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description=Read the Privacy Policy for Viewbot.tv. Learn how we collect, use, and protect your personal information.;
author=Viewbot.tv;
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privacy policy viewbot tv dashboard blog pricing docs status sign up dashboard blog pricing docs status sign up create an account privacy policy last updated january 20 2025 your privacy matters we are committed to protecting your personal information this policy explains what data we collect how we use it and your rights regarding your information 1 introduction viewbot tv we us our or company is committed to protecting your privacy this privacy policy explains how we collect use disclose and safeguard your information when you visit our website and use our services please read this privacy policy carefully by accessing or using our service you acknowledge that you have read understood and agree to be bound by this privacy policy if you do not agree with the terms of this privacy policy please do not access or use our service we reserve the right to make changes to this privacy policy at any time and for any reason we will alert you about any changes by updating the last updated date of this privacy policy you are encouraged to periodically review this privacy policy to stay informed of updates 2 information we collect we collect information in the following ways information you provide directly account information email address username and password when you create an account payment information billing address payment method details processed securely through third party payment processors communication data information you provide when contacting our support team service configuration channel names and service preferences you set up in our dashboard information collected automatically device information ip address browser type operating system device identifiers usage data pages visited features used time spent on the service click patterns log data server logs including access times pages viewed and referring urls information from third parties payment processors transaction confirmations and billing information analytics providers aggregated usage statistics we do not collect passwords to your streaming platform accounts twitch kick etc personal streaming content or chat logs social security numbers or government ids 3 how we use your information we use the information we collect for the following purposes service delivery to create and manage your account to process transactions and send related information to deliver the services you request to provide customer support and respond to inquiries service improvement to analyze usage patterns and improve our service to develop new features and functionality to monitor and prevent technical issues to detect prevent and address fraud or abuse communication to send service related notifications to send promotional communications with your consent to respond to your comments questions and requests legal compliance to comply with applicable laws and regulations to respond to legal requests and prevent harm to enforce our terms of service we will not sell rent or trade your personal information to third parties for their marketing purposes 4 cookies tracking technologies we use cookies and similar tracking technologies to collect and track information about your activity on our service types of cookies we use essential cookies required for the service to function properly these cannot be disabled session management authentication security features functional cookies enable enhanced functionality and personalization language preferences theme settings dark light mode dashboard preferences analytics cookies help us understand how visitors interact with our service page views and navigation patterns feature usage statistics performance monitoring managing cookies most web browsers allow you to control cookies through their settings however disabling certain cookies may limit your ability to use some features of our service do not track we do not currently respond to do not track dnt browser signals we will update this policy if we adopt a dnt standard in the future 5 information sharing disclosure we may share your information in the following circumstances service providers we share information with third party vendors who perform services on our behalf payment processors stripe paypal etc cloud hosting providers analytics services customer support tools these providers are contractually obligated to protect your information and use it only for the purposes we specify legal requirements we may disclose your information if required to do so by law or in response to valid legal process subpoenas court orders government requests to protect our rights privacy safety or property to investigate potential violations of our terms business transfers if we are involved in a merger acquisition or sale of assets your information may be transferred as part of that transaction we will notify you of any such change with your consent we may share your information for other purposes with your explicit consent aggregated data we may share aggregated non identifiable information publicly or with third parties for research marketing or other purposes 6 data security we implement appropriate technical and organizational security measures to protect your personal information against unauthorized access alteration disclosure or destruction security measures include encryption of data in transit tls ssl encryption of sensitive data at rest regular security assessments and audits access controls and authentication requirements secure data centers with physical security measures regular backups and disaster recovery procedures payment security all payment information is processed through pci dss compliant payment processors we do not store complete credit card numbers on our servers limitations while we strive to protect your personal information no method of transmission over the internet or electronic storage is 100 secure we cannot guarantee absolute security breach notification in the event of a data breach that affects your personal information we will notify you in accordance with applicable laws and regulations 7 data retention we retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law retention periods account information retained while your account is active and for up to 2 years after account deletion for legal and business purposes transaction records retained for 7 years for tax and accounting purposes usage data retained for up to 2 years for analytics purposes support communications retained for up to 3 years after resolution cookies session cookies expire when you close your browser persistent cookies may last up to 1 year account deletion you may request deletion of your account at any time upon deletion your profile and preferences will be removed active subscriptions will be cancelled some information may be retained as required by law anonymized data may be retained for analytics 8 your privacy rights depending on your location you may have the following rights regarding your personal information access you have the right to request a copy of the personal information we hold about you correction you have the right to request correction of inaccurate or incomplete personal information deletion you have the right to request deletion of your personal information subject to certain exceptions portability you have the right to request transfer of your personal information to another service provider in a structured machine readable format objection you have the right to object to certain processing of your personal information restriction you have the right to request restriction of processing in certain circumstances withdraw consent where we rely on consent you have the right to withdraw that consent at any time to exercise your rights contact us through our support channels we will respond to your request within 30 days we may need to verify your identity before processing your request non discrimination we will not discriminate against you for exercising any of your privacy rights 9 international data transfers your information may be transferred to and maintained on servers located outside of your country state province or other governmental jurisdiction where data protection laws may differ if you are located outside the country where our servers are located and choose to provide information to us please note that we transfer the data to our server location and process it there we take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy including standard contractual clauses data processing agreements with service providers security assessments of third party providers by using our service you consent to the transfer of your information to our facilities and to the facilities of third parties with whom we share it as described in this privacy policy 10 children s privacy our service is not intended for individuals under the age of 18 or the age of majority in your jurisdiction we do not knowingly collect personal information from children if you are a parent or guardian and believe that your child has provided us with personal information please contact us immediately if we become aware that we have collected personal information from a child without verification of parental consent we will take steps to remove that information from our servers 11 third party services our service may contain links to third party websites services or applications that are not operated by us this privacy policy does not apply to third party services we have no control over and assume no responsibility for the content privacy policies or practices of any third party sites or services we encourage you to review the privacy policies of any third party services you access third party platforms when you use our services with streaming platforms twitch kick etc those platforms privacy policies govern how they collect and use your data we only interact with these platforms using the channel information you provide contact us about privacy if you have questions or concerns about this privacy policy or our data practices please contact us through our support channels terms of service refund policy boost your stream visibility with our advanced viewer chat and follower solutions twitch viewer bot chat bot follower bot clip bot vod bot kick viewer bot chat bot follower bot clip bot poll bot resources blog documentation api reference status account sign in sign up dashboard pricing 2026 viewbot tv all rights reserved terms of service privacy policy refund policy disclaimer this website is in no way affiliated with authorized maintained sponsored or endorsed by twitch interactive inc twitch tv easygo entertainment pty ltd kick com or any of their affiliates or subsidiaries all trademarks logos and brand names are the property of their respective owners