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author=webcoordinator@msd.govt.nz;
keywords=review, decision, rod, medical, appeal, agree;
description=If you don t agree with a medical decision we ve made, you can challenge it and our decision can be reviewed. This is called a review of a medical decision . This can end up going to a Medical Appeals Board for review.;

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s and other costs we can help with seniors travelling overseas how to apply payment rates and dates overseas pensions income and other info for seniors caring caring for someone else s child or someone with a health condition injury or disability urgent or unexpected costs dental glasses car repairs fridge washing machine funeral or other urgent costs you need help with children childcare school uniforms stationery having a baby and other costs if you have children moving to new zealand payments you can get from us settling into nz overseas pensions and more benefits and forms a z list of benefits forms benefit rates close on a benefit on a benefit homepage overview check out what you need to do when you re getting a benefit or other payment from us something s changed address contact details overseas travel childcare relationship or anything else that s changed income declare income and income deduction tables childcare change in your childcare situation continue childcare payments cohort entry schools and other childcare information going overseas travelling or moving overseas may affect your payments re apply review or renew re apply for a payment review circumstances renew medical certificate and more payments check or stop your payments payment cards and other information debt check your debt repayments and other debt information rights and responsibilities our commitment to you obligations complaints benefit fraud and more close housing housing homepage overview find out how we can help you with housing nowhere to stay get help if you have nowhere to stay right now find a house find out where to look for private housing or apply for public social housing living in your home get help with accommodation costs and advice on any housing issues and public housing tenancies moving house find out how we can help if you re moving house close go to the work and income home page search when autocomplete results are available use up and down arrows to review and enter to select login menu online services show online services submenu apply online apply for nz super mymsd check what you might get kimi mahi mai find a job list a job vacancy help with online services work show work submenu get ready to work show get ready to work submenu find jobs show find jobs submenu working show working submenu lost your job show lost your job submenu start your own business show start your own business submenu benefits and payments show benefits and payments submenu carers show carers submenu caring for someone with a health condition injury or disability caring for a child with a disability caring for someone else s child children show children submenu childcare having a baby school costs caring for someone else s child emergencies show emergencies submenu civil defence payment rural assistance payment enhanced taskforce green health and disability show health and disability submenu vehicle modification contraception counselling dental treatment glasses house modification medical alarms prescriptions and health practitioner costs residential care travel costs living expenses show living expenses submenu heating and power bills managing your money public transport fares you re not working show you re not working submenu redundancy health condition or disability fired or left deported to nz released from prison relationships show relationships submenu break up family breakdown violent relationships seniors show seniors submenu find out if you can get nz super or veteran s pension nz superannuation veteran s pension supergold card other payments urgent costs show urgent costs submenu food accommodation power gas and water bills or heating dental treatment glasses whiteware medical costs house repairs and maintenance car repairs bereavement fire or theft moving to nz show moving to nz submenu overseas pensions on a benefit show on a benefit submenu changes and income show changes and income submenu income change housing details relationships change bank account child enters or leaves your care change contact details going overseas show going overseas submenu on a benefit nz super or veteran s pension re apply review or renew show re apply review or renew submenu re apply for jobseeker support re apply for sole parent support re apply for tas renew medical certificate or information review of circumstances review of annual income obligations show obligations submenu jobseeker support obligations supported living payment obligations sole parent support obligations when you don t meet your obligations payments show payments submenu check your payments changes to your payments money management for youth clients stop your payments stop your childcare payments payment cards debt show debt submenu repay debt while on benefit or pension repay debt if not on benefit or pension childcare show childcare submenu change in circumstances reviewing childcare subsidy payments confirm oscar payments every term stop childcare childcare absences move to oscar extending childcare having another child arrest warrants your rights and responsibilities show your rights and responsibilities submenu your obligations have someone act on your behalf fraud and investigations our commitment to you housing show housing submenu nowhere to stay show nowhere to stay submenu emergency housing escaping family violence leaving prison find a house show find a house submenu who can get public housing apply for public housing waiting for public housing accepting a public housing offer living in your home show living in your home submenu housing costs living in public housing staying in emergency housing show staying in emergency housing submenu moving house show moving house submenu bond grant accommodation security cover grant accommodation costs in advance grant moving costs grant tenancy costs cover transition to alternative housing grant transfer to another public housing property benefits rates and forms show benefits rates and forms 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this site show about this site submenu accessibility privacy disclaimer and copyright information online security employers show employers submenu recruitment show recruitment submenu list a vacancy hire an lsv graduate hire disabled people or people with health conditions