Meta tags:
description=;

Headings (most frequently used words):

the, gig, for, jacob, ohrvik, stott, work, to, and, economy, doteveryone, designing, design, thinking, furthest, first, research, we, need, safety, nets, workers, re, digital, related, posts, approach, in, practise, guerrilla, guerilla, helping, us, reach, ending, app, trap, why, how, reform, sorry, missed, you, shows, urgent, survival, of, fittest, piecemeal, management, by, algorithm, doppelgängers, disco, balls, better, at, techfestival, 2019, from, gladstone, pottery, stronger, society, hannah, kitcher, kapila, perera,

Text of the page (most frequently used words):
the (65), and (34), for (20), gig (20), with (17), #workers (16), this (14), work (14), that (12), our (11), design (11), doteveryone (9), are (9), research (9), their (8), from (7), them (7), they (7), #designing (7), into (7), economy (6), better (6), who (6), people (6), these (6), thinking (6), jacob (5), you (5), how (5), some (5), ideas (5), out (5), have (5), working (5), those (5), more (5), digital (5), ohrvik (4), stott (4), help (4), time (4), conversations (4), also (4), furthest (4), first (4), most (4), don (4), avocago (4), which (4), involves (4), often (4), lives (4), society (4), tech (4), need (3), app (3), get (3), there (3), world (3), organisations (3), improve (3), live (3), financial (3), like (3), helped (3), approach (3), were (3), through (3), would (3), space (3), everyone (3), but (3), way (3), drivers (3), life (3), platforms (3), about (3), solutions (3), ideation (3), use (3), show (3), projects (3), 2020 (3), registered (2), policy (2), ada (2), lovelace (2), institute (2), now (2), ensure (2), remains (2), safety (2), nets (2), feel (2), implement (2), become (2), soon (2), support (2), all (2), security (2), dignity (2), dreams (2), not (2), one (2), stoke (2), trent (2), any (2), far (2), guerilla (2), reach (2), changes (2), traditional (2), agency (2), opportunities (2), crowdfunding (2), option (2), participants (2), able (2), development (2), project (2), what (2), practise (2), creative (2), ideo (2), interviews (2), used (2), chatting (2), talking (2), context (2), job (2), open (2), meeting (2), here (2), across (2), part (2), day (2), arise (2), guerrilla (2), alongside (2), fair (2), inclusive (2), means (2), putting (2), difficulty (2), prototyping (2), possible (2), change (2), organisation (2), can (2), human (2), problems (2), somewhat (2), practical (2), make (2), could (2), platform (2), stronger (2), archive (2), responsible (2), web (2), org (2), company, 06960661, charity, 1146972, england, wales, privacy, email, protected, contact, maintains, site, public, realm, kapila, perera, gladstone, pottery, doppelgängers, disco, balls, techfestival, 2019, survival, fittest, piecemeal, management, algorithm, hannah, kitcher, sorry, missed, shows, urgent, ending, trap, why, reform, related, posts, mind, position, potentially, raised, report, please, touch, voices, spoke, recommendations, really, encouraged, already, keen, take, proposals, forward, hope, see, start, reality, therefore, micro, tasker, birmingham, skills, because, number, priority, earning, enough, survive, driver, since, gigs, put, stone, using, muscles, cleaner, london, feels, quick, sand, lot, lastly, frank, gave, plethora, powerful, quotes, ground, key, stakeholders, including, policymakers, lived, experiences, captured, media, attention, even, malaysia, telegraph, guardian, another, advantage, enabled, gain, currently, operates, struggled, find, such, recruitment, unsurprisingly, vulnerable, tend, seek, helping, prototype, example, suggested, tailored, own, ambitions, alternative, generic, tipping, idea, gratefully, incorporated, sharing, engaging, accessible, ways, provide, actionable, feedback, later, instrumental, non, judgmental, where, share, knowledge, say, will, respected, taken, seriously, providing, creativity, isn, ability, draw, compose, sculpt, understanding, concept, coined, david, kelley, founder, belief, confidence, tap, experienced, initially, customer, removed, interviewer, interviewee, dynamic, customers, when, felt, genuine, honest, conversation, observer, effect, led, relaxed, less, reflections, trip, senior, meet, uber, well, pretty, much, worker, came, daily, apologies, picked, friends, commissioned, variety, jobs, various, after, securing, informed, consent, taking, talked, depth, whilst, course, fairly, compensated, took, getting, effective, method, addressing, questions, conventional, methods, user, workshops, carried, amount, microsoft, guidelines, draws, parallels, always, central, ethos, excluded, marginalised, heart, constant, experiencing, temporary, situational, leading, travel, past, phase, identifying, understand, needs, provoke, small, capacity, scale, full, blown, business, role, converting, insights, suited, practice, learn, may, civil, governments, companies, individuals, implementation, inspiration, three, sections, brought, mainstream, splits, process, roughly, centred, multi, disciplinary, rapid, very, during, complex, hard, define, unknown, reframe, centric, helps, simplify, allowing, develop, come, actually, finished, products, ourselves, instead, embed, responsibility, creating, prototypes, made, supports, sustainable, democratic, watch, walkthrough, video, illustrates, modifications, bring, vision, input, considered, disadvantaged, comuzi, developed, speculative, following, given, profound, impact, structure, has, important, redesigned, enable, hands, offers, welcome, flexibility, autonomy, over, others, struggle, severe, insecurity, career, disrespected, algorithmic, bosses, february, james, barclay, blog, techtransformed, 2018, annual, review, events, acknowledgements, regulation, innovation, skip, content, wayback, machine, http, 20221222080603, https, timestamps, capture, fail, success, 2023, 2022, 2021, jan, dec, nov, apr, jun, 2026, captures,

