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customer engineer wikipedia 186 captures 13 sep 2006 28 aug 2026 sep oct nov 30 2021 2022 2023 success fail about this capture timestamps the wayback machine http web archive org web 20221030013136 https en wikipedia org wiki customer_engineer customer engineer from wikipedia the free encyclopedia jump to navigation jump to search a customer engineer ce is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company originally the term was used by ibm but now customer engineer is also being used by other companies contents 1 about 2 ibm customer engineer ibm ce 3 ncr customer engineer ncr ce 4 references about edit customer engineers are also referred as the customer support engineers or customer service engineers most customer engineers provide corporate technical assistance which includes debugging mainframe computers and developing outdated products customer engineers need to keep up to date on the latest technical developments in their company s customers part of their job description requires servicing special equipment that has broken down or seemingly run its course many of the engineers are asked to repair specific equipment and others focus on just helping clients the role of customer engineer has spread to other companies in different industries such as technology aviation and telecommunications customer engineers are in charge of repairing large scale networking problems 1 ibm customer engineer ibm ce edit originally simply engineer those who specialized in servicing ibm equipment in use by its customers were designated customer engineers by tom watson circa 1942 based on the requirements an ibm ce could be a field ce and service many customers around a defined territory e g kuala lumpur or they could be based at the place of business of a particularly large customer and service only that one customer e g tenaga nasional ncr customer engineer ncr ce edit the title of ce or customer engineer is used by national cash register ncr to designate specially trained personnel who are charged with the installation maintenance and repair of equipment and systems according to contracts with end users they can be charged with service of either point of sales pos systems or with atm machines references edit what does a customer engineer do wise geek retrieved 10 february 2013 this job occupation or vocation related article is a stub you can help wikipedia by expanding it v t e v t e ibm history history of ibm mergers and acquisitions think motto mainframe oses products hardware mainframe ibm z power systems ibm storage flashsystem ds8000 tape storage q system one historical ibm blue gene microprocessors cell powerpc midrange computer personal computer thinkpad ibm cloud cognos analytics planning analytics watson information management software lotus software rational software spss ilog tivoli software service automation manager websphere alphaworks criminal reduction utilising statistical history mashup center purequery fortran connections ibm quantum experience carbon design system business entities current center for the business of government consulting red hat kenexa international subsidiaries research the weather company weather underground former aim alliance eduquest service bureau product center kaleida labs adstar ambra computer taligent kyndryl facilities towers 1250 rené lévesque montreal qc one atlantic center atlanta ga software labs rome software lab toronto software lab ibm buildings 330 north wabash chicago il honolulu seattle facilities thomas j watson research center hakozaki facility yamato facility cambridge scientific center ibm hursley canada head office building ibm rochester initiatives academy of technology deep thunder ibm fellow the great mind challenge developer develothon linux technology center ibm virtual universe community smarter planet world community grid inventions automated teller machine cynefin framework electronic keypunch hard disk drive floppy disk dram relational model selectric typewriter financial swaps universal product code magnetic stripe card sabre airline reservation system scanning tunneling microscope terminology globally integrated enterprise commercial processing workload consumability e business ceos thomas j watson 1914 1956 thomas watson jr 1956 1971 t vincent learson 1971 1973 frank t cary 1973 1981 john r opel 1981 1985 john fellows akers 1985 1993 louis v gerstner jr 1993 2002 samuel j palmisano 2002 2011 ginni rometty 2012 2020 arvind krishna 2020 present board of directors thomas buberl michael l eskew david farr alex gorsky michelle j howard arvind krishna andrew n liveris martha e pollack virginia m rometty joseph r swedish sidney taurel peter r voser other a boy and his atom common public license ibm public license customer engineer deep blue deep thought dynamic infrastructure guide international ibm and the holocaust ibm international chess tournament ibm worker organization lucifer cipher mathematica ibm plex share computing scicomp q experience sports teams american football rugby union globalfoundries retrieved from https en wikipedia org w index php title customer_engineer oldid 997507662 categories engineering occupations computing terminology occupation stubs hidden categories all stub articles navigation menu personal tools not logged in talk contributions create account log in namespaces article talk english views read edit view history more search navigation main page contents current events random article about wikipedia contact us donate contribute help learn to edit community portal recent changes upload file tools what links here related changes upload file special pages permanent link page information cite this page wikidata item print export download as pdf printable version languages العربية 日本語 edit links this page was last edited on 31 december 2020 at 21 22 utc text is available under the creative commons attribution sharealike license 3 0 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