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ssd faqs firmware storage support solidigm solutions ai solutions insights products en chinese english korean japanese welcome my profile mysolidigm settings sign out sign in sign in clear popular keywords data center ssd high capacity object storage recent searches clear all welcome my profile mysolidigm settings sign out sign in solutions solutions solutions home ai solutions edge solutions featured customer story revolutionizing edge ai seismic data processing with i products products products home csal distributors featured products d7 ps1010 d7 p5810 d7 p5520 d5 p5336 d3 s4520 featured products d5 p5336 insights insights insights home ssd technology ai workloads edge ai ssds featured article the evolution of ai and thermal considerations in the da support support support home warranty faqs support resources warranty checker create a case company company our story who we are our team careers partners partner program suppliers press newsroom search contact us language chinese english korean japanese sign in solidigm assistant i this chatbot is a virtual assistant for solidigm product and resource questions it can t access accounts orders or personal data avoid sharing confidential information in this chat ai powered product support hi how can i help you today which ssd is right for my ai workload where can i find drivers and firmware where can i get warranty information by chatting you agree to our privacy policy terms of use support ssd faqs firmware storage support solidigm frequently asked questions find quick answers to your most pressing questions about solidigm our products and data storage solutions clear company products support security compliance company products support security compliance company expand all collapse all where is solidigm based solidigm is a us based company headquartered in rancho cordova ca with 13 locations around the globe our headquarters location is 10951 white rock rd rancho cordova ca 95670 how big is solidigm solidigm has a global presence with 13 locations and over 2000 team members locations include rancho cordova ca usa solidigm headquarters ai lab san jose ca usa longmont co usa guadalajara mexico vancouver canada swindon uk gdansk poland taipei taiwan hsinchu taiwan shanghai china beijing china dalian china shenzhen china learn more what is solidigm s primary focus solidigm is a leader in ai data infrastructure solutions we design manufacture and sell a wide portfolio of ssds for data center and edge ai applications see our solutions what is solidigm s relationship to sk hynix in late 2021 intel sold its ssd and nand business to sk hynix inc creating solidigm solidigm now operates as an independent us based subsidiary of sk hynix inc our story what is solidigm s relationship to intel in late 2021 intel sold its ssd and nand business to sk hynix inc after the completion of the sale solidigm products technologies and employees were no longer part of intel since 2021 solidigm engineers have built on those technologies developing cutting edge innovations and becoming a leader in ai data infrastructure our story does solidigm have a partner program how can i join the solidigm partner program offers an array of benefits that go beyond basic product support these benefits include tailored training modules expedited assistance from our team directed advertising for your business and more to find out if you are eligible to join please reach out to partners solidigm com visit partner page how do i sign up for the solidigm newsletter to opt in simply enter your email address to receive updates and information from solidigm direct to your inbox subscribe to newsletter is solidigm hiring visit our careers page to find out about solidigm culture and information about becoming a solidigm team member you ll also find a link to all of our open positions in locations around the world solidigm careers where can i access solidigm logos product photos and other brand assets brand and product asset kits can be accessed from our newsroom please reach out to brand solidigm com prior to use and for additional style guide direction brand assets products expand all collapse all where can i buy solidigm products a full list of authorized distributors can be found on our where to buy webpage you can search by geographical region or country where to buy what does solidigm sell solidigm is a leading global supplier of solid state data storage our ssd portfolio represents one of the broadest in the industry and spans media capacities endurance levels and more we are trusted globally by many of the biggest names in the most challenging use cases from the edge to the cloud and beyond our products what markets does solidigm serve solidigm offers storage products for data centers enterprises ai factories edge ai configurations and other solutions that needs fast reliable access to large quantities of data see our solutions what product lines does solidigm have our product lines are d7 series highest performance ssds engineered for the most demanding workloads d5 series hyper dense and cost efficient ssds optimized for read intensive workloads d3 series ssds designed to improve performance and lower cost on legacy sata infrastructure see our products what ssd form factors does solidigm sell solidigm offers products across all common modern form factors m 2 u 2 e l e1 s e3 s and 2 5 inch not only do we sell these form factors but we actually helped invent and develop a number of them many of the engineers and teams that helped define some of these standards over the past 20 years now work at solidigm to shape what s next in the storage industry read more about form factors for the data center ai factories and edge ai in our insights articles unlocking the power of cloud storage and compute with edsff ssds and how edsff for mixed workload applications can help lower your costs read about form factors what ssd capacities does solidigm sell solidigm offers capacities ranging from 240gb to an astonishing 122 88tb our d5 p5336 is one of the largest capacity pcie ssd available allowing for up to 2pb in a 1u chassis read more about our high capacity drive here the incredible path to 122tb decades of engineering feats led to this milestone read about capacities what media does solidigm use in its products solidigm has one of the industry s broadest portfolios offering leading products using slc tlc and qlc media each tailored to the workloads they are optimized to support visit our product portfolio page to learn more solidigm products how are solidigm products used in ai applications solidigm is helping to shape one of the most overlooked elements in the ai chain data storage data storage can have a massive impact on everything from gpu utilization to response times of large language models and more learn more about our perspective on why storage matters for ai by clicking the button storage for ai what is the warranty coverage for solidigm products solidigm offers industry leading warranty support for its products for specific details on data center enterprise ssd warranties please check here click the button to check your product s coverage using your serial number check