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emails at appropriate times 59 60 61 inbox by gmail became publicly available in may 2015 62 in september 2018 google announced it would end the service at the end of march 2019 most of its key features having been incorporated into the standard gmail service 63 the service was discontinued on april 2 2019 64 integration with google products in august 2010 google released a plugin that provides integrated telephone service within gmail s google chat interface the feature initially lacked an official name with google referring to it as both google voice in gmail chat and call phones in gmail 65 66 67 the service logged over one million calls in 24 hours 67 68 in march 2014 google voice was discontinued and replaced with functionality from google hangouts another communication platform from google 69 70 on february 9 2010 google commenced its new social networking tool google buzz which integrated with gmail allowing users to share links and media as well as status updates 71 google buzz was discontinued in october 2011 replaced with new functionality in google google s then new social networking platform 72 73 gmail was integrated with google in december 2011 as part of an effort to have all google information across one google account with a centralized google user profile 74 backlash from the move caused google to step back and remove the requirement of a google user account keeping only a private google account without a public facing profile starting in july 2015 75 in may 2013 google announced the integration between google wallet and gmail which would allow gmail users to send money as email attachments although the sender must use a gmail account the recipient does not need to be using a gmail address 76 77 the feature has no transaction fees but there are limits to the amount of money that can be sent 78 initially only available on the web the feature was expanded to the android app in march 2017 for people living in the united states 79 80 in september 2016 google released google trips an app that based on information from a user s gmail messages automatically generates travel cards a travel card contains itinerary details such as plane tickets and car rentals and recommends activities food and drinks and attractions based on location time and interests the app also has offline functionality 81 82 in april 2017 google trips received an update adding several significant features the app now also scans gmail for bus and train tickets and allows users to manually input trip reservations users can send trip details to other users email and if the recipient also has google trips the information will be automatically available in their apps as well 83 84 security history google has supported the secure https since the day it launched in the beginning it was only default on the login page a reason that google engineer ariel rideout stated was because https made your mail slower however users could manually switch to secure https mode inside the inbox after logging in in july 2008 google simplified the ability to manually enable secure mode with a toggle in the settings menu 85 in 2007 google fixed a cross site scripting security issue that could let attackers collect information from gmail contact lists 86 in january 2010 google began rolling out https as the default for all users 87 in june 2012 a new security feature was introduced to protect users from state sponsored attacks a banner will appear at the top of the page that warns users of an unauthorized account compromise 88 89 in march 2014 google announced that an encrypted https connection would be used for the sending and receiving of all gmail emails and every single email message you send or receive 100 of them is encrypted while moving internally through the company s systems 90 whenever possible gmail uses transport layer security tls to automatically encrypt emails sent and received on the web and on android devices users can check if a message is encrypted by checking if the message has a closed or open red padlock 91 gmail automatically scans all incoming and outgoing e mails for viruses in email attachments for security reasons some file types including executables are not allowed to be sent in emails 92 at the end of may 2017 google announced that it had applied machine learning technology to identify emails with phishing and spam having a 99 9 detection accuracy the company also announced that gmail would selectively delay some messages approximately 0 05 of all to perform more detailed analysis and aggregate details to improve its algorithms 93 94 in november 2020 gmail started adding click time link protection by redirecting clicked links to google for imap clients 95 third party encryption in transit gmail transport encryption by country in google s transparency report under the safer email section it provides information on the percentage of emails encrypted in transit between gmail and third party email providers 96 two step verification gmail supports two step verification an optional additional measure for users to protect their accounts when logging in 97 once enabled users are required to verify their identity using a second method after entering their username and password when logging in on a new device common methods include entering a code sent to a user s mobile phone through a text message entering a code using the google authenticator smartphone app responding to a prompt on an android ios device 98 or by inserting a physical security key into the computer s usb port 99 using a security key for two step verification was made available as an option in october 2014 100 101 24 hour lockdowns if an algorithm detects what google calls abnormal usage that may indicate that your account has been compromised the account can be automatically locked down for between one minute and 24 hours depending on the type of activity detected listed reasons for a lock down include 102 receiving deleting or downloading large amounts of mail via pop or imap in a short period of time if you re getting the error message lockdown in sector 4 you should be able to access gmail again after waiting 24 hours sending a large number of undeliverable messages messages that bounce back using file sharing or file storage software browser extensions or third party software that automatically logs into your account leaving multiple instances of gmail open browser related issues please note that if you find your browser continually reloading while attempting to access your inbox it s probably a browser issue and it may be necessary to clear your browser s cache and cookies anti child pornography policy google combats child pornography through gmail s servers in conjunction with the national center for missing exploited children ncmec to find children suffering abuse around the world in collaboration with the ncmec google creates a database of child pornography pictures each one of the images is given a unique numerical number known as a hash google then scans gmail looking for the unique hashes when suspicious images are located google reports the incident to the appropriate national authorities 103 history main article history of gmail gmail logo used until 2020 the idea for gmail was developed by paul buchheit several years before it was announced to the public the project was known by the code name caribou during early development the project was kept secret from most of google s own