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description= The only helpdesk with a natively integrated AI Agent. Deliver perfect customer experiences with the highest-performing platform. Start your free trial today.;
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intercom the only helpdesk designed for the ai agent era fin log in contact sales view demo start free trial product customers resources pricing log in contact sales view demo start free trial fin ai agent our ai agent and ai architecture trained specifically for customer service the only helpdesk designed for the ai agent era intercom is the only helpdesk with a natively integrated ai agent fin meaning every customer conversation improves the next one enabling perfect experiences that were never possible before start free trial view demo fully featured helpdesk natively integrated ai agent ai powered insights self improving system a complete solution for ai and human agents intercom and fin are built together so you have full visibility across your entire operation and your team and fin can collaborate seamlessly to deliver perfect customer experiences start free trial view demo ai powered agent workspace with an omnichannel inbox ai powered ticketing and real time assistance from copilot your human team has everything they need to onboard faster work more efficiently and deliver better customer experiences a seamless experience for customers and agents a single solution means fin and your human team work from the same customer record so handoffs have full context no one switches between tools and every customer gets a consistent seamless experience ai powered insights across every interaction our ai engine automatically scores and organizes every conversation across fin and your human team so you always understand quality can spot emerging trends and get alerted to what matters learn more a self improving system fin constantly improves by learning from your best human reps and suggestions and assistance from fin make your human team better with everything in one system managers get recommendations on what to fix from missing content to data integrations and can act on them with one click fin ai agent a world class ai agent fin is a world class ai agent trusted by many of the most forward thinking businesses in the world including anthropic clay lightspeed rocket money gamma and many more learn more if you re debating whether to build your own ai solution or buy one as a fast growing company in a complex space my advice would be to buy and specifically buy fin isabel larrow product support operations at anthropic a fully featured ai powered helpdesk intercom has every feature your team needs to resolve queries faster deliver personalized service engage proactively and continuously improve your customer experience start free trial view demo resolve queries faster copilot give every agent an ai assistant that pulls context from past conversations surfaces instant answers from your knowledge base and drafts replies so your team resolves more queries faster learn more ai enhanced ticketing convert any conversation into a ticket with one click automatically categorized prioritized and routed to the right team so every issue reaches the right person with full context learn more no code automations build powerful automations to route conversations manage slas and configure escalation triggers without any engineering support copilot give every agent an ai assistant that pulls context from past conversations surfaces instant answers from your knowledge base and drafts replies so your team resolves more queries faster learn more ai enhanced ticketing convert any conversation into a ticket with one click automatically categorized prioritized and routed to the right team so every issue reaches the right person with full context no code automations build powerful automations to route conversations manage slas and configure escalation triggers without any engineering support deliver tailored experiences across every channel omnichannel bring every conversation across email chat phone whatsapp and social apps into one inbox so your team works from one place and every customer gets a consistent experience regardless of how they reach out learn more live customer intelligence access rich real time records for every user and company with conversation history behavioral data and custom attributes giving fin and your human team everything they need to deliver personal tailored service apps and integrations connect intercom to over 350 integrations out of the box including salesforce stripe and jira with powerful flexible apis for everything else all quick to set up and easy to maintain learn more engage customers at the right moment onboarding tools onboard customers with interactive product tours checklists and in app tooltips so they get up to speed faster and get more value from your product all without contacting support learn more proactive notifications keep customers informed about new features known issues and policy changes with in product messages mobile push notifications and banners learn more targeted messaging sequences build omnichannel message journeys with a no code visual builder targeting customers precisely based on live behavioral data product usage and custom attributes learn more onboarding tools onboard customers with interactive product tours checklists and in app tooltips so they get up to speed faster and get more value from your product all without contacting support learn more proactive notifications keep customers informed about new features known issues and policy changes with in product messages mobile push notifications and banners targeted messaging sequences build omnichannel message journeys with a no code visual builder targeting customers precisely based on live behavioral data product usage and custom attributes monitor and improve every interaction insights the only solution with 100 coverage across your entire support operation giving you actionable insights into what customers are asking how they feel and what s changing with cx score topics explorer and trends learn more always on qa monitor every ai and human conversation in real time with ai powered scoring against your custom standards and instant alerts the moment quality drops learn more reporting access pre built reports covering every support use case and a fully customizable report builder with advanced filters and chart visualisations learn more insights the only solution with 100 coverage across your entire support operation giving you actionable insights into what customers are asking how they feel and what s changing with cx score topics explorer and trends learn more always on qa monitor every ai and human conversation in real time with ai powered scoring against your custom standards and instant alerts the moment quality drops reporting access pre built reports covering every support use case and a fully customizable report builder with advanced filters and chart visualisations our lightspeed customer service agents are dramatically more efficient when using copilot in testing agents using copilot were able to close 31 more customer conversations daily angelo livanos senior director of global support at lightspeed a true partner with deep domain expertise we partner with you to set up and scale industry leading customer experiences with deep domain expertise thought leadership and education to give your team an edge the company you can trust fin is built for security reliability and transparency meeting leading compliance standards learn more expert support at every stage fin s success and services teams give you direct access to the experts behind the product so you can launch and scale with confidence learn more the ai agent blueprint a practical guide to launching and scaling ai in customer service built from real world experience and best practices learn more i truly believe that the way the intercom team has supported us is one of the most inspiring examples of strong customer success that i ve seen george dilthey head of support at clay transparent pricing intercom with fin combine intercom with fin for a single fully integrated customer service platform 29 per seat mo 0 99 per outcome learn more perfect customer experiences powered by intercom start free trial view demo helpdesk features intercom 2 inbox copilot tickets omnichannel help center apps integrations reporting knowledge hub outbound fin features fin overview capabilities ai engine pricing intercom pricing fin pricing learn events intercom blog academy youtube ai blueprint for service ai blueprint for sales learning center 2026 transformation report evaluate why choose intercom safety security roi calculator customer case studies support changes help center developer hub intercom community status company about careers contact press programs solution partner technology partner early stage intercom in action view demo free trial contact sales sign in helpdesk features fin features pricing learn evaluate support company programs intercom in action terms privacy security your privacy choices
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