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etpack content and restoring files and database information which may include access details for multiple servers or accounts for each website that we backup jetpack may temporarily install extra software on your website to back up your website and scan it for security vulnerabilities in order to address security vulnerabilities we may automatically update your version of jetpack or access your website to remove malicious code we may also manually access your site to troubleshoot your support requests or if there s an emergency you agree that we may scan your website and compile aggregated anonymized statistics for our internal use such as to optimize jetpack s performance you grant us a worldwide royalty free transferable sub licensable non exclusive license to use reproduce modify distribute adapt publicly display publish copy and store jetpack content for the purpose of providing and improving our products and services and promoting your website content this license also allows us to make any publicly posted content available to select third parties through firehose for example so that these third parties can analyze and distribute but not publicly display the content through their services prohibited uses your website and jetpack content must comply with jetpack s service guidelines f jetpack crm jetpack crm is an open source customizable customer relationship management tool built specifically for wordpress sites jetpack crm core is free to install and you can extend the functionality by purchasing premium extensions access updates and support when you purchase a jetpack crm paid service you ll receive access to any necessary downloads along with updates and support for which this support policy applies for those paid services for a period of one year starting on the date of your purchase once your year is up you ll need to renew your subscription if you d like continued access to updates or support or if you need to download any files again reseller program if you use our white label option or participate in our reseller program which allows you to sell jetpack crm as your own product and optionally under your own branding these terms and conditions apply our reseller program is priced based on the number of copies you intend to sell we don t provide direct support for end users of any licenses you sell as part of our reseller program unless you participate in our reseller program you re not allowed to sell our system or extensions g vaultpress vaultpress is a subscription based security and backup service for self hosted wordpress websites vaultpress will back up your wordpress content e g your wordpress database plugins themes and uploads as well as some additional files as described in this introduction to vaultpress vaultpress content access if you lose access to your wordpress com account you may not be able to access your vaultpress content license by using vaultpress you grant us access to your website s servers for the purpose of backing up and securing your vaultpress content and restoring files and database information which may include access details for multiple servers or accounts for each website that we backup to address security vulnerabilities we may automatically update your version of vaultpress or access your website to remove malicious code we may also manually access your site to troubleshoot your support requests or if there s an emergency you agree that we may scan your website and compile aggregated anonymized statistics for our internal use to optimize the vaultpress service you also grant us a worldwide royalty free transferable sub licensable and non exclusive license to use reproduce modify distribute adapt and store your vaultpress content for the purpose of operating and improving our products and services h blaze and blaze pro blaze and blaze pro enable you to advertise on some of the millions of pages across our services for example blaze campaigns may be shown on wordpress com tumblr and sites enrolled in wordads if you use blaze which may be available through our other services or blaze pro you must comply with our advertising policy where we invoice you for your campaigns you will pay all amounts due within thirty 30 days from your receipt of invoice i beeper beeper is a unified inbox and single app for all major messaging networks for your use of beeper the beeper terms of use also apply if you d like to learn about how we handle the information you provide us when you use beeper please refer to the beeper privacy policy j ecommerce services we offer services via woo wordpress com and jetpack that enable you to sell items goods content services etc receive payments on your website or otherwise earn money like woopayments woopay and the payments feature collectively ecommerce services if you use ecommerce services the terms in this subsection apply along with the terms for any underlying service that you use your responsibilities you have control over your store and with great power comes great responsibility we re not involved in your relationships or transactions with any customer or potential customer and you re solely responsible for all of your ecommerce activities among other things this means that you may only use ecommerce services for legitimate transactions with your customers must comply with all applicable laws such as those relating to automatic renewal providing consumer disclosures issuing the appropriate receipts etc and agree not to engage in unfair deceptive or abusive acts or practices are responsible for all products and services you provide including delivery support refunds returns providing any appropriate warnings and ensuring all information you provide is accurate complete and current must accurately communicate product and transaction details set expectations appropriately and fulfill all commitments you ve made are responsible for payment of all applicable taxes relating to your ecommerce activities and your use of ecommerce services you must collect report and or pay the correct amounts to the appropriate authorities if applicable and if needed tell your customers about any taxes they may be required to pay and issue appropriate invoices are responsible for acquiring appropriate consent to process customer transactions giving customers confirmation or receipts for each charge verifying customers identities and determining a customer s eligibility and authority to complete transactions must provide contact information so customers can contact you with questions or complaints must maintain fair and legally compliant return refund cancellation and adjustment policies and clearly explain how customers can request a refund are responsible for all questions complaints disputes including chargebacks refunds reversals or fines that arise from your use of ecommerce services should not encourage customers to submit chargebacks are responsible for investigating any transaction you believe may be erroneous suspicious or prohibited by law or otherwise pose unacceptable compliance risks to us or you and if appropriate obtaining adequate information and assurances from your customer before fulfilling or completing the transaction are solely responsible for ensuring that your transactions with customers comply with applicable export import and sanctions laws and regulations including obtaining any required licenses or other authorizations or making required filings must comply with payment card industry