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customer service fuelcell energy skip to main content products 12 5 mw fuelcell energy block system 2 5 mw fuelcell energy block system 1 25 mw fuelcell energy block system applications power generation combined heat power microgrids biogas energy carbon capture electrolysis distributed hydrogen industries data centers food beverage manufacturing hospitals hydrogen fueling universities utilities wastewater treatment support customer service energy service agreements data insights blog resource center our company our mission sustainability partners press media events investors careers contact us products 12 5 mw fuelcell energy block system 2 5 mw fuelcell energy block system 1 25 mw fuelcell energy block system applications power generation combined heat power microgrids biogas energy carbon capture electrolysis distributed hydrogen industries data centers food beverage manufacturing hospitals hydrogen fueling universities utilities wastewater treatment support customer service energy service agreements data insights blog resource center our company our mission sustainability partners press media events investors careers contact us customer service technical support we ve got you covered with end to end commissioning services operation and ongoing support provided by fuelcell energy dependable support for the life of your system experienced technicians and engineers can assist with commissioning operation and ongoing system support customer service our dedicated account managers respond to the daily needs and questions you have about your system remote monitoring systems are monitored 24 7 by operation technicians at our global monitoring and control center gmcc technical support service technicians conduct proactive maintenance plans and are available for rapid on site support customer portal our online portal connects customers with a real time dashboard of their system s key performance metrics commissioning and operation fuelcell energy implements facility improvements by assembling a world class ecosystem of partners safe and timely installation performance testing and final commissioning complete project support remote monitoring and operation our fleet is monitored around the clock by the team at our global monitoring and control center gmcc 24 7 system operation and monitoring data driven insights to proactively anticipate issues analytical and diagnostic engineering support on site service and maintenance technicians work closely with our gmcc and engineering teams to keep your system running at peak performance regularly scheduled proactive maintenance plans on site support available experienced field service technicians global fleet local support our network of regional field service teams ensures rapid on site support customer portal a custom performance dashboard gives owners a full picture of generation metrics easy access to real time performance data monitor key metrics to continuously improve performance transparent operating data to anticipate and avoid issues critical parts inventory planning our team maintains an inventory of critical spare parts to maximize the uptime of your investment dedicated parts warehouse in torrington ct regionally stocked inventory of critical spare parts genuine oem parts designed and approved for our systems have questions talk to one of our application experts fuelcell energy s team is here to support you every step of the way we ll work to learn the details of your operation and recommend the best configuration to meet your goals let us know how we can help fuelcell energy delivers efficient affordable and clean solutions to enable a world empowered by clean energy for investors financial information stock information faqs contact investor relations more information careers contact us fuelcell energy data insights our mission industry resources carbon savings calculator hydrogen production calculator 2026 fuelcell energy inc all rights reserved data protection privacy policy legal cookies siemens and fuelcell energy collaborate to explore scalable fuel cell power solutions read more