warranty how do i know if my device is a genuine solidigm product purchasing drives from solidigm authorized distributors helps to ensure that the product you receive is genuine for the solidigm d7 ps1010 and d7 ps1030 you can find ssd device attestation data and support at this link https www solidigm com products data center device attestation for other solidigm and formerly intel products you can check your serial number and warranty coverage here to verify its authenticity check warranty where do i find information on discontinued solidigm products for a list of discontinued solidigm products and the date they reached end of life along with suggested replacement products click the button discontinued products support expand all collapse all how do i get help for a solidigm product solidigm provides several resources for product support our support center provides in depth knowledge based articles on a variety of technical topics still have a question reach out to customer service to create a case create case how do i find out about my warranty see warranty information for data center ssds here search your serial number in our warranty check tool to see our full warranty view or download the solidigm solid state drives data center family limited warranty see warranty information for client ssds here need more info create a customer support case by clicking the button contact customer support what does my warranty cover find the warranty applicable to your ssd by clicking the button below see warranty where do i find drivers and other downloads for my solidigm ssd you can download drivers and software such as csal to keep your ssd up to date and working at its full potential find downloads how do i get additional help solidigm support center has articles for education and help on ssds and tools customers can contact solidigm support directly for help troubleshooting we re available by phone live chat or by creating a case security expand all collapse all how do i report a security vulnerability or issue with a solidigm product you can report security vulnerabilities or issues by emailing security solidigm com learn more about our security vulnerability handling policies by going to our security center page security center where can i find out about product security advisories from solidigm currently known potential security vulnerabilities and firmware updates for solidigm and formerly intel products are available by clicking the button below vulnerabilities why can t i download non solidigm firmware on my solidigm device solidigm values your ssd s security and the integrity of your data for that reason we ensure that only authentic solidigm signed firmware can run on solidigm storage devices contact customer support for more information by clicking the button to create a case or contact your solidigm representative create case compliance expand all collapse all what is california proposition 65 california proposition 65 officially known as the safe drinking water and toxic enforcement act of 1986 informs california citizens about exposures to chemicals in the state s drinking water sources known to cause cancer birth defects or other reproductive harm learn more are solidigm products compliant with california proposition 65 components within the solid state drives manufactured by solidigm may contain chemicals that are at concentrations above the safe harbor levels however these components are not typically handled outside of the solidigm manufacturing environment because they are enclosed in the finished solid state drive product in an abundance of caution solidigm made the decision to provide a warning label even if our products do not contain proposition 65 chemicals or even if the concentrations of those chemicals are below the safe harbor levels where do i find material data declaration sheet mdds material data declaration sheet documents for solidigm products can be found on our document management system page by clicking the button below mdds docs where do i find declaration of conformity doc documents declaration of conformity documents for solidigm products can be found on our document management system page by clicking the button below access documents where do i find detailed product compliance documents information on product eccn us hts and ccats can be found on each product s description page navigate to the product page and select your product from the portfolio list product pdps get support warranty status create support case contact support 10951 white rock rd rancho cordova ca 95670 us 1 855 765 4301 solidigm 2026 all rights reserved company company our story our team who we are careers our story our team who we are careers useful links useful links help center warranty checker discontinued products preference center help center warranty checker discontinued products preference center email subscription code of conduct email subscription code of conduct 10951 white rock rd rancho cordova ca 95670 us 1 855 765 4301 solidigm 2026 all rights reserved privacy notice terms and conditions solidigm and the solidigm s logo are trademarks of solidigm inc registered in the united states people s republic of china taiwan hong kong singapore the european union the united kingdom mexico and other countries privacy notice terms and conditions solidigm and the solidigm s logo are trademarks of solidigm inc registered in the united states people s republic of china taiwan hong kong singapore the european union the united kingdom mexico and other countries all information provided is subject to change at any time without notice solidigm may make changes to manufacturing life cycle specifications and product descriptions at any time without notice the information herein is provided as is and solidigm does not make any representations or warranties whatsoever regarding accuracy of the information nor on the product features availability functionality or compatibility of the products listed please contact system vendor for more information on specific products or systems solidigm classifications are for informational purposes only and consist of export control classification numbers eccn and harmonized tariff schedule hts numbers any use made of solidigm classifications are without recourse to solidigm and shall not be construed as a representation or warranty regarding the proper eccn or hts your company as an importer and or exporter is responsible for determining the correct classification of your transaction refer to the spec sheet for formal definitions of product properties and features solidigm technologies may require enabled hardware software or service activation no product or component can be absolutely secure your costs and results may vary performance varies by use configuration and other factors other names and brands may be claimed as property of others see our complete legal notices and disclaimers solidigm is committed to respecting human rights and avoiding complicity in human rights abuses solidigm products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right stay ahead in ai storage subscribe for product updates technical resources and insights on accelerating ai workloads with solidigm storage subscribe