data security standard pci dss if applicable to you must promptly notify us via email if you receive any inquiry or action from a government or regulatory agency such as the federal trade commission or a state attorney general that s related to your use of ecommerce services prohibited uses you may not use ecommerce services for any unlawful purposes in furtherance of illegal activities or in a manner that is unfair deceptive exposes us or customers to unreasonable risks or does not disclose important terms of a transaction in advance among other things this means that ecommerce services cannot be used in from by or for the benefit of a country organization entity or person embargoed or blocked by any government including those on sanctions lists identified by the united states office of foreign asset control ofac if you re using ecommerce services you must observe all store guidelines and if hosted on wordpress com the user guidelines as well if you re using ecommerce services to sell cbd and other hemp derived products using woo you must follow the woo guidelines for cbd and other hemp derived products we may terminate your access to our services or force refunds where possible to your subscribers and customers without notice to you if we determine in our sole discretion that your use violates the agreement or if a payment processor or regulatory authority requires it fees and negative balances in some cases you pay us fees relating to the ecommerce services you use for example the fee for the payments feature is a percentage which depends on your plan of the revenue your website generates through the payment feature and when you use the feature you authorize stripe to direct payment of that percentage to us as another example if you use woopayments there are transaction fees and dispute fees please note that we have no obligation to reimburse or refund these revenue based fees when you issue refunds to your subscribers or customers if you have a negative account balance for example because of fraud chargebacks or other operational issues or we re obligated to pay or collect any fees relating to your ecommerce activities or your use of ecommerce services you re responsible for those losses and fees and we may collect payment for those losses and fees tax calculations while some ecommerce services allow you to include sales taxes in transactions for example tax calculations may be provided by taxamo you shouldn t rely solely on these features we work to keep our documents and tools up to date but tax laws change rapidly and we can t guarantee that tax calculations you receive through or in connection with our services are complete and accurate tax laws also differ from jurisdiction to jurisdiction and may be interpreted differently by different authorities we recommend consulting with a tax professional for your specific tax situation to assess the tax rates you should charge if we re obligated to pay or collect taxes on your ecommerce activities or your use of ecommerce services you re responsible for these taxes and we may collect payment for them from you third party services you may decide to use third party services like stripe or paypal to collect payment or easypost to manage shipping please note that woopayments is powered by stripe if you use woopayments or any third party services some of your and your customers data may be submitted directly to or passed to the respective third party and the respective third party s terms of service privacy policy and other policies may apply for example payments requires a stripe account to manage payments and when you use stripe you agree to their terms and policies please note that third party services may also charge you fees to use or access their services as stripe does for payments while we may license you relevant extensions w e re not involved in any third party services tied to those extensions we may nonetheless facilitate transactions or communication with the third party service provider for example we may on your behalf receive notices or forms relating to your stripe account some of these third party services may be enabled by default but you can disable them before launching your store if you don t want to use them more on woopayments specifically as part of woopayments we may use certain third parties to fulfill our obligations to you including integrating with payment processing third parties you may be subject to the terms and conditions of those third parties and using woopayments means you agree to comply with those terms and conditions in particular you cannot use woopayments to enable any person including you to benefit from restricted businesses or activities if we use another third party to fulfill these services you authorize us to share your payment method information with an alternative third party payment processor that is or will be integrated into woopayments we may refuse condition or suspend any transaction or account including your use of woopayments if we believe you have violated the agreement or that your activities or transactions expose you us or others to unacceptable risks as determined by us in our sole discretion we acknowledge responsibility for the security of cardholder data we store process or transmit on behalf of woopayments users where that data is within our possession or control and subject to the applicable requirements of the payment card industry data security standard pci dss you authorize us to share data relating to woopayments with the applicable payment processing third party for their use in accordance with their privacy policy please refer to our privacy policy for details on how we otherwise collect use and disclose data made available to us as part of woopayments we may also offer you the ability to process certain transactions in person through an in person payments feature as part of this feature you may purchase or we may provide you with a point of sale pos terminal these pos terminals are manufactured by third parties and are provided as is and with all faults neither we nor the third party manufacturer offers you any warranty on these products if you receive a pos terminal you agree to a use it for your own lawful commercial purposes only and not for any personal family or household use b the stripe terminal services terms and stripe terminal purchase terms as applicable c comply with all applicable international and national laws and regulations including applicable customs or export control laws or regulations d use it only within the country that we shipped it to except that you may use a terminal that was shipped to the european economic area in another country in the european economic area if that country is supported e ensure the latest operating system is running on the pos terminal and that all applicable security updates and patches have been installed f maintain a current woocommerce account to be used in conjunction with the pos terminal g refrain from making any unauthorized modifications or alternations to the pos terminal and h if you obtain equipment software or accessories branded by verifone and shipped to you to an address in the united kingdom or european economic area you agree to comply with the verifone minimum terms as applicable you ll be responsible for all shipping and handling charges for the pos terminal specified during the ordering process we may restrict availability based on your region or limit the quantity of p...
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