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description=American Airlines fosters innovation by using GitHub as an incubator for ideas.;

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american airlines github 1 698 captures 28 sep 2019 22 sep 2026 oct nov dec 29 2021 2022 2023 success fail about this capture timestamps the wayback machine http web archive org web 20221129041921 https github com customer stories american airlines skip to content toggle navigation sign up product actions automate any workflow packages host and manage packages security find and fix vulnerabilities codespaces instant dev environments copilot write better code with ai code review manage code changes issues plan and track work discussions collaborate outside of code explore all features documentation github skills blog solutions for enterprise teams startups compare all by solution ci cd automation devops devsecops case studies customer stories resources open source github sponsors fund open source developers the readme project github community articles repositories topics trending collections pricing search all github jump to no suggested jump to results search all github jump to search all github jump to search all github jump to sign in sign up message customer stories enterprise team start a free trial see all stories github enterprise american airlines fosters innovation by using github as an incubator for ideas company size 130 000 number of it employees 4 000 location fort worth tx industry airline problem due to a lack of product ownership the projects that resulted from american airlines annual developer competition hackwars would slowly fizzle out solution with github as a requirement for participation in hackwars project visibility has increased and submissions are evolving into production solutions products github enterprise if you ve booked a flight recently you can thank american airlines for its innovation more than five decades ago in 1960 during a time when clunky dial in reservations elicited an eight percent error rate a team of american and ibm programmers set out to build the first computerized transaction processing system it was an ambitious idea but the result drastically reduced mistakes and revolutized the way we make reservations and travel today american is still championing groundbreaking ideas and using github enterprise as an incubator for inspiration with 6 800 flights per day to more than 365 destinations in 61 countries american is one of the biggest airlines in the world of its 130 000 employees there are 4 000 employees dedicated to it 80 percent of which are centrally located at american s headquarters in fort worth with the remaining 20 percent stationed in phoenix tulsa london india and argentina to kickstart secure innovation across borders and boundaries of all kinds american uses github as part of hackwars an annual internal event where the team s best ideas are born since 2013 hackwars has drawn 1 000 developers to texas for a 24 hour hackathon that focuses on developing products for american employees and customers it s essentially an accelerator for american and those who make it on to a team have bragging rights for the next year it s like a badge of honor because it s oversold and we can only accommodate so many employees explained spencer kaiser principal architect of emerging tech this year it took us three minutes to hit our hackwars wait list the only problem was that every year many of these great ideas fizzled out because there was no ownership he explained that is until 2017 when github became a primary requirement for attendees we utilize github as both a hosting and business engine solution that affords us a snapshot into the long term vision for the ideas teams create he said with github the team can rapidly view projects see which ones they should develop and take the necessary steps to put them on the path to becoming production applications before github teams were siloed they would choose their own tools on a project by project basis but it wasn t scalable american needed a solution that could break down the barriers to collaboration consolidate code and meet strict regulatory guidelines now github acts as a secure transitional tool after the event ends the team knows where everything is and we have all our code in one place said kyle lloyd program manager for emerging tech and startups today american has roughly 3 000 users who rely on github as their fundamental listing platform for production applications group concepts everything it s our primary source for code listing and cloud storage said kaiser it also helps that github is what the majority of our developers are using he explained we want to give our team not just the tools that solve the problem but the ones they want to use and github is the latest and greatest in this space from start to finish hackwars supports american s three strategic objectives make culture a competitive advantage create a world class customer experience and build american to thrive forever hackwars creates a culture of innovation that we want to keep fostering said phillip easter head of emerging tech the more we do this the more employees engage and want to be on the creative side instead of slinging code all day it encourages any employee no matter their level to bring an idea forward for validation as hackwars approaches american uses github to host important information and announcements then 100 teams of 10 come together around a central theme in 2017 for example the teams were tasked with forming storming and norming new apps for employees and customers with a focus on artificial intelligence drones and augmented and virtual reality github keeps us up to speed with the industry s best tools we want new hires to know github is in our toolchain it makes them excited to join us teams are comprised of more than just developers you also see a mixture of project owners project managers business folks designers said kaiser to validate ideas as they re being developed they have 12 cross functional business units including airport operations customer experience and aircraft maintenance in what they call a business cantina to help avoid redundancies and mitigate missteps we don t want impractical ideas to get all the way to the end during the event american keeps all the hackwars projects in one place using the github api to rapidly set things up give everyone access and even provide them with a github project with tasks designed to guide them through the event the template repository has a readme file that includes everything american expects from the teams and examples of how to structure a project we expect all those pieces to move and there s a component of scoring and completing those tasks said kaiser each year s 50 sponsors aren t just there for show through github topics american is able to digitally define which teams are leveraging what technology sponsors simply run a slash command in slack to view all the different ways teams are using their products said kaiser this is a vast improvement from the usual guesswork and encourages sponsors to continue working with american they absolutely love it and are thrilled to see such concrete results stakeholders can pinpoint exactly what s popular and what works and everyone gets to see how teams are applying technologies in new ways in order for hackwars to stay successful the team has to take action on the innovation it inspires one of the main motivators is to get cutting edge software that impacts our customers explained kaiser with github we can quickly act on ideas iterate create proof of concepts and then fuel the fire that s the true goal of hackwars of the thousands of ideas that come from the event only eight teams make it to the finals three due to technical excellence and five because of their impactful idea many are in production or have been allocated funding for development in 2020 these include enhancements to employee travel tools for last minute travel opportunities an app that helps identify miss routed shipments for the cargo business line and an app to help make day to day operations easier for front line employees american airlines has come a long way since 1960 reimagining the employee and customer experience along the way and using github to stay on the cutting edge when it comes to recruiting github keeps us up to speed with the industry s best tools said easter we want new hires to know github is in our toolchain it makes them excited to join us interested in bringing github enterprise to your organization start your free trial of github enterprise for 30 days days and increase your team s collaboration 21 per user month after trial expires curious about other plans from github explore more from github the readme project stories and voices from the developer community learn more about the readme project github copilot ai pair programmer that helps you write code faster learn more about github copilot github actions automate your workflow from idea to production learn more about github actions what will your story be start collaborating with your team on github free the basics for individuals and organizations 0 per month create a free organization team advanced collaboration for individuals and organizations 4 per month continue with team enterprise security compliance and flexible deployment 21 per month enterprise want to use github on your own check out our plans for individuals product features security team enterprise customer stories the readme project pricing resources roadmap platform developer api partners electron github desktop support docs community forum professional services skills status contact github company about blog careers press inclusion social impact shop github on twitter github on facebook github on linkedin github on youtube github on twitch github on tiktok github s organization on github 2022 github inc terms privacy updated 08 2022 site map what is git you can t perform that action at this time you signed in with another tab or window reload to refresh your session you signed out in another tab or 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