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ulation payment and shipping may require a jetpack connection to function if you enable those features the jetpack specific terms also apply extensions the software in the extensions available in the woo marketplace is licensed under the gnu general public license gpl extensions may have their own requirements like requiring a connection to their servers in order to provide their services and terms that apply compatibility access updates and support when you purchase paid services from woocommerce com you ll receive access to any necessary downloads along with updates and support as described in our support policy for those paid services for a period of one year starting on the date of your purchase once your year is up you ll need to renew your subscription if you d like continued access to updates or support or if you need to download any files again when you purchase woo paid services as part of a jetpack subscription or bundle you ll have access to them as long as you have an active jetpack plan please note that extensions and themes are purchased and handled separately and may function independently while many work well in tandem that may not always be the case d woopay woopay is a service that facilitates faster checkouts on sites using woo by enabling you to save some of your information such as shipping and payment information for future purchase s sites using woocommerce may offer you the ability to use woopay if you elect to use woopay your payment method information will be saved for use on any site that has integrated woopay to take advantage of woopay for future purchases you must use the same web browser that you used to sign up for woopay and must not have cleared your cookies or you must select the option to checkout with woopay you agree to follow any other steps we require to help verify your identity as part of the enrollment or purchase process including via email or sms text message confirmations enrolling in woopay will create a woopay account for you if you don t already have one you must keep your woopay information accurate and up to date you can update your woopay information by accessing your woopay dashboard using the email and phone number you signed up with you should only use woopay on a device that you own or control and it is your responsibility to prevent others from accessing your device s web browser to help prevent unauthorized purchases through woopay even when your saved woopay information is used for a transaction the transaction remains only between you and the merchant requesting the deletion of your woopay information will not cancel any transactions you have already made or terminate any subscriptions you have already enrolled in to cancel a transaction or terminate a subscription you must contact the merchant directly e jetpack jetpack supercharges your site by connecting to our infrastructure either via a jetpack connection or via various jetpack plugins developed by automattic like jetpack jetpack boost and jetpack search to take advantage of the valuable features of jetpack your website is synced with our servers as described on our what data does jetpack sync support page any content you publish on a self hosted website connected to jetpack jetpack content remains under your ownership and control features and enhanced distribution jetpack includes various features some of which are on by default when you activate jetpack and others that you need to enable manually you can see your active features and choose which to activate or deactivate on your dashboard the enhanced distribution feature is on by default and aggregates public jetpack content to the wordpress com firehose you can disable this at any time by following these instructions if you leave this feature activated you grant us permission to display your jetpack content on wordpress com license by using jetpack you grant us access to your website s servers for the purpose of backing up taking measures to protect and scanning your jetpack content and restoring files and database information which may include access details for multiple servers or accounts for each website that we backup jetpack may temporarily install extra software on your website to back up your website and scan it for security vulnerabilities in order to address security vulnerabilities we may automatically update your version of jetpack or access your website to remove malicious code we may also manually access your site to troubleshoot your support requests or if there s an emergency you agree that we may scan your website and compile aggregated anonymized statistics for our internal use such as to optimize jetpack s performance you grant us a worldwide royalty free transferable sub licensable non exclusive license to use reproduce modify distribute adapt publicly display publish copy and store jetpack content for the purpose of providing and improving our products and services and promoting your website content this license also allows us to make any publicly posted content available to select third parties through firehose for example so that these third parties can analyze and distribute but not publicly display the content through their services prohibited uses your website and jetpack content must comply with jetpack s service guidelines f jetpack crm jetpack crm is an open source customizable customer relationship management tool built specifically for wordpress sites jetpack crm core is free to install and you can extend the functionality by purchasing premium extensions access updates and support when you purchase a jetpack crm paid service you ll receive access to any necessary downloads along with updates and support for which this support policy applies for those paid services for a period of one year starting on the date of your purchase once your year is up you ll need to renew your subscription if you d like continued access to updates or support or if you need to download any files again reseller program if you use our white label option or participate in our reseller program which allows you to sell jetpack crm as your own product and optionally under your own branding these terms and conditions apply our reseller program is priced based on the number of copies you intend to sell we don t provide direct support for end users of any licenses you sell as part of our reseller program unless you participate in our reseller program you re not allowed to sell our system or extensions g vaultpress vaultpress is a subscription based security and backup service for self hosted wordpress websites vaultpress will back up your wordpress content e g your wordpress database plugins themes and uploads as well as some additional files as described in this introduction to vaultpress vaultpress content access if you lose access to your wordpress com account you may not be able to access your vaultpress content license by using vaultpress you grant us access to your website s servers for the purpose of backing up and securing your vaultpress content and restoring files and database information which may include access details for multiple servers or accounts for each website that we backup to address security vulnerabilities we may automatically update your version of vaultpress or access your website to remove malicious code we may also manually access your site to troubleshoot your support requests or if there s an emergency you agree that we may scan your