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marketing on one platform across every channel cm com log in menu products back to main menu connect every channel your customers use one reliable connection campaigns channels apis discover connect activate marketing that acts on what customers actually do marketing campaigns marketing automation cxp predictions discover activate convert complete every transaction at the moment of decision payments tickets event tooling sign discover convert support ai resolves the routine your team handles what matters halo ai agents agent inbox discover support platform foundation always included customer context platform bring every customer interaction into one live context for your people and your ai to act on see the full platform channels back to main menu rcs for business rich cards carousels verified sender and read receipts the next generation of sms via api or platform whatsapp business the world s most used messenger for campaigns support payments and ai agents via api or platform voice cloud telephony ivr and ai voice agents fully integrated with the cm com platform via api or platform more channels sms email instagram facebook messenger viber telegram apple messages for business line one platform every channel every cm com product works across all channels run a halo ai agent on whatsapp rcs or voice whatever channel your customer is on explore the cm com platform apis back to main menu transactional apis business messaging api sms api voice api email api payments api verification apis one time password api verification api sign api mobile identity api developer resources build on the cm com platform with our apis sdks and developer tools see all developer tools industries back to main menu key industries retail ecommerce know what each customer needs before they ask live experiences fill seats build loyalty and bring them back next time tech media grow your platform by knowing your users better than they expect government education every message reaches the right citizen utilities logistics fewer calls to the contact center more customers who feel informed financial services compliant conversations that move customers forward customer successes lucardi moco museum yoursurprise randstad mepal kidream ai bmw group see all customer stories why cm com back to main menu trust proof security compliance customer stories partners awards sustainability about cm com our story investor relations management board press careers european by design cm com is headquartered in the netherlands and processes data within the eu full gdpr compliance by default not as an add on our sovereignty commitment resources back to main menu developers api documentation sandbox github knowledge blog events glossary knowledge center learning resources services customer support platform status integrations release notes from the blog the bar for voice ai is higher than you think here is what we rebuilt to clear it read article pricing talk to an expert sign in talk to an expert marketing software marketing on one platform across every channel in real time activate brings campaigns automation one to one personalization and conversational shopping together cxp predictions decides what each customer sees next and every send teaches the profile what works so your next campaign for new customers and loyal ones alike starts smarter than the last talk to an expert explore all features marketing teams using activate everything it takes to turn a message into a sale used together the more you run them the better they get marketing campaigns every channel your customers actually use email is the workhorse whatsapp rcs sms push and voice run on the same composer and the same workflow engine on cm com s own global messaging infrastructure explore channels personalization powered by cxp predictions forecasts written back as events every recipient sees a different message automatically web personalization runs on the same predictions deep dive marketing automation workflows that span channels visual builder standard and predicted triggers branch logic across email web and conversational channels in one flow see workflows conversational shopping a halo agent that sells recommends compares narrows down books hands off to support the second intent shifts from buying to fixing build an agent customer context platform the data layer everything reads from people households locations products predictions all connected real time included deep dive one platform not five tools all your marketing on one customer context most marketing teams run one tool for email another for automation another to personalize the website another for chat and lose half their time keeping them in sync on activate you run all of it in one place so you launch faster and stop waiting on integrations that break every channel reads from and writes to the same customer profile so your whole team is working from one view of the customer one place to run it all email automation web personalization and conversational shopping on one platform no stitching no second login one brain behind it every channel acts on the same cxp prediction per customer automatically it compounds what one campaign learns the next one uses so results build instead of resetting more relevant the longer you run most cdps hand you a contact with some attributes attached and it sits still the customer context platform keeps building it links each customer to their household products and behavior runs cxp predictions on top and updates the moment something happens marketing service and your ai agents all read the same live profile so the customer never feels like a stranger to one team and a regular to another a living profile not a static contact record focus on what they ll do next not just what they did each interaction sharpens your context and targeting the reason teams pick activate one workflow two thousand emails none of them the same cxp predictions forecasts what every customer will do next then writes the forecast back to the profile as an event email