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ment tools have attempted to address this issue but are in general driven by top down hierarchical planning so what would a social approach to program and portfolio management look like social is about getting people the tools they need to create and manage their own reality portfolios at the organization level are different than portfolios at the person level whereas an organization s portfolio has a certain structure at each level of the organization a person s portfolio has a much different structure an individual program manager a manager of projects or a project team member may each have a portfolio of projects to manage in many cases these alternative portfolios are not organized in the same manner as the hierarchical structure of the organization s portfolio so a social approach to program or portfolio management should allow both the organization s view and multiple alternative views of project structures to be represented and executed simultaneously over the next week we will present several posts about this idea but to get you thinking here is a video about projexec 6 which attempts to bring top down and bottom up social program and portfolio management together in a single social product leave a comment posted in uncategorized ibm connect 2014 see projexec 6 in action posted on december 30 2013 1 comment if you re heading to orlando for ibm connect 2014 http www 01 ibm com software collaboration events connect stop by pedestal 222 and see projexec 6 and the new socialgantt chart component with projexec 6 social project management becomes social program management combine any number of project schedules into a single socialgantt then socially collaborate on as many projects as you want all from a single schedule view projexec 6 retains its long standing position as the only integrated social project management system for ibm connections see you in orlando 1 comment posted in uncategorized ibm connect 2013 purposeful adoption posted on january 28 2013 leave a comment ibm connect 2013 lotusphere is in full swing today it is clear that the focus this year is driving adoption of ibm connections at the opening general session alistair rennie pitched the term purposeful adoption later in the same session ibm announced three initiatives here to help including a set of 10 best practices for social adoption link to follow it was clear from the focus of these best practices that we ve moved past the point of technology and to the point of process and cultural adoption of social business ibm connections as a platform is very impressive and the demos of connections next were even more so but as ibm s pitch discussed the technology is simply a means to an end if the end is to socialize your business to turn your business into a collaboration engine then the reality is that you need to get people engaged with the platform and the way that you get people engaged is to give them multiple reasons to use the social business platform what is also clear is that the business partner community seems to have finally realized that the future of lotus notes is ibm connections and the majority of the exciting products on the show floor are connections based rather than domino based finally the rest of the community is understanding the vision of social business as we have blogged previously the value of a social business network grows non linearly as the number of people connected to the network grows and then is multiplied by the number of business contexts and processes that are brought into the social platform as we blogged then social business applications are the value multiplier of social business platforms they provide new reasons for users to engage with the platform and they provide value above and beyond traditional versions of applications for all the reasons that social business platforms provide value they connect the right resources inside and outside of teams in order to get work done more efficiently and effectively ibm is pitching purposeful adoption we say that if you give people purpose on the platform they will adopt the platform willingly as we ve argued previously project management is an excellent purpose for social business and it a natural fit for companies projexec 5 5 integrates seamlessly with ibm connections 3 4 as well as the ibm smartcloud for social business come see us at booth c20 c21 and find out how social project management can multiple your investment in ibm social software leave a comment posted in ibm social business ibm connections the market leading enterprise social platform posted on june 18 2012 leave a comment the news is out idc has announced that ibm connections is yet again the 1 social media platform and its advantage is growing we here at trilog group congratulate our partners at ibm for this excellent achievement and we are proud to be a leading social business application provider for the ibm connections platform read the idc report here read luis benitez blog about this here projexec is the social project management solution for the ibm connections platform it provides full rigorous project management capabilities while also providing the social collaboration features that today s teams require check it out below leave a comment posted in ibm social project management trilog group the problem of engagement in social business posted on june 18 2012 5 comments constellation research blogged earlier this month about the issues that folks are seeing with social media adoption of course as constellation research says people are at the heart of any technology adoption process let s summarize the info that constellation provides first constellation argues that there are five leading barriers to adoption 1 poorly defined incentives 2 increase in actual effort 3 lack of choice in user experience 4 indifference to change and 5 failure to communicate the urgency there is really nothing new here as these barriers are not unique to social business applications but are applicable to any software adoption cycle next constellation argues that there are five ways to counter these barriers 1 adopt gamification strategies 2 apply design thinking to transform 3 deliver options based on use case 4 align to self interest and 5 define the business model shift there is a little more meat here so let s try to pull it off the bone first 1 adopting gamification strategies this is certainly all the rage these days however is a gamification strategy always a good way to incentivize participation definitely not if a gamification based incentive strategy is not linked to the need to perform actual work participation will be perceived by employees as an increase in actual effort one of the barriers that was mentioned above so gamification might have a place but it will not stand alone next 2 applying design thinking to transform this one is so full of jargon it s hard to draw out what is meant however if the real argument is to recognize that the desired outcome cannot be identified without trial error and adjustment the hallmark of a scenario when design thinking is necessary then this is clearly true but it s also not unique to a social business application implementation 3 deliver options based on use case this is theoretically an excellent idea however in practice most software development efforts barely have the budget to create a single well performing interface let alone multiple well performing ones however it is a truism in the mobile age that