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description=Learn what to do if your Apple TV doesn’t turn on or shows a black screen. ;

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if your apple tv doesn t turn on or shows a black screen apple support 125 captures 07 nov 2014 19 sep 2026 feb mar apr 05 2022 2023 2024 success fail about this capture timestamps the wayback machine http web archive org web 20230305000045 https support apple com en us ht200197 global nav open menu global nav close menu apple shopping bag search support cancel apple store mac ipad iphone watch airpods tv home only on apple accessories support shopping bag cancel if your apple tv doesn t turn on or shows a black screen learn what to do if your apple tv doesn t turn on or shows a black screen if you turn on match dynamic range or match frame rate apple tv automatically determines which dynamic ranges or frame rates your tv supports you might experience a black or flickering screen as your tv switches between formats when playback starts or stops try these steps if you experience a black screen that is unrelated to switching the apple tv format try these steps after each step check if your issue has been resolved unplug both ends of the hdmi cable then firmly plug them back in or try using a different hdmi cable to see if the cable causes the issue for hdmi 2 1 use an ultra high speed hdmi cable for hdmi 2 0 use a premium high speed cable then in the tv menu make sure that you select the hdmi input that matches the hdmi port connected to the apple tv unplug your tv and your apple tv from power then plug both back in try a different hdmi port on your tv starting with hdmi 1 or input 1 check your tv manual for further assistance if you re using a receiver or an hdmi switch one of these might be the issue connect your apple tv directly to the tv instead of using the receiver or hdmi switch if the apple tv home screen now appears connect your receiver or hdmi switch one at a time after each additional device is connected check that the home screen still appears on your tv check your receiver manual for further assistance if the apple logo appears and then a black screen press and hold the back button and volume down button for 6 seconds then release your apple tv will switch to a new resolution every 20 seconds select ok to choose a resolution or cancel to quit still need help if a warning symbol appears on apple tv follow these steps if a warning symbol doesn t appear but the apple tv status light is on or flashing reset your apple tv if your apple tv doesn t show any status light or continues showing a flashing status light contact apple support information about products not manufactured by apple or independent websites not controlled or tested by apple is provided without recommendation or endorsement apple assumes no responsibility with regard to the selection performance or use of third party websites or products apple makes no representations regarding third party website accuracy or reliability contact the vendor for additional information published date december 08 2022 helpful yes no character limit 250 please don t include any personal information in your comment maximum character limit is 250 submit thanks for your feedback start a discussion in apple support communities ask other users about this article see all questions on this article apple footer apple support if your apple tv doesn t turn on or shows a black screen united states copyright 2023 apple inc all rights reserved privacy policy terms of use sales and refunds site map