web the shopping assistant and conversational channels all subscribe to that event group customers by what they re about to do high intent loyal browsing about to lapse and each audience gets the message that fits per recipient a different message automatically campaigns and automation outbound made simple build one campaign and send it across email messaging and voice from a single place business users build in a drag and drop composer developers get the full api set the logic once and the platform runs it per customer it picks the channel each person uses and the moment they re most likely to open in their language and because cm com owns the messaging infrastructure deliverability carrier connections and compliance aren t third party problems the platform handles where it lands email drag and drop builder ip warming dmarc personalized per recipient whatsapp business platform two way conversations rich product cards rcs rich messaging carousels buttons carrier native sms global reach 1 000 connections time critical use voice outbound campaigns halo voice agents voip sip what marketing teams build on activate conversational commerce shopping assistant on whatsapp closes what email opened whatsapp broadcast personalized rich product carousels in the channel customers actually read predicted product email send the right product to the right person automatically every week replenishment automation reorder reminders fire at the predicted refill moment per customer web continuity site picks up the offer the email just sent same product same moment conversational commerce shopping assistant on whatsapp closes what email opened whatsapp broadcast personalized rich product carousels in the channel customers actually read predicted product email send the right product to the right person automatically every week replenishment automation reorder reminders fire at the predicted refill moment per customer web continuity site picks up the offer the email just sent same product same moment one customer view marketing is where it starts not where it stops activate runs on the customer context platform so the profile you market on is the same one your service team and your ai agents read from whether that s another cm com suite or your own service software connected in marketing and service people and ai all acting on one view of the customer instead of arguing over whose data is right marketing teams already running on activate with cm com s marketing solutions we have gained a much better understanding of who our visitors really are and we are constantly learning how to reach our target audience even better iris brouwer general manager read more through our partnership we at sligro delivered 30 million personalized promotions achieved a 5 increase in conversion rates and saw an 11 rise in location visits significantly advancing our mission to support food professionals in the hospitality industry sligro there are many factors that influence the trip you are looking for such as the travel group and the length of the trip with the ai decisioning engine we were able to offer a relevant and personalized offer to each customer selected from the large selection from across the travel group mike de block ceo bookit the ai decisioning engine of cm com provided corendon with a predictive solution for a personalized approach for almost every aspect in marketing communications more traditional channels such as print and telephone are also benefiting from these accurate predictions ed rice head of commercial see activate running on your data a 30 minute walk through with a cm com solutions architect bring your current marketing stack and we will show you what changes when cxp predictions becomes the brain across every channel explore all features marketing campaigns build and send across email whatsapp rcs sms and voice from one composer personalized per recipient multi language send time optimized per customer ip warming and dmarc built in read more marketing automation visual workflows that branch across channels triggered by rules or cxp predictions drag and drop builder predicted and standard triggers one flow across email web and chat read more customer context platform more than a cdp the live customer context your whole platform runs on connected model of the customer s world predicts what each customer does next built for ai to act on read more your next campaign should start smarter than your last every send on activate feeds one customer profile and cxp predictions reads all of it so relevance compounds the longer you run the better you know each customer and the more every message lands tell us your current stack and we ll show you what that changes talk to an expert explore all features about cm com blog pricing contact global sip trunking voice api mobile order online payments payment links payment methods payment terminals qr payments recurring payments shopper recognition transaction processing sms gateway api event ticketing musea parks seated ticketing business messaging api cash register chatbot connections conversational channels customer data platform email gateway api email campaigns event festival app halo mobile marketing cloud mobile service cloud one time password api payments platform sign ticketing privacy statement terms and conditions cookie policy sitemap investor relations choose your region select a region to show relevant information this may change the language our suggestion france français is your region not there global english africa south africa english asia china 中文 india english japan 日本語 singapore english united arab emirates english united arab emirates العربية europe belgium nederlands belgium français denmark dansk denmark english france français germany deutsch italy italiano netherlands nederlands spain español sweden svenska united kingdom english north america united states english is your region not there global english is this region a better fit for you go
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  • CM.com logo
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