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ux lab reducing the risk of online fraud with order rules skip to main content ecommerce platform ecommerce platform tradeit feature rich sophisticated scalable and secure ecommerce platform discover the power of tradeit back view ecommerce platform digital storefronts content management punchout connect mobile application search recommendations dropship network manager ecommerce marketing integration hub commerce orders ecommerce cloud services solutions ecommerce solutions powerful ecommerce solutions that drive growth boost sales and keep you ahead find your perfect solution back view solutions business model back business model retail ecommerce b2b ecommerce dtc ecommerce b2b ordering portal omni channel retail global ecommerce subscription ecommerce multi channel ecommerce industry back industry it ppe safety giftware pet care builder s merchants catering supplies hair beauty packaging food drink horticulture aviation health nutrition healthcare jewellery cleaning janitorial electrical trade erp back erp 365 business central microsoft dynamics nav access genetiq intact sanderson elucid sage 200 winman microsoft dynamics gp oracle netsuite sap business one microsoft dynamics ax orderwise hansaworld services services complete ecommerce services consulting design integration hosting training and support unlock our ecommerce expertise back view services ecommerce consulting responsive web design ecommerce development systems integration ecommerce hosting support training commerce optimisation ecommerce replatforming customers news insights about about us uk based ecommerce experts delivering innovation and results for businesses serious about growth get to know red technology back view about find us contact us partners careers resources get in touch menu search categories content and articles else pages we couldn t find any pages if if page fields articletitle value value page fields articlesummary value value if each we couldn t find any articles view all 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size for this field is 4000 characters message please check the size of the value you provided for message the maximum size for this field is 4000 characters please confirm you are not a robot we have been unable to verify your identity please confirm you are not a robot form field 1 back to article listing all client news insights news tags popular tags abaca packaging 3000 1 adobe commerce 1 aerospheres 1 amoena 3 amtech 2 aov 1 apexio 1 apps 1 automation 1 aviation 3 award 59 b2b 2 b2b ecomemrce 1 b2b ecommerce 45 b2b ordering portal 7 b2b portal 4 b2b2c ecommerce 1 b2c ecommerce 2 barcode warehouse 2 basket abandonment 2 bigcommerce 1 brexit 1 builder s merchants 2 building construction 5 caboodle 3 call centre 2 canagan 1 capital hair beauty 3 catering supplies 3 challenge packaging 1 channel conflict 3 chapelle jewellery 1 checkout 4 cio bulletin 1 click collect 4 click reserve 4 client news 1 cms 2 commerce orders 8 community 1 compliance 1 conditonal components 3 conro 1 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and trust electrical trade ecommerce why is it important for growth in 2026 red technology wins bronze at 2025 ecommerce awards for b2b excellence with napit occastore launches scalable b2b ecommerce platform with red technology insights ux lab reducing the risk of online fraud with order rules wednesday 19 may 2021 the uk is one of the largest ecommerce markets in the world with over 50 of all businesses now trading online inevitably where large sums of money are involved there is large amounts of fraud too with recent reports estimating a cost over 250m to uk retail websites last year alone whilst your payment provider should offer measures to help you with fraud protection it never hurts to be extra vigilant with that in mind tradeit features a number of order rules which have been designed to help you review certain orders and double check if they are legitimate before being processed giving you an extra level of protection and helping alert you to suspicious and unusual ordering activity configuring order rules order rules are extremely flexible and can easily be configured added or removed in tradeit s administration system if order rules are implemented each order is reviewed against each order rule and if the conditions of any order rule are met then that order is flagged for review and can be manually checked by a member of staff before deciding whether to accept or reject it there are a number of different standard conditions that can be set up is customer s first order is not customer s first order delivery address and payment address are the same delivery address and payment address are not the same delivery address postcode and payment address postcode are the same delivery address postcode and payment address postcode are not the same delivery address is not the customer s default delivery address order contains at least one item with an overridden unit price order contains at least one unauthorised product avs response is matched avs response is not matched alongside these more standard conditions there are also some that can be configured for more specific or enhanced requirements these can be configured with up to nine operators is equal to is not equal to is greater than is less than starts with does not start with is empty is not empty and in list some will also require values and currencies to be applied as well helping cover a huge number of variables allowing for almost any scenario total number of orders payment address postcode delivery address postcode total order value total quantity ordered of the same sku attribute value order contains at least one of the selected products order contains at least one product in selected product groups in practice so for example a configurable condition could be implemented for total order value but would require an operator a value and a currency applied to it let s say you wanted to flag all orders of 1000 or more you would need to include total order value as the condition is greater than as the operator 1000 as the value as the currency setting up order rules is simple but provides you with an additional level of protection for your business helping you to combat online fraud speak to us today about configuring order rules on your tradeit installation ux checkout commerce orders further reading insights understanding psd2 payment integration find out more about how the new regulations affect you and understand more about some of the psps that we ve integrated with insights ux lab reducing the risk of online fraud with order rules we explore how implementing order rules can provide an added layer of security during your order process insights managing the fulfilment of bulk orders in global ecommerce how calculating the cost of shipping duties and taxes for international bulk orders in the basket reduces the risk of abandonment insights ux lab 10 tips for delivering a great click collect experience some examples of different things to consider when implementing or looking to improve how you deliver click collect to your customers insights ux lab the importance of self service in b2b ecommerce we examine how delivering online customer self service functionality can delight customers free up resources and save money insights how payment flexibility can be crucial for increasing conversions aov and serving international markets we explore some of the main payment methods for online stores and show some examples of how different online businesses are using them insights cro lab 23 simple ways to increase ecommerce conversions we explore a number of different ways in which you can drive up your conversions and improve the performance of your site insights ux lab delivering the best ecommerce checkout you can we look at the features your ecommerce checkout should provide in order to deliver the best experience for your customers ecommerce platform digital storefronts mobile application content management search recommendations ecommerce marketing punchout connect dropship integration commerce orders integration hub ecommerce cloud services ecommerce solutions retail ecommerce b2b ecommerce dtc ecommerce b2b ordering portal omni channel retail global ecommerce multi channel ecommerce subscription ecommerce ecommerce solutions for erps ecommerce for 365 business central ecommerce for sage 200 ecommerce for sap business one ecommerce for microsoft dynamics nav ecommerce for winman ecommerce for microsoft dynamics ax ecommerce for access ecommerce for orderwise ecommerce for microsoft dynamics gp ecommerce for genetiq ecommerce for oracle netsuite ecommerce solutions by industry ppe safety giftware it pet care builder s merchants food drink packaging horticulture health nutrition jewellery aviation cleaning janitorial catering supplies healthcare hair beauty electrical trade services ecommerce consulting responsive web design ecommerce development systems integration ecommerce hosting support training commerce 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