applications can no longer be pc centric in their delivery mode 4 align to self interest now we re getting somewhere the best way to maximize adoption of anything is to appeal to the what s in it for me aspect of the person involved really the five barriers that are mentioned above really all come out of the person s inability to see what s in it for them we ll come back to this finally 5 define the business model shift this is really just another way to say 4 so in reality barriers to adoption all arise from the lack of communicating what s in it for me to the users and this is the key disconnect between adoption of social media outside the enterprise and the adoption of social media inside the enterprise when a person chooses to adopt a social media technology outside the context of work it is just that a choice and it is voluntary the person herself defines what is in it for them and then chooses to adopt or not she cannot be compelled she cannot be forced she is incentivized to participate by the value that participation brings to her in the business social context the market dynamic is distorted by the fact that participation in enterprise apps can be made mandatory without the value of the participation being real to the user this is the source of the barriers identified above and the force that is attempted to be mitigated by the actions that constellation recommends however the five actions that constellation recommends will simply not work if actual value is not provided for participation for instance gamification strategies do not provide real value for the person involved unless as constellation argues you create tangible and intangible benefits for participating but is the goal of a social business implementation simple participation or is the goal participation with the intention of getting business done more effectively and efficiently should i implement software for which i must create new incentives for participation or should i implement software that is inherently congruent with existing incentives should i incentivize people for playing the game or for getting things done the reality is that social business platform and application adoption strategies like those argued for by constellation put the cart before the horse if a technology helps people complete their actual jobs better and is easy to understand and use almost every person will see the value to participation and will choose to participate rather than having to be forced to participate or cajoled into participation with weak incentives like gift cards etc social business platforms and applications will no longer have an adoption problem if 1 they integrate real business processes into the platform so that the platform is the way the process is done and 2 the new social way to do the process is better than the old way of doing things how do companies work toward making this the case first they create a social platform and integrate apps into it so that islands of social software do not create impediments to easy enterprise collaboration second they integrate social business applications into the platform to multiply the value of the platform finally they apply social when necessary and don t just hit everything with the social hammer not all processes are best managed using social business applications when an organization provides a social business platform and ecosystem that provides value to their employees participation will not be something that has to be enforced but will be something that is natural and organic the kinds of prescriptions in the blog listed above are indicative of organizations that still must convince their users that there is value for them in participation which probably means that there is not 5 comments posted in general social business social project management the collapsing universe of social business posted on june 18 2012 leave a comment dion hinchcliffe over at the enterprise 2 0 blog asks will social software startups collapse into the orbit of the big vendors he shows just a small subset of the mergers and acquisitions in the space in the past few years and the picture painted is one of significant consolidation in the social media playing field this is a predictable shift based upon our view of social business software and the symbiotic relationships between social business platforms and social business applications because siloed social business applications make little sense see here it is a natural progression for social business application vendors to become closely bound to particular vendors platforms once the integration between the systems becomes close enough and enough customers exist for the social business application it is rather likely that many of the social business applications will be consolidated into platform vendors like ibm jive salesforce com and microsoft because the number of integrated business processes multiplies the value of the platform itself it is a natural progression to see these platform vendors expanding the natural value of the platforms through acquisition leave a comment posted in social business social project management when are social business applications necessary posted on june 9 2012 1 comment social business seems like it s everywhere there are the platforms like ibm connections jive sbs and others and there are the apps like projexec sugarcrm etc it is clear that in order to execute a social business you need the enabling platform you cannot start a social business with just a social business application and expect to get the entire organization involved people need to have a reason to participate in the social platform and there is simply no single business process that involves everyone in the organization on a day to day basis as we ve argued before for most users there is little reason to use a social business platform unless real business processes are integrated into it but once you do integrate those processes the value of the social platform is multiplied but which business processes should be integrated first which ones will multiply the value the most and which ones should be put off until last we jokingly promote trilog group ceo alex homsi s extension of metcalfe s law the value of the social business network grows exponentially with the number of people included in the network and is multiplied by the number of processes that those people perform in the network this law gives some guidance as to how to build a social business of course a social business should include as many people in the corporate social network as is feasible but a social business also needs to incorporate business processes that most benefit from social enablement the remainder of this post deals with identifying the best candidate processes for social enablement social business applications are most impactful when 1 the process involves novel or unpredictable situations and 2 when the knowledge and understanding about how to respond to these situations is distributed across multiple people the theory of dynamic capabilities proposes that novel or unpredictable situations require businesses to build the skill of adaptation adaptation means that a business can 1 receive cues from the environment 2 understand which cues from the environment are important 3 understand if the business is in alignment with those cues and 4 respond to those cues as necessary this applies equally well to businesses as a whole or teams w...
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