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johnson controls fire detection anz region home home contact us home welcome to johnson controls fire detection anz region johnson controls working to serve you better with worldwide manufacturing research development logistics and product management capabilities and manufacturing and purchasing strengths we aim to become the preferred low cost producer and supplier of security safety and fire protection products in australia new zealand and the south pacific global strength local expertise at your service vigilant a respected regional brand of johnson controls is a technology leader in the australian and new zealand fire detection markets with as and nzs product approvals the vigilant product line includes a comprehensive range of mx technology fire detection products and the market leading qe90 voice evacuation systems vigilant product is widely supported throughout australia and new zealand by a network of installation companies service companies and distributors simplex is a leading global brand in the fire detection industry the simplex product line includes a wide range of as listed ul listed and fm approved life safety products for fire detection emergency communications voice evacuation security and related solutions many other product approvals and listings are also available including chinese korean and russian certifications the product line is available through a variety of johnson controls companies and simplex authorised dealers around the world for more information on simplex products visit the simplex fire website customer service 1300 725 688 australia local 64 9 635 0617 new zealand local fdp customerservice anz jci com technical support 1300 552 559 australia local this site provides a wide variety of information including product datasheets information bulletins press releases technical user documentation and software updates this site also contains support information restricted to johnson controls employees to view information in the secure areas click on the login button towards the top right of the screen you will need to be registered for tfs company extranet intranet websites with a username password to successfully log in to this area if you are a tyco employee and have not registered please visit our registration page for full instructions you will need adobe acrobat reader version 7 0 or later installed on your computer before you can view many of the files in this site if you do not have a copy of this software you can download it by clicking on the icon below important alert vigilant tyco mx4428 v3 10 to v3 21 firmware get adobe reader fire detection product line consolidation anz skus priced or discontinued announcement sku list t gen 2 software update program watch the vigilant video watch the simplex video fire detection au fire detection nz terms of sale terms privacy about johnson controls related sites tyco international tsp europe tyco safety products tyco fire security copyright 2025 johnson controls all rights reserved for queries regarding this website contact the editor website updated march 2025