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description=30,000+ companies use Fin. We resolve over 2 million conversations weekly and have surpassed $400M in ARR. Founded as Intercom in 2011, reinvented for the AI era.;

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Text of the page (random words):
fin is the customer agent company delivering perfect customer experiences intercom log in contact sales start free trial view demo product ai technology resources customers pricing log in contact sales start free trial view demo intercom the world s best helpdesk designed for the ai agent era fin is defining the ai era of customer experience fin is defining the ai era of customer experience fin is the customer agent company delivering perfect customer experiences from support to sales to commerce 30 000 companies use our products fin resolves over 2 million conversations weekly is doubling growth year on year and has surpassed 400m in annual recurring revenue founded as intercom in 2011 we revolutionized modern customer communication when it became clear ai would fundamentally reshape the industry we reinvented the company rebuilding our product infrastructure and team around ai still founder led we re one of the largest and fastest growing private software companies in the world with more than 1 400 people across six global offices our vision for the future of customer experience we believe businesses are best served by a single agent with full context across the entire customer journey delivering experiences that were never before possible fin for service delivers perfect customer service fin for sales handles inbound sales end to end fin for ecommerce handles the entire shopping journey another new role coming soon our journey 2026 the customer agent transitions to in house purpose built ai model apex 1 0 fin evolves from customer service agent to customer agent expanding the vision to the entire customer journey the company is renamed from intercom to fin 2025 ai and r d expansion growing our ai group to 60 ai researchers expanding our r d team further expansion in europe with a new berlin office 2024 a leader in ai fin resolves 1m tickets weekly and is the leader in ai powered customer service 2023 fin launches fin ai agent goes live industry leading resolution rates from day one the future of customer service arrives 2022 ai transformation eoghan returns as ceo fin commits 100m to ai development a new chapter begins 2020 150m revenue navigating global challenges continuing to grow laying groundwork for what s next 2018 unicorn status 1 3b valuation series d complete one of europe s most valuable startups 2016 50m arr one of the fastest companies ever to reach 50m in annual recurring revenue a new category is forming 2013 first major funding series a raised san francisco office opens the vision begins to scale 2011 the beginning four co founders eoghan mccabe des traynor ciaran lee and david barrett start fin with a simple belief internet business should feel personal our offices san francisco 55 2nd street 4th floor san francisco ca 94105 view roles london 9th floor the warehouse 211 old st london ec1v 9nr view roles chicago 1330 w fulton market suite 750 chicago il 60607 view roles dublin 124 st stephen s green dublin 2 d02 c628 view roles sydney 1st floor 285a crown st surry hills nsw 2010 view roles berlin floor 7 zimmerstrasse 78 10117 berlin view roles leadership eoghan mccabe ceo and chairman of the board eoghan built his first internet business in 2000 and went on to found contrast a software development company that built products for startups and enterprises alike read full bio des traynor chief strategy officer co founder des traynor is co founder and chief strategy officer of fin sitting on the company s board of directors he has led many teams within fin including product marketing customer support and content and today oversees fin s r d team in the dublin and london offices read full bio paul adams chief product officer paul adams is fin s chief product officer leading the product management product design data science and research teams he advised fin before joining later becoming a member of what was then only a 14 person company read full bio fergal reid chief ai officer fergal specializes in navigating the space between what to build and how to build it for data and ml products with a phd in machine learning he has a track record of building world class engineering and product teams read full bio archana agrawal president archana agrawal is president at fin leading go to market strategy and the sales marketing success and solutions and support teams read full bio darragh curran chief technology officer darragh curran is the chief technology officer at fin leading product engineering growth engineering infrastructure security and it teams he has scaled and evolved engineering teams and culture at fin since 2012 read full bio ciaran lee chief engineer co founder ciaran lee is chief engineer and co founder at fin he served as chief technology officer for 10 years before taking a break for family and angel investing he then returned to focus on strategic technology projects read full bio jordan neill chief operating officer jordan is a homegrown fin leader who rose through the engineering organisation to senior vice president of engineering before becoming chief operating officer he holds a computer science degree from trinity college dublin read full bio dan griggs chief financial officer dan griggs is the chief financial officer of fin leading financial planning analysis and accounting read full bio lauren cullen svp people lauren cullen is senior vice president of people at fin she directs people operations total rewards people programs business partners recruitment and real estate and workplace management read full bio our board of directors eoghan mccabe eoghan built his first internet business in 2000 and went on to found contrast a software development company that built products for startups and enterprises alike read full bio des traynor des traynor is co founder and chief strategy officer of fin sitting on the company s board of directors he has led many teams within fin including product marketing customer support and content and today oversees fin s r d team in the dublin and london offices read full bio cameron deatsch cameron was the chief revenue officer at atlassian from 2020 to 2023 where he ran the marketing sales and support organizations read full bio talia goldberg talia goldberg is a partner in bessemer s san francisco office and invests across software and consumer companies she supports teams that leverage ai to progress the way we live and work read full bio eileen naughton eileen naughton serves as an intercom advisor and board member she retired from google in june 2021 as chief people officer and a member of google s executive leadership team read full bio abhijeet dwivedi abhijeet is part of openai where he works on special projects previously he was co founder and ceo of zerodown and central as well as coo and cso at zenefits read full bio bobby pinero bobby pinero is the ceo and co founder of equals bobby was previously the senior director of finance analytics at fin from october 2013 to march 2021 read full bio perfect customer experiences from fin view demo start free trial product home fin overview customer agent sales role ecommerce role channels trust and reliability integrations voice procedures analyze train testing intercom helpdesk fin for any helpdesk fin for salesforce fin for freshdesk fin for hubspot pricing ai technology ai engine models api platform ai research solutions financial services retail and ecommerce technology enterprise gaming resources customers startups pioneer building frontier ai products webinars fin 3 built for you product updates help center safety and security deployment services ideas blog ai agent blueprint learn blog 2026 transformation report customer service glossary fin in action view demo free trial contact sales sign in company about careers product home fin overview customer agent sales role ecommerce role channels trust and reliability integrations voice procedures analyze testing intercom helpdesk fin for any helpdesk fin for salesforce fin for freshdesk fin for hubspot pricing ai technology ai engine models api platform ai research solutions financial services retail and ecommerce technology enterprise gaming resources customers startups pioneer building frontier ai products webinars fin 3 built for you product updates help center safety and security deployment services ideas blog ai agent blueprint learn blog 2026 transformation report customer service glossary fin in action view demo free trial contact sales sign in company about careers terms privacy security your privacy choices