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job application for inside account manager emea at github 1 capture 29 nov 2022 oct nov dec 29 2021 2022 2023 success fail about this capture timestamps the wayback machine http web archive org web 20221129173606 https boards greenhouse io github jobs 4564514 apply now inside account manager emea at github view all jobs amsterdam the netherlands github helps companies and organizations succeed by allowing them to build better software together the revenue team is looking for an inside account manager to develop manage and grow relationships with github s existing customer base of businesses the account management team plays a pivotal role in the retention and overall satisfaction and trust of our customers as well as expand our product footprint with these customers the ideal candidate will have sales and relationship management experience combined with a passion for learning about the github platform and our competitive advantages and building strong connections with our customers responsibilities actively work to maintain strong relationships with github s existing customer base while identifying opportunity for growing adoption work cross functionally and collaboratively with internal teams sales customer success deal desk ops to ensure timely renewals innovate and iterate on the contract renewal process to retain and grow customers while mitigating churn work with github tools and technology to keep accurate customer and forecast information partner with the solutions engineering team to ensure technical accuracy and delivery to customers understand how customers are using github and collaborate with them to ensure they get the most out of the github platform learn about customer s successes and challenges share customer feedback with github and advocate for customer interests mandatory qualifications 2 years of proven renewals experience sales account management and or consulting experience managing saas accounts curiosity and drive to understand customer business goals anticipate future needs and identify solutions strong customer orientation dedication and passion for delivering a great customer experience ability to assess and understand customer needs problem solving around technical product and business questions excellent communication and writing skills collaborative and team oriented interested in git and github salesforce experience preferred qualifications knowledge of git and github workflows strong and technical aptitude and ability to become deeply fluent in github s technology and the industry high energy and positive attitude ability to take initiative and build customer trust with empathy comfortable working in a fast paced and dynamic environment flexible ability to work across different time zones and able to think quickly willing to go the extra mile with a strong work ethic self directed and resourceful location in this role you can work remotely from anywhere in the netherlands or onsite in github s amsterdam office li remote who we are github is the developer company we make it easier for developers to be developers to work together to solve challenging problems and to create the world s most important technologies we foster a collaborative community that can come together as individuals and in teams to create the future of software and make a difference in the world leadership principles customer obsessed trust by default ship to learn own the outcome growth mindset global product global team anything is possible practice kindness why you should join at github we constantly strive to create an environment that allows our employees hubbers to do the best work of their lives we ve designed one of the coolest workspaces in san francisco hq where many hubbers work snack and create daily the rest of our hubbers work remotely around the globe check out an updated list of where we can hire here https github com about careers remote we are also committed to keeping hubbers healthy motivated focused and creative we ve designed our top notch benefits program with these goals in mind in a nutshell we ve built a place where we truly love working we think you will too github is made up of people from a wide variety of backgrounds and lifestyles we embrace diversity and invite applications from people of all walks of life we don t discriminate against employees or applicants based on gender identity or expression sexual orientation race religion age national origin citizenship disability pregnancy status veteran status or any other differences also if you have a disability please let us know if there s any way we can make the interview process better for you we re happy to accommodate please note that benefits vary by country if you have any questions please don t hesitate to ask your talent partner apply for this job required first name last name email phone location city resume cv drop files here attach dropbox google drive or enter manually file types pdf doc docx txt rtf cover letter drop files here attach dropbox google drive or enter manually file types pdf doc docx txt rtf linkedin profile website github profile what is your github handle in which of the following countries are you legally authorized to work in australia austria canada alberta british columbia ontario quebec denmark germany india ireland japan new zealand netherlands spain sweden switzerland united kingdom england northern ireland scotland and wales none will you now or in the future require visa sponsorship for employment yes no if you answered yes please provide more information please provide your current location why do you want to work at github why do you feel you would be a fit for this role have you ever worked remotely before what do you think are some of the challenges of working remotely and how would you address them how did you hear about this job do you currently or have you ever worked for linkedin microsoft or one of microsoft s affiliates please select yes i currently work for linkedin microsoft or one of microsoft s affiliates yes i have previously worked for linkedin microsoft or one of microsoft s affiliates no i have not worked for linkedin microsoft or one of microsoft s affiliates if yes which company and in what capacity please acknowledge that you ve read the github candidate privacy policy github candidate privacy policy yes no who is your current employer n a if not applicable international demographic questions as a part of github s continuing effort to improve the gender diversity of its workforce we re asking you to voluntarily self identify your gender providing this information will not affect your application for employment or be considered by github as a part of its hiring decision gender select one male female i don t wish to answer github has my consent to collect store and process my data for the purpose of considering me for employment and for up to 365 days thereafter powered by read our privacy policy