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zendesk overview the zendesk developer platform header navigation catalog certifications other resources community developer guides help center marketplace language english deutsch español français 日本語 português sign in catalog certifications other resources community developer guides help center marketplace language english deutsch español français 日本語 português sign in there was an issue with saving this content please try again there was an issue with removing this item from your saved content please try again zendesk overview the zendesk developer platform course 1 of 4 in zendesk app developer i certification prep path see how admins and developers can use our platform tools to customize their zendesk instance register free already registered sign in cancel apply rate limit code not recognized activate opens in new tab also available as part of zendesk app developer i certification prep path about this course video 11 min description in this video you ll learn how the zendesk developer platform tools can help you extend the potential of your zendesk account we ll walk you through how you can store and manage your data with the zendesk apps framework and zendesk sunshine embed support features in your mobile app with the zendesk mobile sdks and finally access and integrate your data with the zendesk apis audience this video is applicable to any zendesk user who is interested in learning about the zendesk developer platform for developers or more technical admins new to zendesk we recommend taking build an app and start to work with the zendesk api recommended pre requisites none instructional designer quinn crossley instructional designer for zendesk developer training about this course video 11 min description in this video you ll learn how the zendesk developer platform tools can help you extend the potential of your zendesk account we ll walk you through how you can store and manage your data with the zendesk apps framework and zendesk sunshine embed support features in your mobile app with the zendesk mobile sdks and finally access and integrate your data with the zendesk apis audience this video is applicable to any zendesk user who is interested in learning about the zendesk developer platform for developers or more technical admins new to zendesk we recommend taking build an app and start to work with the zendesk api recommended pre requisites none instructional designer quinn crossley instructional designer for zendesk developer training support community help center system status academy catalog certifications resources api reference developer docs marketplace what s new how can we help contact us 2026 english français 日本語 japanese deutsch português español powered by opens in new tab const iframe iframe attr name iframename attr src about blank iframecontainer append iframe body append iframecontainer if messagelistenerattached window addeventlistener message function event const data event data const islegacysignal data data type submit data type complete typeof data string data includes submit data includes complete const isexitsignal data typeof data object data exit true if islegacysignal isexitsignal stopproview messagelistenerattached true caveon exam iframe on load function try const iframedocument this contentdocument this contentwindow document if iframedocument iframedocument on submit form function settimeout stopproview 1000 iframedocument on click input type submit button type submit submit btn finish btn function settimeout stopproview 2000 catch e const submittedviaform submitpendinglaunchform iframename const resolvedurl ltiurl originallaunchurl if submittedviaform resolvedurl iframe attr src resolvedurl function submitpendinglaunchform iframename if pendinglaunchform return false const sourceform pendinglaunchform pendinglaunchform null if sourceform length return false const action sourceform attr action const method sourceform attr method post touppercase const formclone sourceform clone false const cloneid iframename launch form date now formclone attr id cloneid target iframename method action css display none removeattr onsubmit const doctargetinput formclone find name launch_presentation_document_target if doctargetinput length doctargetinput val iframe const returnurlinput formclone find name launch_presentation_return_url if returnurlinput length returnurlinput val about blank body append formclone try if typeof formclone 0 submit function formclone 0 submit else formclone trigger submit catch error formclone remove return false settimeout formclone remove 5000 return true function initializetalview sessiontype launchurl function i s o g r a m i talviewproctor r i r i r function i r q i r q push arguments i r l 1 new date a s createelement o m s getelementsbytagname o 0 a async 1 a src g m parentnode insertbefore a m window document script https cdn proview io client init js tv tv init 02e4ad69 4f24 4762 a3ed 12896787f51d sessiontitle skilljarcourse lesson title profileid skilljaruser email session lti session skilljaruser id skilljarcourse publishedcourseid skilljarcourse lesson id session_type sessiontype