engineers this changed once the project improved and by early 2004 most employees were using it to access the company s internal email system 104 gmail was announced to the public by google on april 1 2004 as a limited beta release 105 in november 2006 google began offering a java based application of gmail for mobile phones 106 in october 2007 google began a process of rewriting parts of the code that gmail used which would make the service faster and add new features such as custom keyboard shortcuts and the ability to bookmark specific messages and email searches 107 gmail also added imap support in october 2007 108 an update around january 2008 changed elements of gmail s use of javascript and resulted in the failure of a third party script some users had been using google acknowledged the issue and helped users with workarounds 109 gmail exited the beta status on july 7 2009 110 prior to december 2013 users had to approve to see images in emails which acted as a security measure this changed in december 2013 when google citing improved image handling enabled images to be visible without user approval images are now routed through google s secure proxy servers rather than the original external host servers 111 marketingland noted that the change to image handling means email marketers will no longer be able to track the recipient s ip address or information about what kind of device the recipient is using 112 however wired stated that the new change means senders can track the time when an email is first opened as the initial loading of the images requires the system to make a callback to the original server 113 growth in june 2012 google announced that gmail had 425 million active users globally 114 in may 2015 google announced that gmail had 900 million active users 75 of whom were using the service on mobile devices 115 in february 2016 google announced that gmail had passed 1 billion active users 116 117 in july 2017 google announced that gmail had passed 1 2 billion active users 118 119 in the business sector quartz reported in august 2014 that among 150 companies checked in three major categories in the united states fortune 50 largest companies mid size tech and media companies and startup companies from the last y combinator incubator class only one fortune 50 company used gmail google itself while 60 of mid sized companies and 92 of startup companies were using gmail 120 in may 2014 gmail became the first app on the google play store to hit one billion installations on android devices 121 gamil design company and misspellings before the introduction of gmail the website of product and graphic design from gamil design in raleigh north carolina received 3 000 hits per month a google engineer who had accidentally gone to the gamil site a number of times contacted the company and asked if the site had experienced an increase in traffic in fact the site s activity had doubled two years later with 600 000 hits per month the internet service provider wanted to charge more and gamil posted the message on its site you may have arrived here by misspelling gmail we understand typing fast is not our strongest skill but since you ve typed your way here let s share 122 google workspace main article google workspace as part of google workspace formerly g suite google s business focused offering gmail comes with additional features including 123 email addresses with the customer s domain name yourcompany com 99 9 guaranteed uptime with zero scheduled downtime for maintenance 124 either 30 gb or unlimited storage shared with google drive depending on the plan 24 7 phone and email support synchronization compatibility with microsoft outlook and other email providers support for add ons that integrate third party apps purchased from the google workspace marketplace with gmail 125 126 127 reception this section needs expansion you can help by adding to it june 2014 gmail is noted by web developers for its early adoption of ajax 128 awards gmail was ranked second in pc world s 100 best products of 2005 behind firefox gmail also won honorable mention in the bottom line design awards 2005 129 130 in september 2006 forbes declared gmail to be the best webmail application for small businesses 131 in november 2006 gmail received pc world s 4 star rating 132 criticism see also criticism of google privacy main article google privacy google has one privacy policy that covers all of its services 133 google claims that they will not target ads based on sensitive information such as race religion sexual orientation health or sensitive financial categories 134 automated scanning of email content google s mail servers automatically scan emails for multiple purposes including filtering spam and malware and until 2017 adding context sensitive advertisements next to emails 135 136 137 privacy advocates raised concerns about this practice concerns included that allowing email content to be read by a machine as opposed to a person can allow google to keep unlimited amounts of information forever the automated background scanning of data raises the risk that the expectation of privacy in email usage will be reduced or eroded information collected from emails could be retained by google for years after its current relevancy to build complete profiles on users emails sent by users from other email providers get scanned despite never having agreed to google s privacy policy or terms of service google can change its privacy policy unilaterally and for minor changes to the policy it can do so without informing users in court cases governments and organizations can potentially find it easier to legally monitor email communications at any time google can change its current company policies to allow combining information from emails with data gathered from use of its other services and any internal security problem on google s systems can potentially expose many or all of its users 135 137 136 138 139 in 2004 thirty one privacy and civil liberties organizations wrote a letter calling upon google to suspend its gmail service until the privacy issues were adequately addressed the letter also called upon google to clarify its written information policies regarding data retention and data sharing among its business units the organizations also voiced their concerns about google s plan to scan the text of all incoming messages for the purposes of ad placement noting that the scanning of confidential email for inserting third party ad content violates the implicit trust of an email service provider 137 on june 23 2017 google announced that later in 2017 it would phase out the scanning of email content to generate contextual advertising relying on personal data collected through other google services instead the company stated that this change was meant to clarify its practices and quell concerns among enterprise g suite now google workspace customers who felt an ambiguous distinction between the free consumer and paid professional variants the latter being advertising free 3 140 lawsuits in march 2011 a former gmail user in texas sued google claiming that its gmail service violates users privacy by scanning e mail messages to serve relevant ads 141 in july 2012 some california residents filed two class action lawsuits against google and yahoo claiming that they illegally intercept emails sent by individual non gmail or non yahoo email users to gmail and yahoo recipients without the senders knowledge consent or permission ...