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technology sprypoint solutions our products water sewer electric gas technology technology trust and compliance services resources client stories library company about leadership careers news let s connect technology designed and architected for utilities to excel utilities must innovate to excel sprypoint helps you get there with a modern platform designed to attract and retain staff meet increasing customer demands and empower you to do more with less explore more what is the sprypoint difference at sprypoint we believe utilities don t have to settle for outdated technology and platforms that fail to evolve at the speed of their business you should expect more that s our mission and commitment at sprypoint the sprypoint difference highlights our process led approach to designing a platform and technology that empowers utilities to meet today s requirements and customer demands process centric design utility challenge your customer service and operations requirements have evolved but legacy software locks you into vendor mandated workarounds and inefficient workflows that result in dissatisfied staff the sprypoint difference sprypoint takes a process centric approach with an intuitive platform that accelerates the learning curve for a changing workforce empowers staff to work smarter and streamlines meter to cash workflows updates not upgrades utility challenge legacy technology requires costly and resource intensive upgrades to stay on a currently supported software version or significant upgrade cycles with ever increasing maintenance and support costs the sprypoint difference sprypoint deploys tools and process improvements through continuous updates delivering incremental value with each release without the resource consuming preparation testing retraining and interruption configuration over customization utility challenge legacy technology fails to move at the speed of your business locking you into processes and workflows that no longer meet your changing needs the sprypoint difference sprypoint has best in class configuration management enabling you to innovate your business processes while ensuring consistency reliability and efficiency in an increasingly complex meter to cash lifecycle productized integrations utility challenge legacy technology wasn t built with interoperability between your it and ot systems in mind requiring bespoke or customized integrations that create security gaps reliability and availability issues the sprypoint difference sprypoint takes a productized approach to integrations which means they re built by our product and engineering teams to ensure consistency performance and reliability pre built seamless connections utility challenge system orchestration and custom integrations foster data silos that prevent your teams from having a unified perspective to answer customer questions and make informed decisions and actions the sprypoint difference sprypoint eliminates data silos by seamlessly connecting your core systems for a unified view enabling your customer service billing and field service teams to make data informed decisions across the meter to cash process diminishing system support levels utility challenge the transformational change that comes with a cis doesn t end at go live but many vendors get your team live and leave you to navigate the industry business and operational changes required to run your business and support your customers the sprypoint difference sprypoint is your trusted long term partner continuously collaborating to ensure success as your business changes your dedicated client success team is your thought partner as your needs evolve to serve customers security first approach utility challenge legacy technology treats security as an afterthought addressing it as an add on capability that requires a significant upgrade cycle to implement leaving you vulnerable to cyberattacks the sprypoint difference sprypoint takes a security first approach prioritizing and proactively considering potential threats as an integral part of the decision making process for every deployment and update to safeguard your data solutions built on award winning trusted aws infrastructure sprypoint is built on amazon web services a reliable secure and scalable infrastructure fostering innovation security and global reach this foundation provides you and your team peace of mind and enables us to develop and deliver world class software powered by scalability and agility scale up or down resources based on demand ensuring optimal performance and cost management even as your business grows reliability and uptime use aws distributed infrastructure with multiple data centers and availability zones to ensure high availability and minimal downtime security and compliance strict adherence to the highest standards of information security including soc 2 type ii and gdpr ensuring your data is protected and compliant innovation and speed rapidly develop test and deploy new applications and features what clients say about the sprypoint difference client stories when logis began searching for a new utility cis system we conducted a comprehensive review of numerous solutions that might meet our business customers everyday needs sprypoint emerged as the only product that would replace our legacy system and provide enhanced capabilities that we had sought for many years our partnership with sprypoint strategically positions us to help local communities thrive for the foreseeable future chris miller executive director logis our partnership with sprypoint is a strategic step in delivering on conway corp s commitment to innovation and exceptional service to our customers sprypoint s experience working with complex multi service utilities and their understanding of our goals and specific business needs were the driving factors in selecting sprypoint we are confident that the sprypoint platform will allow us to continue to provide safe affordable and reliable services to our customers well into the future bret carroll ceo conway corp the city is in the midst of a technology modernization project where we are upgrading multiple systems simultaneously to address the needs of aurora water we were looking for a modern platform that could evolve with our customers rapidly changing expectations after a diligent 10 month evaluation process our selection committee selected sprypoint because their platform was the most technologically advanced and functionally rich suite of applications that we reviewed our staff was very impressed by the experience and professionalism of the sprypoint team as well as the flexibility and modern feel of their platform we are confident that this partnership will provide both city staff and our customers with a best in class platform long into the future jo ann giddings deputy director aurora water colorado we ve worked diligently since january to weigh the attributes of the rfp responses we received we reviewed features costs ease of implementation and integration and usability we studied and compared contract language and spoke with numerous references at the end of this process sprycis was the clear favorite and with the addition of the spryengage and spryidm modules we are confident we are presenting the best possible solution to our associates in public power marc gerken president and ceo hometown connections we were looking for a cloud platform with the functions and features expected by customers from a modern utility throughout the evaluation process we were very impressed by the experience and knowledge of the sprypoint team their understanding of our vision for the future and ultimately the modern functions and features available in their platform we felt very comfortable selecting sprypoint as a long term partner who will continue to support our operations into the future peter abraham director of water oro valley utility arizona the town continues to grow and we expect to add 600 additional premises each year for the foreseeable future to help support this growth we want a modern platform that provides our customers with greater flexibility when interacting with the town sprypoint s platform was clearly the most fully featured service with the best value we evaluated we are confident that with sprypoint as a partner our utility is well positioned to continuously improve the service we provide for our customers our team is very excited to get started with implementation amanda jones water business coordinator marana arizona resources to innovate and excel in today s dynamic landscape solution overviews sprycis overview view resource sprycis overview solution overviews sprypoint platform overview view resource sprypoint platform overview solution overviews sprywallet overview view resource sprywallet overview stop settling for outdated platforms and technology expect more let s connect 401 45 queen street charlottetown pe c1a 4a4 info sprypoint com 855 try spry 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