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touchscreens have no hand edward tufte graphics press llc p o box 430 cheshire ct 06410 800 822 2454 0 licensing books online course et notebooks sculpture prints posters paper hogpen hill farms about licensing books online course et notebooks sculpture posters graph paper prints about et modern hogpen hill farms contact cart warning undefined variable topics in nas content live graphicspress wp content themes edwardtufte single type notebook php on line 24 touchscreens have no hand november 9 2011 edward tufte 6 comment s one reason i make sculpture is that i have stared long enough at the glowing flat rectangles of computer screens that show only flatland representations of real things i like to make real things and love the physicality of making sculpture that resides in the physical world of three space and time the surfaces of my work often express tool marks and hand marks growing out of the handcraft of artwork production these marks express the hand of the artwork and its makers when i talk about my sculptures on artist tours i unconsciously run my hands over the surface of the work and for smaller pieces pick them up and hold them these surfaces are complex luscious subtle responsive warm or cool and three dimensional to the touch all that micro physical information is made by the hand and is detected by hand and eye when the artwork is seen and touched there is no such hand in touchscreen computer devices the touchscreen has no texture variation has no physical surface information is dead flat reflects ambient light noise and features oily fingerprint debris when seen at a raking angle also the elegant sharp edges that encase many touchscreens require users to desensitize their hands in order to ignore the physical discomfort produced by the aggressive edges last year in cupertino i yelled at some people about touchscreens that paid precise attention to finger touches from the user but not to how the device in turn touches the hands of the user and produces divot edge lines in the flesh bret victor has some intriguing thoughts about why touchscreens should be worthy of the human hand here bret victor s beautiful essay is for me a celebration of the hand rather than about interface possibilities there are big engineering issues in creating even book like tactile experiences on or near screens since flat images require glowing hard flatland display surfaces a requirement contrary to tactile experiences perhaps there will be a few small steps toward tactility maybe tactility will become a feature in the endless feature cycle of devices dimensional compression is dimensional compression however and even those sentient beings that reside in string theory n space probably whine that their n 1 dimensional display device necessary to fit in their n 1 dimensional pockets fails to capture the rich experience of their real n space so instead let us give more time for doing physical things in the real world and less time for staring at and touching the glowing flat rectangle plant a plant walk the dogs read a real book go to the opera or hammer glowing hot metal in a blacksmith shop this video is also available on youtube and vimeo topics e t science comments zach says november 10 2011 at 11 45 am i cover my hard edged touchscreens in an ugly but comfortable layer of thick rubber alden says november 17 2011 at 1 22 pm different and cross purposes the video illustrates the raw energy required to give hand to something durable modifications in the physical world are energetically costly repeatability usually limits degrees of freedom uncooperative physical world flat and reflective antireflective coatings are intrusive and easily damaged curved is great except that now you reflect less at a greater range of angles input is no longer linear again uncooperative physical world these slabs of polished glass are designed to get out of the way of an infinitely ductile medium to which one can give mind their simplicity is essential to that process it s an amusing counterpoise reading a critique of physical discomfort produced by the aggressive edges and then watching a video of real hand damage those hammer blows and their attendant shocks more relevant would be to discuss how we adapt our hands to our tools and the sacrifices we make books and keyboards and dog leashes and shovels gray crawford says november 17 2011 at 1 32 pm how tightly does one hold a phone to produce divet lines in his hand my glowing rectangle is an iphone 4 and although containing non rounded edges is superbly comfortable to hold i agree that current touchscreen technology does not yet match the tactility of reality but i m hesitant to fault the technology for that what it attempts to do it does well it s not trying to replicate or recreate reality it s a completely different plane if you will you say that it s dead flat as if that is a negative quality the use of dead accomplishes to attach the inherent negative qualities of the word to flat having a screen be flat allows it to do exactly it s purpose to display anything and everything if physical buttons are used they are stuck their purpose cannot be changed after the fact if a developer has an idea for an app that would require the addition of another button they are unable to implement that idea because the hardware already exists touchscreens allow anything to be shown and therefore the only limit to what can be displayed and communicated is the resolution of the screen and the resolution of the developer s mind i agree that textural tactility is lost with current touchscreens but is the necessarily a bad thing what makes texture variation so necessary for the hands we are used to it because we evolved in a world that had texture so we have the necessary sensory apparatuses that doesn t mean however that something that doesn t have texture is inferior to something