website and compile aggregated anonymized statistics for our internal use to optimize the vaultpress service you also grant us a worldwide royalty free transferable sub licensable and non exclusive license to use reproduce modify distribute adapt and store your vaultpress content for the purpose of operating and improving our products and services h blaze and blaze pro blaze and blaze pro enable you to advertise on some of the millions of pages across our services for example blaze campaigns may be shown on wordpress com tumblr and sites enrolled in wordads if you use blaze which may be available through our other services or blaze pro you must comply with our advertising policy where we invoice you for your campaigns you will pay all amounts due within thirty 30 days from your receipt of invoice i beeper beeper is a unified inbox and single app for all major messaging networks for your use of beeper the beeper terms of use also apply if you d like to learn about how we handle the information you provide us when you use beeper please refer to the beeper privacy policy j ecommerce services we offer services via woo wordpress com and jetpack that enable you to sell items goods content services etc receive payments on your website or otherwise earn money like woopayments woopay and the payments feature collectively ecommerce services if you use ecommerce services the terms in this subsection apply along with the terms for any underlying service that you use your responsibilities you have control over your store and with great power comes great responsibility we re not involved in your relationships or transactions with any customer or potential customer and you re solely responsible for all of your ecommerce activities among other things this means that you may only use ecommerce services for legitimate transactions with your customers must comply with all applicable laws such as those relating to automatic renewal providing consumer disclosures issuing the appropriate receipts etc and agree not to engage in unfair deceptive or abusive acts or practices are responsible for all products and services you provide including delivery support refunds returns providing any appropriate warnings and ensuring all information you provide is accurate complete and current must accurately communicate product and transaction details set expectations appropriately and fulfill all commitments you ve made are responsible for payment of all applicable taxes relating to your ecommerce activities and your use of ecommerce services you must collect report and or pay the correct amounts to the appropriate authorities if applicable and if needed tell your customers about any taxes they may be required to pay and issue appropriate invoices are responsible for acquiring appropriate consent to process customer transactions giving customers confirmation or receipts for each charge verifying customers identities and determining a customer s eligibility and authority to complete transactions must provide contact information so customers can contact you with questions or complaints must maintain fair and legally compliant return refund cancellation and adjustment policies and clearly explain how customers can request a refund are responsible for all questions complaints disputes including chargebacks refunds reversals or fines that arise from your use of ecommerce services should not encourage customers to submit chargebacks are responsible for investigating any transaction you believe may be erroneous suspicious or prohibited by law or otherwise pose unacceptable compliance risks to us or you and if appropriate obtaining adequate information and assurances from your customer before fulfilling or completing the transaction are solely responsible for ensuring that your transactions with customers comply with applicable export import and sanctions laws and regulations including obtaining any required licenses or other authorizations or making required filings must comply with payment card industry data security standard pci dss if applicable to you must promptly notify us via email if you receive any inquiry or action from a government or regulatory agency such as the federal trade commission or a state attorney general that s related to your use of ecommerce services prohibited uses you may not use ecommerce services for any unlawful purposes in furtherance of illegal activities or in a manner that is unfair deceptive exposes us or customers to unreasonable risks or does not disclose important terms of a transaction in advance among other things this means that ecommerce services cannot be used in from by or for the benefit of a country organization entity or person embargoed or blocked by any government including those on sanctions lists identified by the united states office of foreign asset control ofac if you re using ecommerce services you must observe all store guidelines and if hosted on wordpress com the user guidelines as well if you re using ecommerce services to sell cbd and other hemp derived products using woo you must follow the woo guidelines for cbd and other hemp derived products we may terminate your access to our services or force refunds where possible to your subscribers and customers without notice to you if we determine in our sole discretion that your use violates the agreement or if a payment processor or regulatory authority requires it fees and negative balances in some cases you pay us fees relating to the ecommerce services you use for example the fee for the payments feature is a percentage which depends on your plan of the revenue your website generates through the payment feature and when you use the feature you authorize stripe to direct payment of that percentage to us as another example if you use woopayments there are transaction fees and dispute fees please note that we have no obligation to reimburse or refund these revenue based fees when you issue refunds to your subscribers or customers if you have a negative account balance for example because of fraud chargebacks or other operational issues or we re obligated to pay or collect any fees relating to your ecommerce activities or your use of ecommerce services you re responsible for those losses and fees and we may collect payment for those losses and fees tax calculations while some ecommerce services allow you to include sales taxes in transactions for example tax calculations may be provided by taxamo you shouldn t rely solely on these features we work to keep our documents and tools up to date but tax laws change rapidly and we can t guarantee that tax calculations you receive through or in connection with our services are complete and accurate tax laws also differ from jurisdiction to jurisdiction and may be interpreted differently by different authorities we recommend consulting with a tax professional for your specific tax situation to assess the tax rates you should charge if we re obligated to pay or collect taxes on your ecommerce activities or your use of ecommerce services you re responsible for these taxes and we may collect payment for them from you third party services you may decide to use third party services like stripe or paypal to collect payment or easypost to manage shipping please note that woopayments is powered by stripe if you use woopayments or any third party services some of your and your customers data may be submitted directly to or passed to the respective third party and the respective third party ...