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description=This privacy notice tells you who we are and what to expect when the National Gallery of Ireland (the Gallery) collects your personal information. When you use our services, you trust us with your information and we want to assure you that we take your rights seriously.;

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blications e g gallery magazine plus print limited receiving donations and subscriptions fundraising to further our charitable aims art loans acquisitions of works of art data regularly reviewed to ensure it remains accurate and up to date where there is a contractual arrangement in place end of contract 6 years standard contractual clauses sccs or model clauses which provide appropriate safeguards for the protection of personal data public interest task fundraising loaning exhibiting securing and protecting the national collection acquiring works of art securing the proper care and preservation of works of art legislative basis national gallery of ireland acts 1854 1963 national cultural institutions act 1997 statute of limitations act 1957 contractual for corporate sponsors and lenders data processing agreements plus print contact details for subscribers to our newsletters mailing of other gallery publications marketing materials group mailings sent by email are shared with mailchimp e g what s on newsletter postal addresses of subscribers shared with mailing houses for certain gallery publications e g gallery magazine plus print limited increasing and diffusing knowledge of the visual arts including via our education programmes and our library archives to communicate the information requested until consent is revoked consent public interest task increasing and diffusing knowledge of the visual arts and fundraising legislative basis national gallery of ireland acts 1854 1963 national cultural institutions act 1997 standard contractual clauses mailchimp mailchimp is based in the united states and has issued assurances that data transfers from the eu to the us are protected by standard contractual clauses and that they continue to honour obligations to protect eu uk and swiss data please see mailchimp s privacy policy data processing agreements plus print friends members patrons contact details financial information shared with ticketsolve ticketing donations and online registration for friends membership mailing houses for certain gallery publications e g gallery magazine plus print safe financial information mailchimp email addresses only newsletters etapestry contact details and renewal information processing friends patrons membership sales administering benefits of membership financial details 6 years contact details for duration of membership 1 year taxes consolidation act 1997 legitimate interest increasing friends membership to in turn support the gallery s mission and programming data processing agreements secure payments authentication directive customers contact details financial information shared with ticketsolve ticketing donations but no financial information worldpay secure online payments for shop and images websites shopify payment and billing information processing orders ticket sales and payments on shop and images websites financial info 6 years contact info 4 weeks from posting of item s taxes consolidation act 1997 visitor friends surveys culture counts visitor surveys based in singapore australia the united kingdom and the united states survey monkey survey monkey has issued assurances that they meet gdpr standards although they also host all their data in the united states please see survey monkey s privacy policy occasional voluntary surveys to gather feedback and improve services for the benefit of the public ip addresses are anonymised before results are compiled and analysed so no personal data is retained by the gallery legitimate interest continual improvement of services and programming for the benefit of the public tour booking information shared with bookinglive based in the uk to administer tours 12 months legitimate interest ancillary support of public interest task of diffusing knowledge of art data processed in accordance with standard contractual clauses more information about how we process your personal data is set out below visitors to our digital channels and how we use cookies when you visit the website we collect standard internet log information and details of visitor behaviour patterns we do this to find out things such as the number of visitors to the various parts of the website to compile statistical reports on website activity and to personalise and improve our visitors experiences of using the site we use google analytics to help us analyse such data but do not share any personally identifiable information with it the website uses cookies so a cookie may be placed in your computer browser cookies are small text files which provide us with information about how often someone visits the website and what they do during those visits cookies do not themselves contain any personally identifying information but if you provide information to us it may be linked to the data stored in the cookie you can set your browser not to accept cookies and remove cookies from your browser however in some cases some of our website features may not function as a result optional cookies will be enabled only when you have opted in to their use if we do want to collect personally identifiable information via the website or other digital channels we will be up front about this we will make it clear when we collect personal information and will explain what we intend to do with it we reserve the right to disclose personal information provided by you to us where required or otherwise permitted by law to operate our systems properly and to protect us and or other users of the website this notice does not cover links to external websites on the website or use of our social media channels we encourage you to read the privacy notices of those websites and social media providers we are not responsible for the content or privacy practices of other websites or platforms devices detected by our free wi fi service free wi fi access is available throughout the gallery via our free wi fi network if you access this network you will be asked to provide your email address and agree to terms and conditions of use of the wi fi your data is processed as follows anonymous data detailing the individual wireless devices carried within the gallery are detected and retained for 24 hours the details stored are mac address wireless access point location time and date this anonymous data alone cannot be used to identify you this anonymous data is used to generate a daily internal report monitoring general visitor flows throughout the gallery informing us about visitor interaction with the physical environment if you successfully connect to and use the public wi fi internet service you will be required to give your email address and accept the wi fi terms and conditions of use we are obliged to retain your email address and individual wireless device details for compliance reasons and our practice is to retain and securely store these for 24 hours before deleting them if you do not use the free wi fi network but you have wi fi enabled on your smartphone tablet or another internet enabled device your device can still be detected by the network we record data about the location and type of devices in the gallery that have wi fi enabled so that we can monitor the flow of visitors around the gallery and to improve our services we