaping lighting water heating money saving programs for your home money saving programs for your home overview weatherization program hvac incentive program new homes program business savings monthly energy efficiency newsletter temperature tracker money and energy savings for your business money and energy savings for your business overview save energy save energy overview heating cooling hvac lighting motors drives refrigeration arkansas energy programs business energy efficiency incentives quarterly energy efficiency newsletter temperature tracker savings toolkit your energy usage payment assistance contractor center community community overview ready caring for our community caring for our community overview volunteering charitable giving neighbor to neighbor featured stories growing our community growing our community overview community customer experience external affairs community customer experience external affairs overview arkansas external affairs manager louisiana external affairs manager texas external affairs manager power projects plans power projects plans overview ark integrated resource plan la integrated resource plan reliability tree trimming generation smart meters smart meters overview advanced metering system project arkansas advanced metering system project texas advanced metering system project louisiana energy education energy education overview kids teachers recreation electric magnetic fields clean energy economic development electric cars electrification for your business featured stories contact contact us update account settings pay bill get payment assistance report an outage start stop transfer aepril digital assistant safety safety overview safety videos power line safety staying safe at home contractor safety emergency responders company company overview about us about us overview swepco leadership swepco electric rates swepco electric rates overview arkansas electric rates louisiana electric rates texas electric rates arkansas 2026 formula rate review filing arkansas 2024 formula rate review arkansas 2023 formula rate review filing economic development economic development overview aep economic development economic development training news releases news releases overview southwestern electric power company media contacts careers legal notices media gallery clean energy clean energy overview electric cars electric cars overview charging stations charging stations overview ev charging station rules electric vehicles for your business electrification for your business electrification for your business overview municipal buses electric forklifts environment environment overview eagle watch renewable energy renewable energy overview swepco renewable energy choice swepco renewable energy choice overview registration solar solar overview do s and don ts of hiring a contractor how residential solar panels work wind clean energy plan business customers business summary business to business business to business overview energy provider rfps energy provider rfps overview benton rfp 2026 all source rfp 2025 spp capacity rfp natural gas interconnect firm transportation rfp hallsville natural gas interconnect firm transportation rfp welsh draft 2024 swepco wind solar storage and natural gas rfps 2023 accredited deliverable capacity rfp pole attachment policy fuel provider rfps industry solutions industry solutions overview economic business development sustainability electrification associated business development builders contractors builders contractors overview installing generating equipment new business service new home service requirements for electrical service temporary service register contact us español give feedback my account current account summary bills payments view bills pay bill payment activity payment assistance billing alerts security deposits electric rates service requests start stop transfer service modify service meter reading letter of credit billing payment programs paperless billing autopay average monthly payments pay as you go energy usage view usage energy saving tips business accounts business summary industry solutions builders contractors business to business register account settings change your email phone number and other settings on your profile notification preferences get bill and outage alerts or manage how we contact you outages current outages overview report an outage check outage status outage alerts view outage map power restoration faqs outage verification letter safety power line safety report other problems safety hazard tree problem streetlight problem outdoor light problem power theft savings current savings overview home savings rebates and incentives energy usage newsletter energy tips heating cooling lighting landscaping appliances electronics business savings energy saving tips newsletter incentive finder payment assistance contractor center community current community overview caring for our community featured stories volunteering charitable giving neighbor to neighbor fund projects plans swepco generation reliability tree trimming economic development clean energy environment electrification for your business renewable energy electric cars solar our company news releases about us careers ar 2025 base rate case contact current contact overview contact by phone 1 888 216 3523 power out report an outage check outage status view outage map call 811 before you dig careers account maintenance update account settings pay bill get payment assistance start stop transfer notification preferences other contacts media contacts social media facebook x linkedin instagram youtube log in pay as you go sign up for prepaid electricity in arkansas louisiana and get daily flexibility to manage your bill pay view my bill report an outage start stop move service payment assistance pay my bill start stop move service report an outage payment assistance learn what factors impact your bill we understand there are many concerns regarding the rising cost of electricity bills there are two factors that can impact your bills the amount of energy used and the cost of fuel to generate power we answer commonly asked questions about what factors are impacting your bill learn more always assume downed lines are dangerous safety tips safety tips what s your outage status find out the current outage status of your neighborhood what s eating up your energy use the energy dashboard to find out sign up today go paperless save time by getting your bill online instead of in the mail go paperless proactive work to help prevent outages advanced inspections in texas panhandle help swepco identify potential issues before they impact electric service read more ready to serve ready to deliver powering the places we call home since 1912 get details strengthening the grid for texas customers work begins on first grid enhancement project supported by texas energy fund txef grant explore the project safety company clean energy business need help call us 888 216 3523 state customer handbooks español visit aep com investors aep careers electric rates requirements for service generating equipment use of this site constitutes acceptance of the aep terms and conditions privacy policy cookie settings your privacy choices 1996 2026 american electric power all rights reserved select your state handbook texas customer handbook arkansas your rights as a customer arkansas arkansas commercial industrial price options loading video what does remember user id mean remember user id helps you log in without having to memorize your id or look it up every time when you opt in we automatically fill in your id from then on to avoid unauthorized access you ll still have to enter your password security code your security code is a short word or phrase you set up with our customer service associates to provide extra 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