shortlisting pre employment drug testing make an employment offer hiring migrant workers extra support and training show extra support and training submenu flexi wage apprenticeship boost mana in mahi skills for industry support once your employee starts work mainstream programmes modifications to your workplace industry partnerships redundancy support emergencies and adverse events employee debt home about work and income feedback and complaints review of a medical decision warning your device is running android version 7 or below from september you may experience issues accessing our website we recommend using the firefox browser about work and income contact us our services our privacy notice feedback and complaints making a complaint review of a decision review of a medical decision online surveys news careers at work and income review of a medical decision if you don t agree with a medical decision we ve made you can challenge it and our decision can be reviewed this is called a review of a medical decision this can end up going to a medical appeals board for review if you want to challenge a decision about something that s not medical there are different rules and processes for this review of a decision not medical kinds of decisions you can challenge you can challenge medical decisions about whether you qualify for jobseeker support supported living payment on the grounds of a health condition illness or disability child disability allowance veteran s pension if you re under 65 and have a medical condition injury or disability not related to your service you can also challenge medical decisions about your obligations eg work or drug testing obligations while you re on jobseeker support supported living payment either on the grounds of a health condition illness or disability or caring for a person at home sole parent support a partner of someone who s on a main benefit eg jobseeker support supported living payment sole parent support emergency benefit how to apply for a medical review information you need to apply within 3 months of being told of our decision this time limit can be extended if there s a good reason if you apply late for a review before you start first call us to talk about the decision you re challenging and what you don t agree with we may be able to fix it over the phone apply for a medical review of decision if we can t fix it over the phone you can fill out a medical appeals board hearing application once you ve completed it you can hand it in or post it to your nearest service centre download the medical appeals board hearing application pdf 587 78kb if you can t print the form call us on 0800 559 009 and we ll send you one or pick one up from your nearest service centre what happens next after you apply we ll carry out an administrative review we ll do this with either a regional health and disability adviser or health practitioner this is where we take another look at the original information you gave us for the decision we ll see if we missed anything or made a mistake which means the decision should be different outcome of administrative review we ll send you a letter within 2 weeks letting you know whether we ve decided to change the decision or not if we change it we ll let you know what this will mean for you if we don t change it we ll lodge an appeal with the medical appeals board they ll take a fresh look at your case if we don t change the decision the medical appeals board will receive the appeal and contact you to set a date for a hearing we ll also send a report to the medical appeals board and send a copy of this to you as well the medical appeals board is made up of 3 independent health practitioners who either rehabilitate people when they have a health condition injury or disability or have some other expertise relevant to your case the hearing if you need help attending the hearing we can help with transport costs to and from the hearing wheelchair access an interpreter including a new zealand sign language interpreter or for you to take part by phone or a video call e g by zoom you can bring a support person advocate or lawyer with you to the hearing if you want just let us know beforehand you can also have a lawyer appear for you if you don t want to go yourself before the hearing takes place you can give us and the board any further medical documents or evidence you would like considered at the hearing the hearings usually last about one hour you or your advocate or lawyer can explain why you re unhappy with the decision and present whatever evidence you want board members can ask questions if you attend the hearing we ll also attend to explain how the original decision was made if you decide not to take part we won t either the board may ask you to have another medical examination we ll pay for this and any travel or other related costs if you don t want to be re examined you need to let the board know the outcome we ll send you a letter to let you know the medical appeals board s decision we ll also send you a copy of their final report we ll send this about 3 4 weeks after the hearing if the board agrees with you and the decision needs to be changed the service centre you ve been dealing with will put things right the decision of the medical appeals board is binding for you and us there s no right of appeal you can talk to us if you want something clarified if you apply late for a review usually you need to apply for a review of decision within 3 months of a decision being made we can accept later applications if there s a good and sufficient reason for the delay the medical appeals board will meet to consider your reasons for delay and may decide to go ahead with a hearing if it doesn t think your reason is good enough the original decision will stand reasons for delay could include you were unwell your health condition disability or stress impacted you problems related to language eg not reading or understanding english you didn t have access to the information you needed you didn t understand the decision and have now got advice from an advocate or lawyer waiting until a criminal prosecution related to this decision progressed you may have other reasons for the delay it s important you tell us about them so we can consider it at the hearing don t want to continue with your application if you don t want to continue with your review of decision application you can withdraw it at any time to do this you can either call us on 0800 559 009 and we ll put you in touch with the unit or person that s working on your application or contact the medical appeals board co ordinator as soon as possible you can find their phone number on the letter we sent you about the h...