that does it s just that it s different ios is successful in creating a space where ideas can be communicated intuitively and human interaction with computers is understandable it s successful precisely with glowing rectangles austin kleon says november 17 2011 at 3 30 pm the cartoonist lynda barry has this great saying in the digital age don t forget to use your digits your hands are the original digital devices mister snitch says november 17 2011 at 4 21 pm i like to make real things and iove the physicality of making sculpture tiny error love has actually been spelled with a cap i rather than a small l looks exactly the same in a sans serif font only shows up when you switch to a serif that was a fine essay agree completely with your sentiments i have always felt that the current iphone was designed as an objet d art rather than something to be held in the hand nokia has a new smartphone out that appears much more hand friendly though i have not held one this is not an inconsequential matter anecdotal evidence suggests that the iphone tends to get dropped quite a lot more than say an old style telephone handset and the plastic handset suffered a drop with much less damage than a mostly glass iphone why is this so the classic phone handset was a series of hand friendly curves with hardly a straight line to be found the current iphone is primarily straight lines as you have pointed out some enterprising businesspeople have noticed this and offered a solution or at least a clumsy workaround part of the reason for all the droppage is also that the classic handset is larger more graspable than an iphone that s probably true and since no one wants to carry an object the size of a handset in their pocket making a larger iphone is not the answer but that fact merely brings us back to the central issue that the iphone is in urgent need of a redesign to make it hand friendly since it cannot be made larger pains must be taken with details such as the small curves and tactile surfaces that are urgently needed to reform a handsome but ultimately sterile and wrong headed design this all feels like a really bad design habit that apple has fallen into in recent years consider the original imac which broke the uninspired to put it mildly lockstep march of pc box design with a product that emphasized curves this was of course strictly for aesthetic purposes since obviously the imac was not held in the hand indeed the one part that was held in the hand the mouse was ironically done quite badly the second imac design of the floating monitor and cut in half bowling ball base was a worthy follow up to the original but after that all imacs became boring monolithic slabs a similar trajectory was followed by the iphone which went from fairly curvy to the slab in your hand design of present a return to the original iphone design however would be insufficient for apple the original product was curved yes but not very thoughtfully so all they really did was shave off the hard edges apple is now in a great position to gather anecdotal evidence about how their product is actually used and held and what causes their product to elude the grasp of so many hands apple can also at this point dare i say it learn from its competitors especially again from nokia and their new product which i linked earlier one thing that s evident from the nokia phone at a glance is that it curves downward which means it will fit more comfortably into the complementary curve of a human hand apple would object to this noting that this choice means that the phone will not sit flat on a desktop the question then is is the phone intended to sit on a desk or be held in a hand most of the time the answer i suspect is obvious but there s more to it than that the philips sonicare toothbrush is another product designed to be held in the hand but its maker also realized that making it round would also cause it to roll off any surface it was set down on their solution was a round handle with a subtle but well placed stop that prevents it from rolling once set down there have been many products in recent years that have seen considerable innovation in regards to basic hand usability gillette s high end turbo razors have well placed rubber grips and hardly a straight edge in sight except for the blades but even its blades swivel gently to conform to the curves of the face those are the kinds of details apple must master in order to get the physical aspect of this phone right i suppose they have up until now been concerned largely with their software interface and ecosystem which perform admirably for the most part the time has come to reconsider the most basic interface challenge that of holding it for long periods of time in comfort manskybook says november 17 2011 at 7 55 pm the tension is between uncomplicated and universal actions and the complex of tactile visual and haptic cues violins make beautiful sounds but torture their most devoted and talented players i was amazed when sitting in a recent concert to see how many violinists had chafing on their faces where they contacted the violin a shovel can easily be made more efficient by adding a couple of 90 degree bends in its handle but few shovels look like that and most shovelers prefer the straight easily stored and transported spade and protect their hands with gloves maybe while plunging the tool into its goal elegance and simplicity survive perfection is complex or around the corner sculptors are idealists our tool making tends instead to the pragmatic p o box 430 cheshire ct 06410 800 822 2454 or 1 203 272 9187 monday friday 10am 4pm est tufte graphicspress com about books online course hogpen hill farms contact we use cookies to ensure that we give you the best experience on our website if you continue to use this site we will assume that you are happy with it ok privacy policy
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