previewstyle position fixed bottom 0px initcallback function err if err console error failed to initialize proctoring err alert failed to initialize proctoring please refresh and try again return if launchurl createexamiframe launchurl function redirecttonextstep const nextlessonlink next lesson link first const url nextlessonlink attr onmouseup nextlessonlink attr onkeydown nextlessonlink attr href if url const nextquizpath url match if nextquizpath nextquizpath length 1 window location nextquizpath 1 return if url startswith http url startswith window location url return window location skilljarcourse course url function stopproview pendinglaunchform null originallaunchurl null setbeforeunloadsuppression false caveon iframe container remove toggleelementsdisplay lesson_content_selectors true toggleelementsdisplay launch_control_selectors true if window proctorclient3 proctorclient3 stop function redirecttonextstep else settimeout redirecttonextstep 1000 function extractlaunchurl element let url null const onclickattr element attr onclick if onclickattr const urlmatch onclickattr match window open if urlmatch urlmatch 1 url urlmatch 1 if url const href element attr href if href href href javascript void 0 url href if url url element data url element data launch url element data target if url const form element closest form if form length const formaction form attr action if formaction url formaction if url const parent element parent const parentonclick parent attr onclick const parenthref parent attr href if parentonclick const urlmatch parentonclick match window open if urlmatch urlmatch 1 url urlmatch 1 if url parenthref parenthref url parenthref if url const alllaunchelements a href hook us1 make celonis com a href caveon a href lti onclick window open onclick caveon onclick lti alllaunchelements each function if url const elementhref this attr href const elementonclick this attr onclick if elementhref elementhref url elementhref else if elementonclick const urlmatch elementonclick match window open if urlmatch urlmatch 1 url urlmatch 1 return url function extractlaunchform element launchurl if element return null const explicitformid element attr form if explicitformid const explicitform document getelementbyid explicitformid if explicitform return explicitform let form element closest form if form length return form 0 if launchurl form form filter function const action this attr action trim return action action launchurl first if form length return form 0 form form filter function const action this attr action tolowercase return action includes hook us1 make celonis com action includes caveon action includes lti first if form length return form 0 return null function neutralizelaunchform form if form return const form form if form data proctoring neutralized return form data proctoring neutralized true form find button input type submit each function const btn this if btn attr type submit tolowercase submit btn attr data original type submit attr type button form on submit proctoring block function e if form data proctoring allow native submit return true e preventdefault e stopimmediatepropagation return false if form __proctoringsubmitpatched form __proctoringsubmitpatched true const nativesubmit form submit form data proctoring native submit nativesubmit form submit function patchedsubmit if form data proctoring allow native submit return nativesubmit apply this arguments return false function handlelaunchclick e const sessiontype getproctoringtype if sessiontype proctoringtype none return true setbeforeunloadsuppression true e preventdefault e stoppropagation let launchurl extractlaunchurl e currenttarget const launchform extractlaunchform e currenttarget launchurl if launchform neutralizelaunchform launchform if launchurl launchform const formaction launchform attr action if formaction launchurl formaction if launchurl launchform loglauncherror element e currenttarget tagname id e currenttarget id classname e currenttarget classname text e currenttarget text return false originallaunchurl launchurl pendinglaunchform launchform null if typeof talviewproctor undefined createexamiframe launchurl else initializetalview sessiontype launchurl return false document ready function if islessonpage return const originalwindowopen window open window open function url target features const sessiontype getproctoringtype if sessiontype proctoringtype none url url includes caveon url includes lti url includes hook us1 make celonis com return createblockedwindowstub url return originalwindowopen call this url target features function attachlaunchhandlers launch_control_selector off click proctoring const additionalbuttons button input type button input type submit a filter function const text this text tolowercase const value this val tolowercase const onclick this attr onclick tolowercase return text includes launch text includes start text includes begin value includes launch onclick includes window open launch_control_selector add additionalbuttons on click proctoring function e return handlelaunchclick call this e attachlaunchhandlers document ajaxcomplete function settimeout attachlaunchhandlers 500