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our brands natwest group skip to main content online banking contact us menu close close who we are who we are who we are about the group natwest group is a uk focussed bank serving over 20 million customers with businesses across retail commercial and private banking markets learn more about us our strategy our businesses our support for uk growth our history our behaviours tech data and ai where we do business contact us contact us it s easy to get in touch with us if you re a customer media or an investor use these details to contact us directly go to contact us contact us customer contacts investor contacts media contacts feedback and complaints feedback and complaints whistleblowing leadership governance leadership governance find out more about our board of directors and executive management team and view key governance documents go to leadership governance leadership board of directors executive management team governance our board committees our subsidiaries boardroom inclusion policy compliance statement and remuneration policy auditor independence review into customer account closures our brands our brands how do we drive growth and support the financial lives of our personal business and corporate customers through our brilliant banking brands go to our brands our brands natwest royal bank of scotland ulster bank coutts holt s lombard rbs international freeagent working at natwest group working at natwest group strong relationships with millions of customers are at the heart of our workforce we are committed to having a motivated and inclusive workforce who are engaged and passionate about serving customers go to working at natwest group working at natwest group health and safety our fair pay charter family focused policies sustainability sustainability our purpose in action our purpose in action building enduring trusted relationships with our customers is the cornerstone of our strategy and it connects our purpose with our ambition we are the bank that turns possibilities into progress we work to understand our customers hopes and needs and help them achieve their goals we believe that doing this well helps our communities and the uk economy to progress go to our purpose in action overview stakeholder engagement our materiality assessment esg ratings and benchmarks awards and recognition external assurance climate and environment climate and environment we have retained our ambition to be net zero across our financed emissions assets under management and our operational value chain by 2050 aligned with the uk s legal commitment to be net zero by 2050 and to at least halve the climate impact of our financing activity by 2030 against a 2019 baseline supported by portfolio level activity based targets go to climate and environment managing climate change our approach to climate change climate and transition finance managing our environmental impact operational emissions nature and climate change deforestation and land use society society our commitment to sustainable growth is rooted in purpose with the aim of delivering positive impact through our core activity as a bank by turning our customers possibilities into progress we can help build better more resilient businesses and support people and families to manage their money save and invest for the future go to society supporting customers accessible banking innovation and digitalisation supporting customers in vulnerable situations consumer protection customer advocacy supporting communities small business support financial wellbeing giving volunteering mortgage lending governance and responsible business governance and responsible business managing risks and behaviours driven by ethics and integrity are vital to protecting the trust and confidence of our customers colleagues and wider stakeholders these responsibilities are shared by everyone at natwest group go to governance and responsible business how we do business compliance and conduct human rights and modern slavery tax responsibilities and payments environmental social e s and reputational risk management equator principles detecting and preventing financial crime protecting privacy and customer confidentiality collaborating with our stakeholders supply chain working at natwest group external commitments and reporting standards esg policies and downloads repository esg policies and downloads repository we ve got information on topics such as employing staff and business planning take a look at our reports and policies explore policies reports investors investors investing in natwest group investing in natwest group we are building a simple safe more customer focused bank visit the investors homepage investment case results centre legal structure credit ratings investor contacts events and presentations view our latest financial results annual report latest annual report accounts view highlights from our latest annual report accounts and download the full reports explore annual report regulatory news regulatory news read our recent company announcements and search the archive for historic filings explore this section company announcements sec filings sign up for e mail alerts shareholder hub shareholder hub manage your shareholding online or view information on shareholder meetings the share price and dividends declared explore this section share data share price share price calculator dividends equity ownership statistics corporate actions manage your shareholding access your shareholding online shareholder meetings shareholder events shareholder faq s sign up for e comms fixed income fixed income find out more about our credit ratings and issuance across the group including green social and sustainable bonds explore the fixed income section company legal structure credit ratings fixed income presentations unsecured securities documentation green social sustainability gss bonds issuance plan securitisations covered bonds our readiness for resolution sustainability disclosures sustainability disclosures read about our purpose and sustainability disclosures explore our sustainability disclosures 2024 sustainability disclosures sustainability reports archive news insights news insights latest stories latest stories take a look at our recent stories and insights go to latest stories news room news room find all media contacts and resources from natwest group go to news room press releases media contacts photo library careers careers online banking contact us back to main menu search search search search search please enter a keyword search overlay who we are our brands our brands our brands we re a principally uk focused banking group that provides a wide range of products and services to over 20 million customers across our retail commercial institutional and private banking businesses natwest natwest is here for all your banking needs for you your family and your business learn more about natwest open in new window royal bank of scotland the royal bank of scotland has always been the bank for scotland s tomorrow makers here for your personal and business banking needs learn more about royal bank of scotland open in new window ulster bank ulster bank supports people families and businesses with all their banking needs across northern ireland learn more about ulster bank open in new window coutts coutts has a world renowned reputation for a personal approach to private banking and wealth management learn more about coutts open in new window lombard lombard is the uk s largest provider of asset finance learn more about lombard open in new window rbs international rbs international is one of the largest banks operating in both the local and institutional banking sectors in the channel islands isle of man and gibraltar learn more about rbs international open in new window holt s military banking the bank of the british armed forces holt s military banking is designed around your life with a history of service stretching back to 1809 learn more about holt s military banking open in new window freeagent freeagent offers easy to use accounting software for uk small businesses landlords and their accountants and bookkeepers learn more about freeagent open in new window quick links leadership governance bank of apis supplying goods and services uk contact us faqs customer contacts investor contacts media contacts key reports annual report and accounts pdf 19mb downloads modern slavery act pdf 6mb managing political activities pdf 134kb our readiness for resolution 2024 pdf 790kb cookie policy privacy notice legal information site map accessibility copyright natwest group 2026 registered office 36 st andrew square edinburgh united kingdom eh2 2yb opens in a new window