will not link the anonymous device data with any other personal data that identifies you individually without your express permission if in future we want to process your data in this way to offer you additional services before doing so we will always ask you if you agree to take part social media occasionally your information will be used to improve ads targeting on facebook instagram and twitter in accordance with the privacy policies of those platforms to help ensure that we are reaching those mostly likely to be interested in the gallery saving valuable advertising budget apart from this activity which is carried out in accordance with the preferences you set with those platforms personally identifiable data held by us will not be used by us for automated decision making or profiling visitors to our premises and others who use and support our services shoppertrak we use shoppertrak to monitor footfall at the two gallery entrances in the print gallery rooms 6 10 in the café and in the gallery shop visitors movements are tracked by counters which tag their electronic devices in order to find out the average dwell time spent in temporary exhibitions shoppertrak uses the mac address of the electronic device and each mac is irreversibly anonymised identifying dwell time assists us in informing us how entry times for ticketed events are spaced helps to ensure room capacity restrictions are not exceeded in line with our health and safety legislative obligations and also helps to ensure rooms do not become overcrowded which could adversely affect our visitors overall experience and enjoyment of their visit we are also required to regularly report on visitor numbers and footfall monitoring assists with this anyone wishing to opt out from shoppertrak should follow these steps email the request to email protected ensure the subject line only comprises the 17 characters that make up the mac address of the device to be opted out e g 00 1a 2b 3c 12 34 do not include any other information about themselves in the subject or main body of the email an automated reply will acknowledge receipt within 24 hours of receipt that device will then be excluded from any shoppertrak installation globally and no data will be stored from then on cctv the gallery uses a closed circuit television cctv system to provide a safe and secure environment for staff and visitors and to protect the national collection and other gallery property from loss or damage cctv images are retained for 30 days and then destroyed save for where an incident has been recorded and there is an ongoing investigation of claim arising from it in line with the gallery s cctv policy marketing we may contact you from time to time by post email phone and or sms with news and information about the gallery that we feel may be of interest to you such as gallery publications research education and fundraising and about our other events activities products and services where you have consented to such use we will not use your personal information for such marketing purposes if you have indicated that you do not wish to be so contacted and we will only contact you in accordance with the preferences that you have indicated to us when you subscribe to our services or give consent to receiving news and information from us you can cancel your subscription withdraw your consent to being contacted change your preferences or change your preferred method of contact at any time by emailing us at email protected subscribing for email newsletters and other marketing communications is optional you do not need to subscribe to marketing from us when you buy products book tickets donate or use any of our other services we will not share your personal data with anyone else for marketing purposes donor profiling and research the gallery does not carry out automatic decision making but on occasion we systematically analyse our databases and the information that we hold about you in order to improve the efficiency cost effectiveness and relevance of our communication with you profiling in a very limited number of cases our development department may use desk research profiling and screening techniques to analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you to be prepared when we meet you or to help us find others like you who might like to show their support we may sometimes use geo demographic measures of affluence and or other personal information which may include identification of individuals capacity to give through a process called wealth screening using publicly available information sources we may on occasion use third party suppliers to undertake these activities on our behalf and provide them with your information to the extent required such suppliers act as joint controller of your personal data in this regard we may also carry out our own research into our supporters again using publicly available information or information that you provide us with collating this information helps us better understand your motivations and preferences enabling us to deliver a more targeted and relevant donor experience additionally it enables us to raise more funds sooner and more cost effectively than we otherwise would it also helps us understand the background of the people who do or may support us and helps us to make appropriate requests for gifts to supporters who may be able and willing to give more than they already do and or leave us a gift in their will if you would prefer us not to process your personal data for the purpose of wealth screening we will respect your wishes if you do not wish to be subject to such profiling or wealth screening or wish to update your contact preferences please call our development team on 353 0 87 381 8970 or email email protected and we will happily address your request friends the table above sets out the personal data we hold about you if you are a friend if you are gifted a friends membership the person giving you that gift has provided your contact details to us for the purpose of setting up and servicing your membership general enquiries if you choose to send us personal details for example by post or email we process this data in the course of assessing managing or responding to your communication processing your data is necessary to perform a task carried out in the public interest or for our official functions data processors we occasionally outsource functions when we do not have the in house capacity or expertise required such as the use of a mailing house for mailings including invitations to exhibition openings and gallery publications cctv monitoring services and analytical services that enable us to target our communications with customers and supporters more effectively in such cases we will only use reputable firms and have contracts and processes in place that ensure the safe and confidential processing of personal data at all times we will always ensure an adequate level of protection is provided for personal information transferred outside the european economic area the main organisations that we currently share your data with are outlined in the table above children and vulnerable persons education is one of our core activities as part of our education programme we provide services and activities aimed at children and vulnerable people such as workshops outreach programmes work placements and art competitions personal contact details of children may be processed by us in order to administer these activities as follows for children aged 17 years or under we will always obtain the express consent of their parent or legal guardian...