Text of the page (random words):
re designing digital gig work doteveryone 37 captures 09 apr 2020 13 jun 2026 nov dec jan 22 2021 2022 2023 success fail about this capture timestamps the wayback machine http web archive org web 20221222080603 https doteveryone org uk 2020 02 re designing digital gig work skip to content doteveryone work stronger society responsible innovation responsible regulation archive projects about acknowledgements events 2018 19 annual review techtransformed blog re designing digital gig work james barclay february 17 2020 stronger society the working lives of digital gig workers are in the hands of an app for some gig workers this offers welcome flexibility and autonomy over their work but others struggle with severe financial insecurity have no space for career development and feel disrespected by their algorithmic bosses given the profound impact the structure of these platforms has on gig workers lives it is important to show how they could be redesigned to enable workers to live with financial security dignity and dreams following research with gig workers from across the uk and with their input we considered policy changes which would help improve the lives of those most disadvantaged by gig work alongside these with the help of design agency comuzi we developed the speculative gig work platform avocago this illustrates practical platform modifications which would bring our vision for better work to life watch the walkthrough video of avocago here doteveryone s approach to design thinking designing for the furthest first at doteveryone we work to make tech better for everyone this means working to change how tech is made and used so that it supports a fair inclusive and sustainable democratic society we don t actually make finished tech products ourselves instead we help the people who do embed responsibility this often involves creating prototypes to show how tech could be better we use design thinking in all of our projects design thinking is human centred multi disciplinary and involves research and rapid ideation very often the problems that arise during our projects are complex hard to define and can be somewhat unknown we use design thinking to reframe these problems in a human centric way this helps to simplify them somewhat allowing us to develop ideas and come up with practical solutions ideo the organisation that brought design thinking to the mainstream splits the process roughly into three sections inspiration ideation and implementation at doteveryone we don t often travel far past the ideation phase identifying opportunities for design and prototyping possible solutions we use prototyping to understand people s needs provoke conversations and show that change is possible but as a small organisation we don t have the capacity to scale them into a full blown business our role is in converting the insights we get from our research participants into ideas that organisations better suited to putting them into practice can learn from and implement these may be civil society organisations governments companies or individuals what always remains central to the way we do this is the ethos of designing for the furthest first this means meeting the most excluded and marginalised people and putting them at the heart of our design by designing for those who live with constant difficulty you also design for those experiencing temporary or situational difficulty leading to solutions that work for more people more of the time this draws parallels with microsoft s guidelines for inclusive design design thinking in practise guerrilla research alongside more conventional research methods like user interviews and workshops we carried out a fair amount of guerrilla research in the better work project this involves getting out into the world and talking to people in the context of their day to day lives which is an effective method for addressing questions as soon as they arise as well as chatting to pretty much any gig worker i came across in my daily life apologies to the drivers who picked me up and my friends working on digital platforms we also commissioned a variety of jobs through various gig platforms after securing informed consent for taking part we talked in depth about life in the gig economy whilst they were on the job and of course we fairly compensated everyone who took part for their time here are some reflections from a trip with senior research jacob to stoke on trent to meet some of the uber drivers working there meeting workers in their space led to more relaxed and open conversations with less of the observer effect often experienced in interviews as we were initially a customer to them it removed the traditional interviewer interviewee dynamic drivers are used to chatting with their customers so when talking to us in the context of a job it felt like a more genuine open and honest conversation this approach also helped us tap into workers creative confidence a concept coined by david kelley co founder of ideo it is the belief that everyone is creative and that creativity isn t the ability to draw or compose or sculpt but a way of understanding the world in practise this involves providing workers with a non judgmental space where they re able to share their ideas in the knowledge that what they say will be respected and taken seriously through sharing our ideas in engaging and accessible ways workers are able to provide actionable feedback which would later become instrumental in the development of the project for example one of the research participants suggested a crowdfunding option tailored to workers own ambitions as an alternative to generic in app tipping an idea we gratefully incorporated into the avocago prototype crowdfunding option on avocago guerilla research helping us reach the furthest first another advantage of the guerilla approach is that it helped us ensure we were designing for the furthest first it enabled us to reach those with most to gain from changes in how the gig economy currently operates we struggled to find such people through a traditional recruitment agency unsurprisingly these most vulnerable workers don t tend to be those who have time to seek out these opportunities lastly the frank conversations gave us a plethora of powerful quotes they helped to ground our conversations with key stakeholders including policymakers in the lived experiences of the workers they also captured the media s attention from the guardian telegraph and even as far as malaysia the gig economy feels like quick sand and you need a lot of support to get out of it cleaner london since working gigs i have put on a stone i m not using any of my muscles driver stoke on trent i do not have the time to improve my skills because my number one priority is to be earning enough to survive micro tasker birmingham now that the voices of the gig workers we spoke with and our recommendations are out there in the world we re really encouraged that there are organisations who are already keen to take some of our proposals forward we hope to see them start to become a reality soon and therefore improve support for all gig workers to help them live with financial security dignity and dreams with this in mind if you feel you are in a position to potentially implement some of the ideas raised in our report please get in touch related posts ending the app trap why and how we need to reform the gig economy jacob ohrvik stott sorry we missed you shows urgent need for safety nets for gig economy workers hannah kitcher survival of the fittest piecemeal work and management by algorithm jacob ohrvik stott doppelgängers and disco balls better work at techfestival 2019 jacob ohrvik stott from gladstone pottery to the gig economy jacob ohrvik stott safety nets for gig workers kapila perera the ada lovelace institute now maintains this site to ensure doteveryone s work remains in the public realm contact the ada lovelace institute email protected doteveryone s privacy policy registered charity 1146972 doteveryone is registered in england and wales company no 06960661